Articles about performance improvement (0-50 of 5579)

  • Enhance Business Performance By Avoiding Employee Presenteeism
    By: Martin Hofschroer | - Businesses should be aware of how the growth of "presenteeism" could affect productivity during the present economic climate.

    Research by O2 has revealed that nearly half of office-based employees feel that they are under pressure to appear visible in the office for longer periods of time due to job security concerns created by ongoing economic uncertainty.

    A growing number of employees are turning down the offer of flexible working in favour of spending time in the ...

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  • Efficient Management Can Improve Business Performance
    By: Martin Hofschroer | - Businesses must make certain that their managers are completely competent or face a drop in profits due to decreased employee productivity.

    Research by the Chartered Management Institute revealed that bad British managers were costing the economy billions of pounds due to lost working hours caused by their inefficiencies.

    A large majority of employees waste numerous working hours on a weekly basis thanks to their managers providing poor communication as well as a l ...

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  • Improve Return-to-work Process To Enhance Employee Performance
    By: Martin Hofschroer | - Employers must understand how to manage the return-to-work process for long-term staff absentees in order to improve business performance.

    Research by XpertHR revealed that long-term absence accounted for more than a quarter of the total days lost to sickness last year which shows how much potential there is to boost business performance if this number is reduced.

    Employees are most likely to take long periods off work through sickness due to acute medical illnesse ...

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  • Develop Trust To Improve Employee Performance
    By: Martin Hofschroer | - Managers should develop a trusting relationship between themselves and their employees to improve business performance.

    Research by the Chartered Institute for Personnel and Development (CIPD) revealed that employees who do not trust the decisions of their management team were more likely to look for employment opportunities elsewhere.

    Those workers who had faith in the actions of their directors and senior managers were much more likely to perform their duties at f ...

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  • Beat Language Barrier To Improve Business Performance
    By: Martin Hofschroer | - UK companies must break down any workplace language barrier in order to improve employee performance.

    Research by the London School of English has revealed that British businesses might be miscalculating the potential impact that language barriers can have on employee performance.

    The overwhelming majority of human resources directors have dismissed any notion of a possible language barrier within the workplace because they believe that their non-native English spea ...

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  • Flexible Working Can Enhance Employee Performance
    By: Martin Hofschroer | - Giving employees the ability to work from home is likely to benefit British businesses in the long-term.

    Research by the Chartered Institute of Payroll Professionals (CIPP) revealed that over a third of workers would appreciate the chance to work from home but the overwhelming majority do not have this opportunity.

    Under the current system employers must provide flexible working opportunities to workers with children aged under 17 or disabled children under 18 years ...

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  • Improve Customer Service With Fabulous First Impression
    By: Martin Hofschroer | - Organisations must concentrate on making a positive first impression if they want to enhance customer service.

    The current economic climate has made modern day consumers less tolerant of poor customer service experiences so it is vital that they are immediately impressed with the level of care they are provided with when interacting with a business.

    With less disposable income to spend, customers are now taking more time when choosing a company and are likely to onl ...

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  • Outstanding Call Centre Staff Can Improve Customer Service
    By: Martin Hofschroer | - Enhancing the performance of your contact centre workers is essential to improving customer service.

    Many companies rely on the expertise of their call centre employees especially when they are in industries where there is a minimal amount of face-to-face consumer interaction so making certain that they are working to full capacity if vital.

    A contact centre workforce is entrusted with ensuring the reputation of their company and how they perform when dealing with c ...

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  • Monitoring Social Media Use Can Enhance Employee Performance
    By: Martin Hofschroer | - Organisations can improve employee performance by governing how they use social media websites.

    The almost unstoppable growth of social media through new websites and technologies has presented businesses with new challenges over the past decade especially in relation to employee conduct and performance.

    An increasing number of employers have been forced to take disciplinary action against workers over something they have posted online about either their bosses or ...

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  • Encourage Employee Health To Enhance Business Performance
    By: Martin Hofschroer | - Companies should commit to improving the health of their employees as this will increase business performance.

    Encouraging staff to lead healthier lifestyles will result in fewer workers taking time off through sickness and this will lead to higher levels of productivity and enhanced employee performance.

    There are a number of things that organisations can do to encourage healthy living such as providing stop-smoking schemes in the workplace in order to help their s ...

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  • Open Work Culture Can Improve Employee Performance
    By: Martin Hofschroer | - Employee performance is being damaged by economic uncertainty so managers should openly communicate work issues to improve productivity.

    Joint research by the Chartered Institute of Personnel and Development and Simply Health revealed that stress was the biggest contributing factor to long-term employee absence so firms must realise how to reduce pressure in the workplace.

    The survey found that there was a strong link between employees suffering mental health issues ...

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  • How Flexible Working Can Enhance Business Performance
    By: Martin Hofschroer | - Introducing flexible working policies at work can benefit both a business and its employees.

    Research by the Recruitment and Employment Confederation and the Professional Contractors Group revealed that the majority of people, including the general public and politicians, believe in the benefits of flexible working.

    Businesses with a flexible workforce are best placed to recover from the recession and help the UK stimulate economic growth as those employed in a temp ...

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  • Learn How To Improve Call Centre Employee Performance
    By: Martin Hofschroer | - Call centres are crucial to customer service so ensuring that your employees are working effectively is essential.

    Many line managers feel that getting the best out of contact centre employees can be difficult without a clear set of guidelines which state how they can deliver a consistent level of service to customers at all times but this may not always be the best approach.

    Concentrating on targets such as reducing call waiting times and limiting the time spent ta ...

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  • Provide Health Benefits To Enhance Performance
    By: Martin Hofschroer | - British businesses can improve employee performance by providing occupational health benefits.

    Research by the Department for Work and Pensions revealed that almost half of UK workers do not have access to occupational health services as many businesses have no system in place to deal with sickness and absence.

    Businesses that want to enhance employee morale and motivation should take some responsibility for the health of their workforce to ensure that they are able ...

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  • Improve Employee Development To Enhance Business Performance
    By: Martin Hofschroer | - Businesses can improve employee performance by providing them with a path towards career progression.

    Research by the Chartered Management Institute (CMI) revealed that almost half of British employees are unhappy with their current career progression and they blame this lack of advancement on the behaviour of their bosses.

    Workers are dissatisfied with a perceived lack of training and support from their employers who they believe are not doing enough to enable pay ...

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  • Increase Pay Awards To Improve Performance
    By: Martin Hofschroer | - Businesses must provide more realistic performance-related pay awards if they want to boost employee morale.

    Research by XpertHR revealed that British employers are failing to motivate their staff because they were offering performance-related pay awards that were too low in relation to increasing inflation and the overall cost of living.

    The HR information source discovered that the average performance-related pay increase over the previous year was only 2.7 per ce ...

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  • Manage How Workers Use Social Media To Improve Performance
    By: Martin Hofschroer | - Businesses must manage how their employees use social media sites to ensure that they are working to full capacity.

    Research by Acas revealed that the number of employees using social media at work has dramatically increased over the past decade as over half of staff now accesses sites such as Facebook and Twitter whilst working.

    The conciliation service forecasts that social media as a work distraction costs the British economy around £14 billion every year t ...

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  • Better Understand Your Customers To Enhance Performance
    By: Martin Hofschroer | - Businesses must better understand the needs of their consumers if they really want to improve customer service.

    It can be especially difficult for large organisations to understand the unique needs of every individual customer and what exactly it is they value most when interacting with their business.

    The rise of social media has enabled organisations to interact with their customers in different ways and this advancement in technology has seen a number of advantag ...

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  • Effective Communication Skills In Performance Improvement
    By: Maria Emery | - Did you ever concern about the way you communicate with others. How you talk with others affect your performance. Without having effective communication, the focus of your talk will not remain. What you are trying to say should be clearly shown in your communications. In an office sometimes it happens that you are working hard but your overall performance doesnt show that. It happens because of lack of communication. You cant show your performance the way you want. So you need to improve y ...
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  • Employee Performance Improvement Options
    By: Maria Emery | - While working in a company, you need to make your performance best. Your career totally depends upon your performance. If organization notices that your performance is consistently improving then they will also appreciate this fact and give you the deserving growth. Also if you have the habit of improving continuously yours performance then it will not only benefit you but also to your organization. There are some important guidelines one should follow in order to improve his performance in his ...
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  • Improve Employee Morale Through Better Communication
    By: Martin Hofschroer | - Workplace morale is being damaged by too many employees using electronic devices in the office.

    With the rise in smart technology enabling employees to collaborate with colleagues and friends through social media, calls and texts, more workers are damaging their performance by becoming engrossed in these devices.

    The main environment in which employee performance is deteriorating is in face-to-face meetings where many are guilty of staying glued to the technology in ...

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  • Record Sickness Absence To Improve Productivity
    By: Martin Hofschroer | - Organisations of all sizes must make certain to record sickness absence in order to improve business performance.

    Research by the Department of Work and Pensions (DWP) revealed that a significant number of organisations did not have any system in place for recording sickness absence and this approach was adversely affecting productivity.

    Larger employers were most likely to record instances of absence and also pay their staff sick leave when compared with medium and ...

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  • Employees Must Understand Health And Safety
    By: Martin Hofschroer | - Businesses must realise that it is their responsibility to educate employees about the safety procedures within the workplace.

    Research by Personal Injury Lawyers revealed that the majority of British workers were completely unaware about the health and safety practices implemented by their organisation.

    Almost half of the employees surveyed stated that they had never seen any safety policy documentation even though they worked in an organisation which had a workfor ...

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  • Generous Employee Benefits Can Improve Business Performance
    By: Martin Hofschroer | - Businesses can improve performance by increasing their employees' yearly leave entitlement.

    Research by XpertHR revealed that British employers were generous with their annual holiday allowance as they provided six days more than the statutory minimum once the average had been calculated.

    The average British employer gave their workforce 34 days off every year inclusive of bank holidays with the minimum statutory allowance coming to 28 days for full-time staff.

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  • Prepare For Olympics To Protect Business Performance
    By: Martin Hofschroer | - British companies must ensure they are fully prepared for the Olympic Games in London in order to preserve productivity levels.

    With just one year to go until the 2012 Games commence in East London, businesses must immediately start looking at how the international sporting event will affect their operations and employees.

    Many employers are concerned that some of their workers may take unauthorised absences in order to watch some of the sporting events or even beca ...

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  • Accept Employee Health Conditions To Boost Performance
    By: Martin Hofschroer | - Employees must feel secure enough at work to be able to reveal any health conditions to their managers.

    Research by Diabetes UK revealed that nearly one million British people are estimated to keep their condition a secret because they are concerned about the effects it may have on their career prospects.

    Almost a quarter of workers with the disease are thought to be worried about potential discrimination because they fear colleagues and managers will believe they d ...

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  • Understanding Expectations Will Aid Recruitment
    By: Martin Hofschroer | - Modern managers must recognise the expectations of recent university graduates if they want to get the best out of new talent.

    Research by the Institute of Leadership and Management (ILM) and Ashridge Business School revealed that managers are not aware of typical graduate expectations and this may be damaging to business performance in the future.

    Almost one third of managers confessed that their biggest challenge when recruiting graduates was effectively dealing w ...

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  • Effective Management Of Employee Health Can Improve Business Performance
    By: Martin Hofschroer | - Managing employee health in an effective and efficient manner can help boost business performance.

    Research by Aviva revealed that many of Britain's bosses are still unsure of how to manage the return of employees who are absent due to long-term sickness such as cancer and other complex conditions.

    The health insurer and provider discovered that while the wellbeing of employees was the central concern for the majority of managers; there were a number of consequences ...

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  • Healthcare Packages Can Help Employee Performance
    By: Martin Hofschroer | - Employers should evaluate the benefits of providing their workforce with private healthcare if they are serious about cutting long-term costs.

    Research by Aon Hewitt has revealed that a growing number of employers are looking to reduce the cost of their healthcare benefits during the current uncertain economic climate.

    Healthcare costs have risen by more than 50 per cent over the previous five years with the average British business now spending over £500 on h ...

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  • Reconsider Employee Benefits To Cut Costs
    By: Martin Hofschroer | - Small-to-medium enterprises (SMEs) should evaluate their employee benefit packages if they want to reduce costs during the current economic climate.

    Research by MetLife revealed that over a quarter of small businesses are thinking about reducing their employee's annual holiday entitlement because they believe they are being too generous and this move will help to reduce overheads.

    It was discovered that employers would like to decrease the amount of annual that they ...

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  • Effective Bosses Can Ease Employee Stress
    By: Martin Hofschroer | - Managers must improve their performance in order to reduce rising workplace stress and discontent.

    Recent research by the Chartered Management Institute (CMI) revealed that the ineffectiveness of some managers was damaging both employee morale and workplace productivity.

    The CMI's study discovered that the majority of workers consistently make business decisions that they think they do not have the necessary authority to do so because they feel they cannot approach t ...

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  • Greater Communication Will Improve Employee Performance
    By: Martin Hofschroer | - Senior managers can improve their employee's performance through greater communication.

    Research by European Leaders revealed that poor communication between managers and their staff is resulting in low motivation levels, which will have a negative impact on business performance and productivity.

    The people development organisation discovered that 68 per cent of employees said they did not understand the vision of their company and this confusion was leading to low ...

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  • Social Media Policies Can Improve Business Performance
    By: Martin Hofschroer | - Businesses can improve employee performance by implementing guidelines relating to social media use.

    Recent research by harmon.ie revealed that employees that regularly use social networking tools are costing the economy millions as the interruptions are damaging their productivity levels.

    The cross-platform enterprise solutions company claims that over half of interruptions at work are the result of emails, text messages, instant messaging or social networking webs ...

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  • Improve Employee Fitness To Save Money
    By: Martin Hofschroer | - Britain's businesses can save billions of pounds by improving the health and wellbeing of their employees.

    Research by Bupa revealed that UK businesses are losing nearly £3 billion every year through poor employee health and this cost can be dramatically reduced if workers are encouraged to enhance their wellbeing.

    The private health provider discovered that employee health factors, such as whether they smoked cigarettes, drank alcohol regularly or were obese, ha ...

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  • Resolving Employee Conflict Is Crucial To Business Performance
    By: Martin Hofschroer | - Businesses can improve their conflict management strategy by employing the services of third parties.

    Recent research by XpertHR revealed that the majority of organisations think that intervention by third parties and mediation can help reduce the number of tribunal claims from disgruntled employees.

    Half of businesses have made changes to their conflict management strategy over the past couple of years as a result of the growing popularity of third party mediation orga ...

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  • Greater Work-life Balance Will Enhance Employee Performance
    By: Martin Hofschroer | - Business managers can improve their employee's performance by ensuring they enjoy a healthy work-life balance.

    Research by the London School of Economics and Political Science (LSE) revealed that managers should positively endorse policies which enable employee's to benefit from a greater work-life balance in order to improve productivity.

    Progressive practices such as flexible working hours, home working and the provision of childcare can all improve an employee's work ...

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  • Mentor Women Employees To Improve Business Performance
    By: Martin Hofschroer | - Businesses can improve performance by providing a mentoring scheme for their female workers.

    Research for Marie Claire revealed that almost half of women said they experience sexism in the workplace and this has resulted in low levels of employee morale which ultimately damaged business performance through a lack of productivity.

    The sexism study discovered that the majority of female employees believed that a mentoring scheme at work would help them perform better and ...

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  • Encourage Employees To Improve Their Performance
    By: Martin Hofschroer | - Performance improvement has never been more important in business so it is crucial to get the best out of your employees.

    Encouraging your employees to produce premium results can be difficult and many organisations employ the services of performance improvement consulting professionals to help them enhance business processes and staff morale.

    Performance improvement consultants will have the appropriate hands-on experience to enable an organisation to deliver first-rat ...

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  • Succession Planning Can Improve Business Performance
    By: Martin Hofschroer | - A significant number of businesses can improve performance by operating a succession planning process.

    Research by XpertHR revealed that just less than a quarter of businesses has introduced a formal process for succession planning, which is useful for identifying and developing internal employees to fill key leadership positions within a company.

    Furthermore, less than one in three organisations operates an informal succession planning system even though such a proce ...

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  • Greater Generosity To Ill Employees Will Improve Business Performance
    By: Martin Hofschroer | - British businesses can improve performance by offering better protection to their sick staff.

    Research by Demos, a public policy research organisation and publisher, revealed that British employees who suffered ill health were amongst the worst protected in comparison to other OECD countries.

    British incapacity welfare is falling behind the provision offered by peer nations in North America and Europe and the UK finished eighth in a new Index of Financial Protection com ...

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  • Create High-performance Teams To Improve Business Performance
    By: Phillip F | - Businesses, all over the world regardless of their size or position, constantly adjust to the changing demands of growing industry to tap in to profits. Companies scrambling to keep industry penetration oftentimes choose strategies that favor to satisfy and increase that of their rivalry. But not all companies adjust their systems successfully, and not all strategies are executed seamlessly and ongoing.

    Your goals may encourage development of your Business, which result in increased ...

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  • Motivation Is Crucial To Improving Performance
    By: Martin Hofschroer | - Managers must be able to motivate their employees effectively during the current economic climate.

    The Chartered Institute for Personnel and Development (CIPD) said that the government's Comprehensive Spending Review has resulted in great concern in the public sector which needs to be managed correctly.

    Research by the CIPD discovered that 63 per cent of public sector workers have admitted that stress levels have increased due to the economic recession because employee ...

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  • Study Reveals Performance Improvement Questions
    By: Martin Hofschroer | - The most popular employee feedback questions conducted by HR departments have been revealed by an online survey service.

    SurveyMonkey discovered that the most frequent questions asked to employees were related to morale and how management methods affected a business as a result of levels of effectiveness and empathy.

    A large number of the performance improvement consulting questions were geared towards discovering if employees were content in their position and whether ...

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  • Ever Considered Using A Performance Improvement Plan?
    By: Owen | - Sometimes it is very difficult to be an employer. You have to constantly review the performance of your employees and make sure that the employees are performing to the best of their capacity. If you find out that they are not performing to the optimum level, then you have to find out the reason of their ineffective performance and take a corrective action immediately. As easy as it may sound, it is very challenging and difficult. The future of any company depends upon the strength of its employ ...
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  • Nhs Benefits From Performance Improvement Consulting
    By: Martin Hofschroer | - The National Health Service (NHS) should continue to pay for performance improvement consulting services despite looming budget cuts.

    Alan Leaman responded in the Guardian to health secretary Andrew Lansley's comments regarding the NHS budget by arguing that the healthcare organisation should maintain their spending on management consultants.

    The chief executive of the Management Consultancies Association criticised Mr Lansley statement that "health trusts spent more th ...

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  • Performance Improvement Consulting Firms Assist Businesses
    By: Martin Hofschroer | - The Scottish CBI has said that businesses can make savings in the credit crunch by utilising the services of performance improvement consulting firms.

    CBI Scotland director Iain McMillan told the Scotsman that using the services of performance improvement consulting experts can help businesses investigate potential cost saving strategies.

    He told the publication: "Providing they are realising savings, then it is money well spent."

    Mr McMillan's comments wer ...

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  • Why Safety Organizations Are Expanding Services To Include The International Market
    By: Dan Snyder | - Safety consulting has become increasingly important as employers are looking for ways to improve corporate responsibility. For decades companies have relied on safety consulting firms to supply them with the knowledge and tools that will improve the health and safety of the workplace. However, it wasn't until recently, that safety organizations are expanding their services to include international safety consulting work.

    A distinguished network of occupational health and safety ...

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  • The Ultimate Use For 360-degree Feedback: Validating Individual Performance Improvement
    By: Dennis Coates | - What's the purpose of 360-degree feedback? What are the most powerful ways to use it?

    The technology for collecting and reporting multi-source feedback was developed in the 1980s. Its original purpose was to diagnose leadership performance. By assessing a comprehensive set of skill areas, leaders obtained quantitative and qualitative information about strengths and areas that need improvement.

    Other innovative uses for multi-source feedback have evolved over the dec ...

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  • A Positive Approach To Employee Performance Improvement Through Discipline
    By: Dick Grote | - Smoothing the Consequences of Miscounduct with Accountability

    For seventy-five years, American organizations have used a fairly standardized procedure to handle familiar personnel problems such as absenteeism, poor performance, and other misconduct. This approach, usually called progressive discipline, provides for an increasingly serious series of penalties reprimands, warnings, suspensions without pay when employees fall out of step with the organization's expectations ...

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  • Setting Up Successful Performance Improvement Initiatives
    By: Mike McIntyre | - Most initiatives start to fail because they fail to start!

    One of the hardest things to do in many organisations is to set up a successful change initiative. This is because creating change is not seen as integral to the future success of the organisation. It is also because people often don't know how to do it.

    There are seven essentials to setting up a successful initiative:

    1. Assign an accountable Sponsor
    2. Identify a suitable Project M ...

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