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Articles about Drishti (0-37 of 37)
- Ken-tech Bpo Now Powered By Drishti's Award-winning Ameyo Contact Center Suite
By: Drishti Soft | - Ken-Tech Data Ltd. - a leading IT Services firm based out of Nairobi, Kenya deploys Drishti's Ameyo contact center software for optimizing their BPO and Contact Center processes. The innovative technology platform by Drishti-Soft Solutions powers the customer interactions at BPO and call center divisions of Ken-Tech.
Ken-Tech was looking for an adept technology for their business processes. After a careful analysis of the product, they found Ameyo communication solution the perfect ...
Tags: Drishti, Ken-Tech, Ameyo, Contact Center Suite, Predictive Dialer
- Drishti Participates In 2nd Appcal & Ccam Expo 2009 Held At Kuala Lumpur, Malaysia
By: Drishti Soft | - Drishti-Soft Solutions participated in 2nd APPCAL & CCAM Expo 2009 held at Sunway Resort Hotel in Kuala Lumpur, Malaysia from 4th to 6th November 2009. The event saw leading Contact Centre Professionals and industry experts from APAC present and discuss current and future trends of global Contact Center industry.
The exhibition hall hosted over 50 exhibition booths showcasing an array of Customer Relationship Management (CRM) and Contact Centre product and services offerings. Dris ...
Tags: Drishti, APPCAL, CCAM Expo, Microtel, Communications
- Drishti-soft Acquires Bpo Asia (malaysia) As A Client In Partnership With Microtel Technologies
By: Drishti Soft | - BPO Asia is a promising outsourced contact center having deep experience in telemarketing and customer support processes for local enterprises and call centers in Malaysia.
The major challenges BPO Asia was facing were linguistic and agent skills management. Malaysia being a multi-cultural and multi-linguistic society includes English, Chinese, Malay and Tamil speaking locals. In addition the agent workforce is also segmented based on their command on the language.
Sen ...
Tags: Drishti, BPO Asia, Communications technologies, Call Center
- Transgenez Partners With Drishti
By: Drishti Soft | - Transgenez Solutions is a leading BPO providing outsourcing solutions for US, UK, and Australian processes. In response to the major concerns of present BPO industry of competition, quality maintenance and diminishing margins, Transgenez wanted to structure a high quality-focused offering to its clients. They wanted a complete solution that would enable optimal use of their IT resources with ease of maintenance.
Transgenez was evaluating leading brands for a more adept solution to r ...
Tags: Drishti, Transgenez, Communications technology
- Contact Center Solutions,predictive Dialer Provider In Kolkata,pune,hydrabad,chennai,bangalore
By: Drishti | - Drishti is a leading provider of IP Contact Center and Enterprise Communication Applications. Drishti builds innovative and powerful software technology to offer enhanced customer experience and higher operational efficiency and control to the enterprises keeping the total cost of ownership of technology minimal.
Cutting-Edge Communication Applications from the store of Drishti include IP-PBX, ACD with Dynamic Queuing & Routing, IVR with IVR Designer, customized CTI/CRM, Predictive ...
Tags: Drishti, Call Center Software, Predictive Dialer, ACD, IVR
- Drishti Goes Aggressive On Channel Development
By: Drishti Soft | - Gurgaon, September 23, 2009 - Drishti Soft, a leading provider of next generation IP Contact Center and Enterprise Communication solutions, intensifies focus on developing new channels and strengthening existing business partnerships to widen their market positioning. The company is foraying into promising international markets in APAC, India, Europe, Middle East and Africa.
Further regions of interest as per Vipin Jethi, VP Sales at Drishti include - other emerging economies, incl ...
Tags: Drishti, Channel Development, Communications Technology
- Bengali Weddings
By: Jharna Bhatnagar | - The entire process of tying the nuptial knot in Bengali matrimony is very beautiful and colorful, involving many traditions and ceremonies. These rituals and ceremonies are not only enjoyable but also they hold deep meaning and history. These rituals span for several days.
Traditional Bengali marriages have multiple rituals that the bride and the groom have to perform before weeding, during the wedding and post wedding. The basic customs that symbolize a Bengali wedding ceremony are ...
Tags: Jeevansathi.com, matrimony, matrimonial, matrimonials, matrimony services, online matrimonials, Indian marriage, match making, matchmaking, matchmaker
- Vipin Jethi Joins Drishti As Vice President (sales)
By: Shashank Shalabh | - Drishti Soft, a leading provider of communications solutions, announced the appointment of Vipin Jethi as VP, Sales. Jethi brings in over 17 years of experience in solutions selling, especially in the Call Center industry.
Jethi will be responsible for directing the business and day to day operations through its next phase of growth. Says Bishal Lachhiramka, CEO, Drishti Soft "Vipin brings a wealth of experience in Sales and Business Development across India and EMEA markets, and ...
Tags: Drishti, Communications Technology, Unified Communications
- Drishti Launches Online Forum For Higher Customer Satisfaction
By: Shashank Shalabh | - Drishti Soft, a leading provider of communications solutions, today announced the launch of an online knowledgebase to enable first level of basic troubleshooting.
The online forum can be accessed at http://forum.drishti-soft.com . It is meant to provide its customers and partners with a fast, efficient and comprehensive method to gain knowledge on most commonly asked questions. The forum deals with topics related to communications capabilities like ACD, IVR, CTI, Predictive Diale ...
Tags: Drishti, online forum, customer satisfaction, Communications
- Dacx Ameyo (expert) Is An All-in-one Contact Center Software
By: Drishti Marketing | - DACX Ameyo (Expert) is an all-in-one Contact Center Software with hi-end capabilities for inbound, outbound and blended processes of large contact centers with over thousand seats. It is an ideal communications solution for next-generation contact centers that need advance functionalities. With top-of-the-line capabilities - the ACD (Automatic Call Distributor), IVR (Interactive Voice Response), IP-PBX, Predictive Dialer, Unified Messaging, IP Office, Voice Logger, Quality Monitoring, CTI, CRM a ...
Tags: Drishti, DACX Ameyo, Communications Technology
- Drishti And Outsourcesalesgroup Join Hands
By: Shashank Shalabh | - Drishti Soft, a leading provider of communications solutions, and OutsourceSalesGroup, today announced a strategic partnership alliance to provide all-in-one, flexible and comprehensive communications solutions to North American call centers.
The partnership alliance aims at exploring the North American Call Center market in order to provide call centers, especially the SMB's, in the region with advanced, next-generation capabilities at affordable costs. Enterprises that want to r ...
Tags: Drishti, OutsourceSalesGroup, Ameyo, Communications Technology
- Drishti And Cohesive Technologies Join Hands
By: Shashank Shalabh | - Drishti Soft, a leading provider of communications solutions, and Cohesive technologies today announced a partnership alliance to deliver holistic, best-in-class, end to end solutions to customer facing enterprises that are looking at cutting costs, and enhancing productivity and enhancing customer experience.
The partnership between the two companies aims at promoting contact center telephony solutions in North India. Cohesive, with its extensive experience in the Telco domain, w ...
Tags: Drishti, Cohesive, Communications Technology
- Drishti Launches Ameyo Care
By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of communications solutions, announces the availability of its advanced customer help-desk system, Ameyo Customer Care, with its all-in-one Ameyo communications suite.
ACC is a software solution designed to meet the most challenging aspects of customer support and helpdesk. It provides collaboration functionalities over the Internet, phone, SMS, and FAX with real time dashboard, Management Information System (MIS), escalation management ...
Tags: Drishti, Ameyo Care, Communications Technology
- Getting Into The Basics Of Ashtanga Yoga
By: Mark01 | - Ashtanga yoga is a popular and ancient form of yoga passed on to us by the Rishis of the olden days. It has its origins in the Yoga Korunta, a manuscript which carries the different asanas (poses) list. It can be used as a reference for drishti, mudras, vinyasa, bandhas and philosophy. The yoga teachings embodied in the Yoga Korunta was passed from the successive gurus to Pattabhi Jois. This happened in the year 1948. Since then, Guru Pattabhi Jois has been teaching the Ashtanga yoga to all his ...
Tags: Yoga Mats, Ashtanga yoga
- Drishti Provide Contact Center Solutions For Helpdesk,customer Service,collections,telemarketing
By: Drishti Marketing | - More than 90% of business interactions broadly fall in one of the categories customer and technical support, telemarketing and sales, collections, market research and directory services. Whether you have a captive or an outsourced contact center, you will seek a competitive edge with a solution that
* reduces your investment in terms of time and money
* is easy to use for your agents, supervisors and IT
* is scalable and flexible
* maintains it ...
Tags: call center solution, helpdesk, customer support, collections, telemarketing and sales, outbound solutions, inbound solutions, contact center solution
Social Web Results   Drishti Soft Solutions Recruitment Shared By: jobz9 - Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. The past decade has witnessed radical changes and...
- Call Center Queue Management Systems
By: Vijay sharma | - Queue management from DACX Ameyo allows you to dynamically manage your call queues while prioritizing your customers and offer personalized services. Blend all media queries in one queue and streamline to the right location via skill based, rule-based or need-based policies.
Users can be grouped based on certain properties for optimal workgroup management. Agent queues can be configured with specifications such as queue names, queue strategy, queue priority, date added or modified ...
Tags: Drishti, Call Center Software, Predictive Dialer, IVR, ACD
- Drishti Predictive Dialer
By: Drishti Marketing | - A Predictive Dialer automates outbound calling procedure while managing multiple campaigns and leads. With a predictive dialer, the productivity of any contact center can be increased by more than 300% over manual dialing.
It is very tedious to manually call up hundreds of prospects and track information pertaining to every customer. The job becomes more complicated when more than 60% of the calls are responded to by an answering machine, or with a busy signal. And we are not coun ...
Tags: Drishti, Predictive Dialer, Call center software
- Drishti And Microtel Join Hands, Acquire Their First Customer In Malaysia
By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of Contact Center Solutions and Enterprise Communications Applications, has recently announced a strategic partnership with Microtel Technology, a leading provider of telephony solutions & wireless communications in Malaysia.
This partnership brings together two innovative companies to cater to the ever-growing requirements of Call Centers in Malaysia. The two tech-savvy entities have already kick started their partnership with the acquis ...
Tags: Drishti, Microtel, Communications Technology
- Drishti Enables Phone-based Ticket Booking For India's Largest Booking Portal
By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of Communications Solutions, powers BigTree to implement phone-based ticket booking throughout the country.
BigTree aims at providing advanced voice based customer interaction service through its portal www.bookmyshow.com. The Company is involved in software sales and support, ticketing services, box office tracking and analysis. It was imperative for BigTree to lower their transaction costs, operational costs and human dependency to pass ...
Tags: Drishti, Big Tree, IVR, Communications Technology
- Drishti Recognized By Established Entities Like Deloitte And Red Herring
By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of Communications Solutions, is amongst the 500 fastest-growing technology companies in APAC, according to the Deloitte Technology Fast 500 ranking and CEO survey, 2008. In yet another development, Drishti was also named a Red Herring Finalist.
The Deloitte Technology Fast 500 Asia Pacific Ranking lists the 500 public and private technology, media and telecommunications companies based in Asia Pacific that have achieved the fastest rate ...
Tags: Drishti, Deloitte, Red Herring, Communications Technology
- Drishti Announces Availability Of Reportika With Dacx Ameyo Communications Suite
By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of Communications solutions, has announced the general availability of next generation call centre reporting application, 'Reportika', with its All-in-One Communications Suite- DACX Ameyo, to enterprises to help them manage reports efficiently.
Drishti's next-generation reporting tool, Reportika, enables contact centers to access and manage information in the most adept manner. The web-based interface allows managers and administrators n ...
Tags: Drishti, Reportika, Communication Technology, Dacx ameyo
- Drishti Soft Solutions Pvt. Ltd. Wins The Nasscom Innovation Awards 2008
By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of Communications Solutions, has been awarded the NASSCOM Innovation Awards in the Market Facing- Business Model and Business Process segment.
According to NASSCOM, "This category includes IT services and products that have enabled a customer /customers to realize value through a transformation of their Business models, business processes or other structural change such as realignment of their IT Architecture".
IT (Informa ...
Tags: Drishti, NASSCOM, Communication Technology
- Yoga: The Glorious Purpose Of Vinyasa
By: Melani Ward | - I have been practicing yoga for nearly 13 years but it wasn't until about 9 years ago that I discovered how much I loved Ashtanga. When I first began taking yoga classes I experimented with a variety of styles: Iyengar, Anusara, and Bikram, what I now affectionately refer to as "hot stretch".
And, though I blend lessons from each into my daily practice, it is Ashtanga that sets my heart, body and mind on fire. Like many who have an affinity for this style of yoga, I love the rigo ...
Tags: yoga, vinyasa, transformation, Ujjayi Breath, Bandhas, Vinyasa, and Drishti
- Drishti's Esteemed Customer Motilal Oswal Securities Ltd. Wins The Nasscom-cnbc It User Award-2008
By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of Communications Solutions, recently announced that its esteemed customer Motilal Oswal Securities Ltd. has been awarded the NASSCOM-CNBC IT User Award (2008) by Mr. Jairam Ramesh, Minister of State for Commerce & Industry. Motilal Oswal won the award on account of its effective implementation of SMS, UCID, CRM, Drishti Contact Centre, WMS, automated workflow for approvals applications and measures to enhance security and energy efficiency.
Tags: Drishti, MOSL, NASSCOM, Communication Technology
- Drishti To Offer Web Callback Application With Dacx Ameyo
By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of Communications solutions, has announced that it will now provide Web Callback application with its All-in-One Communications Suite- DACX Ameyo, to enterprises to help them increase their conversion rates through the Internet.
Research has shown that customers prefer telephonic interactions over email interactions; they would not prefer putting time and efforts into contacting the customer care agent directly. Bill Gates has rightly said recen ...
Tags: Drishti, Web Callback, Dacx Ameyo, Communication Technology
- Orion Calltech To Train On Award-winning Drishti Call Center Software
By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of communications solutions, announces its association with one of the largest call center training institutes with over hundred centers in India- Orion Calltech. The underlying objective of this association is to train students on Drishti's groundbreaking Call Center technology- DACX.
It has been observed that the 'On-Floor' time in a call center reduces from three weeks to less than a week when agents are trained on Drishti's software. ...
Tags: Orion Calltech, Drishti, Dacx, Call Center Technology
- Relaxing Your Senses For Meditation
By: Paul M. Jerard Jr. | - There are methods that help your body unwind before a meditation session. A bath, shower, massage, and asana practice have one thing in common - the muscles relax as a result. When your muscles are relaxed, it is much easier to meditate.
In a typical Hatha Yoga class, it is common to practice meditation at the end of class. Some teachers choose to guide students through a meditation, at the beginning, and at the end of class. In Kundalini classes, students perform flowing movement ...
Tags: Relaxing Your Senses For Meditation, relaxing for meditation, relaxing meditation, Steady gaze
- Drishti Launches Dacx Ameyo - Communications Suite For Contact Centers And Enterprises
By: Preeti Gaur | - Drishti-Soft Solutions, a leading provider of communications solutions, announces the launch of an innovative communications suite for contact centers and enterprises. After the huge success of its flagship product DACX Contact Center Suite that has made Drishti a market leader, Drishti has launched a cutting-edge communications solution DACX Ameyo.
DACX Ameyo is an all-in-one communication suite for enterprises offering next-generation information and communications manageme ...
Tags: Dacx, Ameyo, Telecommunication, Technology, Call center, Software
- Drishti Adds Another Feather In Its Cap "€" Member's Choice Award 2008
By: Preeti Gaur | - Drishti-Soft Solutions, a leading provider of Contact Center and Enterprise communication Solutions, recently received Member's Choice Award 2008 in three categories namely, Best in Class Overall Category Winner Best ACD/Switch, Best in Class Overall Category Winner - Best Outbound Solution and Highly Recommended Best After Sales Support.
An Indian firm receiving such award clearly proves that Indian software industry is maturing to meet international standards. Drishti receiv ...
Tags: Drishti, Award, ACD Switch, Member Choice Award 2008, Outbound Solution, DACX Support Helpdesk, SOA, MDA
- Drishti Brings Freepbx To India
By: Preeti Gaur | - Drishti-Soft Solutions, a leading provider of Contact Center Software and Enterprise Communications Applications, focused on simplifying Customer Interaction Management announces the launch of FreePBX based IP-PBX offering for enterprises especially in the SMB segment. Based on open-source Asterisk, the full-featured IP-PBX comes for FREE.
The software based IP-PBX offers next generation call management features such as auto attendant, voicemail, email integration, call conferenc ...
Tags: Drishti, IP-PBX, Free
- Drishti And Onecall Partner To Provide Communications Technologies For Bpo Industry In Bangladesh
By: Preeti Gaur | - Drishti-Soft Solutions, a leading provider of Contact Center Solutions and Enterprise Communications Applications, focused on simplifying Customer Interaction Management, has recently entered into a partnership alliance with OneCall, Bangladesh based leading outsourcing service provider. The underlying objective of the partnership alliance is to offer Drishti's award-winning communications solutions to the call centers and enterprises in Bangladesh. Under the terms of agreement, OneCall team, tr ...
Tags: Drishti, One call, Bangladesh call centers
- Drishti-soft Solutions Receives A 2008 Ip Contact Center Technology Pioneer Award
By: Preeti Gaur | - Drishti-Soft Solutions announced today that Technology Marketing Corporations (TMC) Customer Interaction Solutions magazine has named DACX' Ameyo as a recipient of a 2008 IP Contact Center Technology Pioneer Award. Customer Interaction Solutions has been the leading publication in CRM, call center and teleservices industries since 1982.
At Drishti, we are working towards bringing a jaw-dropping price-performance proposition to contact centers and enterprise who need featur ...
Tags: Drishti, IP contact center technology, pioneer award
- Contact Centers And Enterprises Management Software
By: Drishti Marketing | - With constant innovations in the communications arena, especially VoIP, SaaS, Unified Communications taking eminence, Enterprise Communications & Contact Center Software industry is emerging as one of the most dominant industries. Contact Centers are going through a drastic transformation - from a cost center to a profit center - owing mainly to increased efficiency, enhanced performance and superior management, facilitated primarily by innovative technology.
According to estimates, Cont ...
Tags: contact management system, contact centers enterprises, unified communication centres, predictive dialer, voice logger, crm, reporting, acd, ivr, unif
- Purpose Of Yoga - From Thought To Action
By: Paul M. Jerard Jr. | - In Yoga classes, we learn about karma, which means, "to act." The Law of Karma is the law of action. Often, we hear simple explanations of karma as good or bad, but what about inaction?
Inaction can also be good or bad, depending on the situation. There are times when it is good to think before we talk. With all the various thoughts in the "Monkey Mind," it is best that some of those are not put into action.
On the other hand, if your friend is drowning in water, ov ...
Tags: Yoga teacher training, law of attraction, law of karma, Yoga classes, Yoga class
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