Articles about Communications Technology (0-50 of 6767)
Leading International Bpo Expands Operations With Ameyo By: Drishti Soft | - Ameyo - a leading contact center solution enables Itronics Info Solutions, Bangalore to easily expand their business operations by adding another service location. The solution supported the BPO with a robust technology platform while providing flexibility of business models (both SaaS as well as premise). With Ameyo as the contact center technology, Itronics has doubled the size of their business.
Drishti Launches Ameyo Agent-assisted Ivr Api By: Drishti Soft | - Assisted customer interactions take a new face with more power being given to the agents via Ameyo Agent-Assisted IVR API. The solution takes inspiration from processes like surveys or feedback collection where much of the agent-side conversation is repetitive in nature. With the help of this agent-assisted API, the system would be empowered with customizations in the form of pre-recorded voice prompts with multi-media operations to control their exact positioning in a live conversation.
< ... Tags:Ameyo, IVR, Customer Interactions, Communications Technology
Ameyo Helps Establish An Effective Parking Management For Mawaqif, Abu Dhabi By: Drishti Soft | - Ameyo Communications Suite- A flagship offering of Drishti enables a well structured parking management system for MAWAQiF, a division of DoT, Abu Dhabi. MAWAQIF implemented Ameyo Communications Suite aimed to simplify parking problems, respond to every customer inquiry and gather their constructive feedback in an ongoing manner. With Ameyo as the technology base, a multi-lingual and multi-channel IVRS (Interactive Voice Response System) was deployed to automate MAWAQiF's overall processes for s ... Tags:Ameyo, ACD, IVR, Communications Technology
How To Survive Mercury Retrograde By: Barbara Goldsmith | - Mercury rules communication, travel and technology so all these areas go haywire for about three weeks. Electronic equipment can crash at this time, expect delays if you are travelling and dont be surprised if people from your past track you down. You might hear from ex-boyfriends or girlfriends and childhood classmates during Mercury retrograde.
Yesso Bpo Switches To Ameyo For Managing Critical Outbound Process By: Drishti Soft | - Ameyo Communication Suite becomes the technology of choice for Yesso Global Services. The premier BPO service provider was already using a leading outbound solution. However, the critical client processes on floor required operational flexibility from the existing dialer where it lagged. By switching to Ameyo, they could not just deliver better but also ease-out the hassles from IT management. The prompt and efficient direct support from Drishti was another incentive for Yesso.
Since the days of Alexander Graham Bell at the birth of the Communications Age the industry has evolved and morphed into something that even he wouldnt recognize today. Since the invention of the mobile phone and its introduction to mainstream society on a large scale in the eighties consumers no longer have to remain tethered to a wall mounted phone or an old school phone sitting on a desk or table.
Bangladesh-based Business Group Chooses Ameyo For International Bpo Processes By: Drishti Soft | - Drishti's award-winning call center software, Ameyo, powers high-demanding international outbound operations for a Call Center in Bangladesh. The BPO is a division of well-respected Runner Group of Companies and offers international telemarketing services to countries like Australia and Canada. Ameyo provided a robust outbound technology that completely automated the dialing processes and delivered high productivity even in multiple shift scenarios.
Broadband - An Innovation In The World Of Internet By: kansito | - Internet is inseparable part of our modern life. Every single aspect of our living is connected with it. We communicate with our friends and relatives on the net, we pay our bills and thus we save our time because there is no need for us to queue. We can plan and book our holiday through the net, learn everything we want to know just in a few seconds. It makes our life much easier.
Mobile Workforce Drives Demand For Unified Communications By: marvinethan | - South African companies are increasingly looking towards unified communications to help them boost productivity and efficiency across an increasingly mobile workforce.
That's according to Hannes van der Merwe, Mitel product manager at Itec. He says that companies can vastly improve efficiencies by deploying solutions that integrate voice, e-mail, unified messaging, mobility, presence, conferencing, collaboration, and applications.
Fixed-mobile Convergence Set To Take Off In Sa By: marvinethan | - Perkins says that FMC is about providing end-users with a consistent set of telecom services wherever they are and irrespective of whether they are using the mobile or fixed-line network. The end-user will be reachable through a single phone number and may even be using a single smartphone to take calls whether he or she is in the office or out on the road.
Fixed-mobile convergence (FMC) - the overlapping of cellular and fixed-line telephony - is set to take off in South Africa as comp ... Tags:communications, technology
Largest Maldivian Telco Selects Ameyo As Their Customer Interaction Technology By: Drishti Soft | - Ameyo - award-winning contact center software from Drishti is the technology powering customer support desk of Dhiraagu. The Maldivian telecommunications company chose Drishti's communication suite for implementing an advanced customer care solution to ensure personalized service to their subscriber base. Migrating from conventional boxed solution to a state-of-the-art call center technology Dhiraagu could very effectively manage their customer experience with Ameyo.
"transforming The Customer Experience" Workshop Organized By Drishti-soft And Dqn In Vietnam... By: Drishti Soft | - Marking the business association of Drishti-Soft Solutions - innovators of Ameyo IPCC and DQN Corporation - leading UC providers in Indochina, the companies organized a specialized workshop on 19th November 2010. Held in Ho Chi Minh City, Vietnam, the workshop aimed at streamlining the subsisting issues of enterprises & contact centers across the Indochina region. By the medium of this workshop, the two technology providers addressed the ever- reverberating question of what businesses are doing ... Tags:Drishti, DQN Corporation, Vietnam, Communications Technology
Drishti-soft Selected As A 2010 Red Herring Asia Top 100 Tech Startup By: Drishti Soft | - San Mateo, CA - Red Herring announced its Top 100 Asia Award in recognition of the leading privately held technology companies from Asia. Celebrating innovations and technologies by Asian startups, Red Herring made the announcements at a special awards ceremony on 16th November 2010 in Shanghai, China. The team chose Drishti-Soft to be among the Top 100 most promising tech companies of Asia for their innovative IP-based communication suite - Ameyo.
Ameyo Adds Technical Efficiency To Debt Collection Processes Of Shergroup By: Drishti Soft | - Shergroup India is the Indian wing of UK-based Shergroup Ltd. - sixth oldest law firm in the UK. With business operations ranging from business administration, legal processes, voice operations and IT & web solutions, the credit industry services company has built a strong customer contact unit at their India center. Ameyo - the award-winning contact center solution from Drishti-Soft is the technology powering this customer contact come care unit for Shergroup India.
Why You Ought To Get The Rim Blackberry 9800 Cellular Phone By: RObert Loughary | - This kind of is the initial significant working system update Blackberry has received given that Android os as well as apple iphone possess exploded within popularity, and can mark RIMs 1st concerted protection since reigning champ of the United states mobile phone market. AT&T announced the Blackberry Torch 9800 slider more recently, that is a quite large leaving in form aspect so far as BlackBerrys move.
Find Out Everything You Need To Know About The C3 Smart Phone By: RObert Loughary | - Htc C3 is directed at the price range person who wish to helps make probably the most regarding social networking and residing in touch together with close friends.
Together with its fantastic build top quality, complete Texting computer keyboard as well as cheap price tag, the Htc C3 could nicely be the shock hit from the summer. Study onto discover away how properly it handles in our Htc C3 evaluate.
Bitstop Joins Baguio Ict Conference By: Wilson Chua | - Philippines, Baguio City (October 05, 2010)- The Department of Trade and Industry (DTI), in partnership with the Commission on Information and Communications Technology (CICT) and in line with government's role to develop and promote the Next Wave Cities in support of the Information Technology-business process outsourcing (IT-BPO) industry, conducted a Strategic Planning Workshop last September 27, 2010 in Baguio City (Hotel Veniz).
Ameyo Enables Increased Contact Rates For Symphony Bpo Malaysia By: Drishti Soft | - Drishti's IP-based contact center suite - Ameyo IPCC enables advanced interaction management for one of the leading BPO's in Malaysia - Symphony. The outsourced call center had major business scaling plans in mind and was looking for a solution that would provide complete automation and integration between their telephony and applications infrastructure. Ameyo helped them upgrade from a tedious manual dialing process to a more sophisticated predictive dialing that helped them achieve efficiency ... Tags:Ameyo, Symphony, BPO, Communications Technology
The Nokia N8 Mobile Phone Is The Superlative Handset Presently In Nokia's Stable By: Armughan Riaz. | - Nokia's new N8 phone is providing users with alternatives directly of the shelf; it comes in a variety of vibrant colors and Nokia have hooked it up with various messaging choices and social networking tools. The tool is application based and access to the Ovi Retailer lets in users to increase there own collection.
A Quick Look At The Innovative Applications Of The Iphone 4 In White Color By: Armughan Riaz. | - Surely you've got heard of the White iPhone 4. If so, you have to know about the modern options it has to offer. If you have not heard of this cutting edge system, you'll get to know more about its features here. You might be sure to be blown away as to what it might probably do.
Greenpeace Chooses Ameyo As The Solution Powering Their Contact Center By: Drishti Soft | - Greenpeace is an international NGO working towards the protection and conservation of the environment. The organization is funded entirely by contributions from individual supporters and foundation grants. For the same, they have a dedicated unit that establishes contact with the supporters to carry out fund raising campaigns and also undertake market awareness campaigns about environmental issues on an international scale. Ameyo, the award-winning contact center solution from Drishti-Soft is th ... Tags:Greenpeace, Ameyo, contact center, Communications Technology
Drishti Announces Out-of-box Integration Of Ameyo With Db 2 By: Drishti Soft | - Drishti-Soft announces support and tight integration between Ameyo - the all-in-one call center solution and IBM DB2 9 - a market-leading database solution. This interoperability offers a professional package to the customers wherein they get a high performing affordable solution. The integration between the two complementary products - Ameyo & DB2; allows contact centers to take advantage of best-in-class functionality offered by both suppliers. The customers can opt for a certified IBM databa ... Tags:Drishti, Ameyo, IBM, database Solution, Communications technology
Satellite Tv - The Rich History Of Satellite Tv And Why You Should Have It In Your Home By: Carol Bell | - For people who are looking for a different type of viewing experience than terrestrial or cable offer, they should try getting television service through communications satellites. Satellite TV is a type of service which gives you a greater array of channels and services, and this means that there are several channels that you must have a subscription to, as well.
Dallas Dsl Providers - Link To The Internet By: Mike Rogers.. | - In the northern part of Texas, the third largest city of the state lies in the name of Dallas. It is a city believed to be a rising urban metropolis and is currently developing the economic status of the state. Also, it strives to develop advancements in the field of technology, business and commerce. Because of that, getting connected to the internet with a Dallas DSL provider is considered significant.
Drishti Powers Rural Voice Bpo Initiative For Rural Shores By: Drishti Soft | - Drishti-Soft Solutions becomes technology partners to Rural Shores, Bangalore. The latter is a Rural BPO firm that aims to promote rural-shoring of BPO operations by setting up business process outsourcing units and business centers across smaller towns and villages in India. Drishti"s multi-award winning customer interaction management suite - Ameyo becomes the preferred technology by Rural Shores for building voice capability into their highly successful BPO operations.
Gps Security And Privacy: Is It A Threat? By: Brad Seabourne. | - As you may well be aware, there are many important benefits to consider when using the Global Positioning Satellite System (GPS). It is invaluable when trying to navigate in unfamiliar areas, but some people think it is an invasion of privacy. Security and privacy have been openly debated, and most adults believe that it is more beneficial than detrimental.
Drishti Powers Customer Care Center For Dial-an-auto Initiative By: Drishti Soft | - Drishti-Soft - a leading solution provider of communication applications becomes the technology provider for a unique business idea - Dial-an-Auto. Managed from a centralized control room, this auto-rickshaw service called Fata-Fat Auto Cabs is an initiative of Dhanda Autoneeds, Ludhiana. The idea behind this service is to provide a quick and hassle-free auto service to the commuters. Drishti's award-winning contact center solution - Ameyo becomes the technology behind the customer care center f ... Tags:Drishti, Customer care Center, Communications Technology
Ameyo Powers Critical International Inbound Processes For Mindeye Inc Bpo By: Drishti Soft | - Drishti-Soft Solutions becomes technology partners to MindEye Inc. The BPO was earlier operating on an open source product that was hardly reliable for their critical customer support processes. Ameyo IPCC gave them not just the reliability but a plethora of advanced capabilities that empowered MindEye to serve their customers better. In the process, Ameyo beat solutions from prime competitors for the flexibility and quality at a budget cost where most leading solutions fails especially for mid ... Tags:Ameyo, Communications Technology, MindEye, BPO, Inbound Processes
Drishti Launches Ameyo Pace - The Successor To Predictive Dialing By: Drishti Soft | - Ameyo PACE, Pro Active Connect Enhancer, is the latest innovation from Drishti Labs. It is a software module that works in conjunction with the Predictive Dialer and helps businesses to enhance the end results by adding intelligence to the overall process of outbound dialing. With PACE, the campaign manager can configure a smarter contact strategy based on various advanced parameters including customer segment and interaction history.
Drishti Offers Custom Contact Center Solutions For Tier Ii And Iii Regions By: Drishti Soft | - The Indian BPO industry is slated to rise to a whopping 220-280 Billion USD by the year 2012. This would generate approximately 2 million direct jobs. This vast opportunity can be capitalized only if the Indian contact center industry penetrates deeper and reaches Tier II and Tier III segment. Moreover, there is a greater need of development in these regions. Penetration of technology would help develop the ecosystem required for the BPO industry to flourish. Drishti introduces special product p ... Tags:Ameyo, contact center solutions, Kladeo, Communications Technology
Drishti"€™s Ameyo Communication Suite Integrates With Sugarcrm By: Drishti Soft | - Drishti-Soft Solutions' award-winning Contact center software Ameyo integrates with SugarCRM. The communication suite includes default CRM that fulfilled the requirements of basic customer information and call back management functionality. However, complex information flows were a challenge that required a more advanced application.
As the needs and complexity of customer interaction and management in any business increased, automation became necessary. Data management became compl ... Tags:Drishti, Ameyo, Communications Technology
Wireless Communications Technology By: Daniel Stouffer | - The term wireless communications technology acts as a bracket for a range of different types of communication. To be more specific, the technology comprises of a method of communication where electromagnetic waves or radio frequencies carry a signal through a part or the entire portion of a particular pathway.
A variety of different types of wireless communication exist:
1. Specialized mobile radio and land mobile radio, as used in certain industrial situations and by p ... Tags:Wireless Communications Technology
Drishti And Microtel Join Hands, Acquire Their First Customer In Malaysia By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of Contact Center Solutions and Enterprise Communications Applications, has recently announced a strategic partnership with Microtel Technology, a leading provider of telephony solutions & wireless communications in Malaysia.
This partnership brings together two innovative companies to cater to the ever-growing requirements of Call Centers in Malaysia. The two tech-savvy entities have already kick started their partnership with the acquis ... Tags:Drishti, Microtel, Communications Technology
BigTree aims at providing advanced voice based customer interaction service through its portal www.bookmyshow.com. The Company is involved in software sales and support, ticketing services, box office tracking and analysis. It was imperative for BigTree to lower their transaction costs, operational costs and human dependency to pass ... Tags:Drishti, Big Tree, IVR, Communications Technology
Drishti Recognized By Established Entities Like Deloitte And Red Herring By: Shashank Shalabh | - Drishti-Soft Solutions, a leading provider of Communications Solutions, is amongst the 500 fastest-growing technology companies in APAC, according to the Deloitte Technology Fast 500 ranking and CEO survey, 2008. In yet another development, Drishti was also named a Red Herring Finalist.
The Deloitte Technology Fast 500 Asia Pacific Ranking lists the 500 public and private technology, media and telecommunications companies based in Asia Pacific that have achieved the fastest rate ... Tags:Drishti, Deloitte, Red Herring, Communications Technology
Directv Satellite Tv Is Taking More Cable Customers Away Everyday By: martha j coleman | - When it comes to getting new customers to sign up for their service, cable service used to have very little competition. However, those days are over as Satellite TV providers gain more popularity and satisfaction from current and new subscribers with each passing day. Companies like DirecTV lead the way in luring customers away from cable companies. There was a time when cable had several advantages over satellite - the field has been leveled however by innovations in technology.
Satellite Tv From Directv Is Signing Up More Cable Customers Everyday By: martha j coleman | - Till very recently, Cable had little or no competition from anywhere and new customers all selected Cable. However, those days are over as Satellite TV providers gain more popularity and satisfaction from current and new subscribers with each passing day. Companies such as DirecTV are leading the way at taking customers away from the Cable companies. Cable once held several advantages over Satellite, but innovations in technology have leveled the field.
The Added Bonuses Of Satellite Directv By: martha j coleman | - Becoming the number one Satellite company in the world with more than 16 million customers was not an instant accomplishment for DirecTV. It required a lot of time spent listening to customer's desires and keeping in touch with the continuous innovation in satellite technology. They are ranked above all Cable TV providers in Customer Service, so obviously they have done a great job. By the end of the year it is estimated that the consumer base will increase by one million. I don't get how th ... Tags:Direct TV, DirecTV, satellite TV, communications, technology, entertainment, DirecTV Satellite TV Deals, DirectTV specials, television
Benefits Of Directv Service By: martha j coleman | - Since DirecTV is now the #1 Satellite Television Provider in the Unites States having a customer population of more than 16 million, it certainly did not happen over a short period of time. It took several years of listening to consumers needs and staying in tune with the constant changes in Satellite technology. DirecTV is ranked above all other cable and satellite companies in customer service. In addition, the expectations are that they will add on nearly one million more customers by ... Tags:Direct TV, DirecTV, satellite TV, communications, technology, entertainment, DirecTV Satellite TV Deals, DirectTV specials, television
Why Customers Continue To Select Directv By: martha j coleman | - DirecTV didn't become the top satellite provider and grow a customer base of 16 million in a day. It required a lot of time spent listening to customer's desires and keeping in touch with the continuous innovation in satellite technology. Their top spot in customer service among all Cable TV providers proves they are doing their job well By the end of the year it is estimated that the consumer base will increase by one million. So how does this happen? It is through the hard-to-resist deals ... Tags:Direct TV, DirecTV, satellite TV, communications, technology, entertainment, DirecTV Satellite TV Deals, DirectTV specials, television
Direct Tv Has The Best Television Service By: martha j coleman | - Becoming the number one Satellite company in the world with more than 16 million customers was not an instant accomplishment for DirecTV. It took a few years of analyzing customer feedback and being aware of the variations in the Satellite technology. Their top spot in customer service among all Cable TV providers proves they are doing their job well In addition, the expectations are that they will add on nearly one million more customers by the end of the year. I don't get how they did that ... Tags:Direct TV, DirecTV, satellite TV, communications, technology, entertainment, DirecTV Satellite TV Deals, DirectTV specials, television
The Reason People Keep Choosing Directtv By: martha j coleman | - Becoming the number one Satellite company in the world with more than 16 million customers was not an instant accomplishment for DirecTV. It required a lot of time spent listening to customer's desires and keeping in touch with the continuous innovation in satellite technology. As they are positioned above all Cable television providers in customer service, it is obvious that they have done a good job. In addition, the expectations are that they will add on nearly one million more customers b ... Tags:Direct TV, DirecTV, satellite TV, communications, technology, entertainment, DirecTV Satellite TV Deals, DirectTV specials, television
There is one thing that the cable companies of the countr are deeply afraid of. Consumers now know that Dish Network offers excellent entertainment packages at lower cost than competitors charge for inferior products. You have probably spent or are planning to spend a couple of thousand dollars on a High Definition television and surround sound audio. Above that cost, your area cable monopoly then has the audacit ... Tags:Dish tv, Dish Network, satellite tv, communications, technology, entertainment, Dishnet Satellite TV Deals, Dishnetwork, television
Tips To Using Gps Tracking Device Effectively By: Howard Clark | - The advancements of technology have produced the development of the GPS tracking system and GPS tracking device. GPS stands for Global Positioning System and points to technology that uses a system of satellites to 'communicate' with GPS receivers in order to pinpoint their specific locations on the earth. Popularly used for navigation, a GPS tracking device can easily be installed to a car, truck, boat or any other type of vehicle.
What Puts Directtv Ahead Of The Competition By: martha j coleman | - DirecTV, a provider of quality Satellite Television, first offered their services over thirteen years ago. They have grown from an initial customer base of 320 thousand to 16 million today, and they are still growing fast. When you see those numbers, you can easily understand why DirecTV has stayed the top satellite provider for many years. Cable Television providers are overtaken as far as customer satifaction is concerned. It has surpassed Cable TV consistently. When you take into conside ... Tags:Direct TV, DirecTV, satellite TV, communications, technology, entertainment, DirecTV Satellite TV Deals, DirectTV specials, television
Media Center Technology Gives You More Control By: Emily Sanderson | - There are a lot of different services and companies out there that can provide you with various types of TV services. We're all familiar with them. They provide TV over cables or over satellite signals, and many claim to be able to deliver TV over fiber optics (although that's really just another form of cable TV). These companies also offer lots of extras that can be added onto their services. These extras include things like digital video recorders and various kinds of Interactive TV servi ... Tags:Electronics, entertainment, communications, technology, digital cable tv
Cell Phones With Gps Tracking-enabled Technology By: Cecil Rushout. | - In recent years, an increased demand for improved 911 emergency calling capabilities has advanced cell phone GPS tracking technology. Reports have noted that this leap was actually inspired by the events of 9/11. The Federal Communications Commission (FCC) had then released orders afterward requiring all cell phone carriers to provide the ability to trace cell phone calls to a location within 100 meters or less.
Cell Phones With Gps Tracking-enabled Technology By: Cecil Rushout.. | - In recent years, an increased demand for improved 911 emergency calling capabilities has advanced cell phone GPS tracking technology. Reports have noted that this leap was actually inspired by the events of 9/11. The Federal Communications Commission (FCC) had then released orders afterward requiring all cell phone carriers to provide the ability to trace cell phone calls to a location within 100 meters or less.
Kill The Ileeches And Get Iphone Downloads Free By: Erik J. Michaels | - I'd be willing to bet that you've at least heard of the iPhone, Apple's new mobile phone with a host of fancy new features. Maybe if you're lucky, you may even have one. Well good for you, the iPhone is a sweet little piece of technology...but isn't there something missing? Aren't there supposed to be downloads for it? iTunes can supply them, but wouldn't you prefer something that didn't kill your bank account?
Bluetooth Gps And Pda Explained By: Rainer Cassell | - Traveling used to mean packing along detailed and illegible maps and compasses of questionable reliability. Given the number of times travelers had to stop and pull over to check a map, it's a wonder that we ever traveled at all! These days, modern travelers can easily find their way with a small hand held wonder called a GPS receiver.
