The Wireless Hotspot: 5 Reasons Restaurants Should Offer Free Wireless Access By: Julie Ann Ross | - The wireless hotspot has spread through the country at breakneck speed. Coffee shops, cafes,delis and restaurants have begun to invest in the infrastructure required to offer their customers free wireless internet access. Some restaurant owners do it because their customers have requested the service. Others look at their competition and realize that not providing free Wi-Fi might make them vulnerable within their market.