http://www.articlesnatch.com/rss2/Drishti Drishti Articles from ArticleSnatch.com Rss Follow Up Thu, 16 Feb 2012 22:01:42 -0500 Simply just put, reminiscence may be the psychological pastime of recalling facts that you have learned or seasoned. Aim and focus would be the skill to tune in your total awareness with a supplied circumstances, topic or object. It is critical to notice that memory and concentration and aim all get the job done hand in hand. To strengthen storage calls for that you simply initial improve concentration and emphasis. It can be crucial that you will be initially capable to concentrate and concentrate your awareness in order that you may effectively keep info as part of your human brain. Only soon after the knowledge is effectively stored can it be retrieved from memory space. Has this at any time transpired to you? Just moments in the past, you ended up launched to a couple of new people. You shook their palms and started out a dialog. Now you happen to be standing there, 50 percent spending awareness for the conversation, looking to don't forget their names. Or probably you've lost your keys for that fifth time this full week.brain training]]> zox]]> memory]]> speed reading]]> mental photography]]> attraction]]> mind power]]> program]]> success]]> http://www.articlesnatch.com/Article/Boost-Storage--Concentration-And-Focus-/3647966 Fri, 10 Feb 2012 15:38:34 -0500 http://www.articlesnatch.com/Article/Boost-Storage--Concentration-And-Focus-/3647966 Ameyo]]> BPO]]> Call Center Software]]> Communications Technology]]> http://www.articlesnatch.com/Article/Leading-International-Bpo-Expands-Operations-With-Ameyo/3630785 Mon, 06 Feb 2012 04:46:58 -0500 http://www.articlesnatch.com/Article/Leading-International-Bpo-Expands-Operations-With-Ameyo/3630785 Drishti-Soft, a leading provider of software solutions, and GPIT Bangladesh, the IT offshoot of Grameenphone, join hands to capture the emerging business opportunities in Bangladesh. With a presence in the region for more than three years and partnering with GPIT, Drishti is on a growth trajectory and creating a global business network. Sharing his views on the partnership developed, Mr. Mehedi Maruf (Head of Market Communication), GPIT, says, "The call center space of Bangladesh has provided an excellent opportunity for it to gain entry into the global market. In order to strategize long term growth as well as acquire competitive edge, the contact center industry needs software solutions that can cater to the dynamic needs of the country. For this, we decided to partner with Drishti, whose communication solution, Ameyo is perfectly suited for effective addressal of the IT requirements of Bangladesh." Elaborating on this, Sharat Chandra, VP-APAC, Drishti-Soft, says, "Drishti recognized the potential of the contact center industry of Bangladesh by understanding the technology needs of the market. Still under the nascent stage, the industrial goals are to enhance productivity, improve efficiency and remain flexible in their search for growth prospects.Drishti]]> Contact center solutions]]> Customer interactions]]> http://www.articlesnatch.com/Article/Drishti-Diversifies-Its-Market-Presence-In-Bangladesh-By-Partnering-With-Gpit/3608825 Mon, 30 Jan 2012 05:19:33 -0500 http://www.articlesnatch.com/Article/Drishti-Diversifies-Its-Market-Presence-In-Bangladesh-By-Partnering-With-Gpit/3608825 Assisted customer interactions take a new face with more power being given to the agents via Ameyo Agent-Assisted IVR API. The solution takes inspiration from processes like surveys or feedback collection where much of the agent-side conversation is repetitive in nature. With the help of this agent-assisted API, the system would be empowered with customizations in the form of pre-recorded voice prompts with multi-media operations to control their exact positioning in a live conversation. Ameyo Agent-Assisted IVR API is particularly beneficial for BPOs in Tier 2 or Tier 3 areas where skill upgrade of the agents is a major requirement to improve service quality levels. A separate set of agents armed with the right skill-set can pre-record IVR messages and the low-skilled agents can then pick-n-choose the prompts to be played while receiving a call. In cases when an agent fails to address to the customers', Ameyo Agent-Assisted IVR API empowers them to route the call to skilled agents.Ameyo]]> IVR]]> Customer Interactions]]> Communications Technology]]> http://www.articlesnatch.com/Article/Drishti-Launches-Ameyo-Agent-assisted-Ivr-Api/3544358 Mon, 09 Jan 2012 07:29:19 -0500 http://www.articlesnatch.com/Article/Drishti-Launches-Ameyo-Agent-assisted-Ivr-Api/3544358 Narsee Monjee College of Commerce and Economics, known as NM college by Mumbai's Youth has proudly announced its 13th year of Drishti - the biggest management festival of Mumbai. Drishti is going to be scheduled from January 29 to February 2. So if are you a multi facet Personality who believes in enjoying life to the core, then it"s a must for you to attend this event. Drishti's theme this year is "Sands of Arabia." At Drishti, an artificial Arabia is expected to be created where participants will get the feel of being and play in Arabia. An Arabian lounge, along with Arabian handicrafts and some cultural aspects of Arabia will be created. This is a one of a kind concept which the Drishti team is excited about! The event is a perfect assortment of: Management Media Sports Cultural Business @ Campus Live size event Each of the above aspect will keep its essence!!It's in the history of Drishti, that any of the last year's event is never repeated again. Under the chairperson for the year 2011-12 Bhavik Chinai, the team of Drishti is producing extraordinary achievements already, with a few weeks left for the event!Dristhi2012]]> College Event In Mumbai]]> College Event]]> ]]> http://www.articlesnatch.com/Article/Drishti-2011-12---Fun--Learning--And-Innovation-/3523122 Tue, 03 Jan 2012 06:03:21 -0500 http://www.articlesnatch.com/Article/Drishti-2011-12---Fun--Learning--And-Innovation-/3523122 Ameyo Communications Suite- A flagship offering of Drishti enables a well structured parking management system for MAWAQiF, a division of DoT, Abu Dhabi. MAWAQIF implemented Ameyo Communications Suite aimed to simplify parking problems, respond to every customer inquiry and gather their constructive feedback in an ongoing manner. With Ameyo as the technology base, a multi-lingual and multi-channel IVRS (Interactive Voice Response System) was deployed to automate MAWAQiF's overall processes for service inquiries, feedbacks, suggestions and complaints. Ali Moidu, Chief Operating Officer, Dubai Technologies (Channel Partner of Drishti-Soft) said - Ameyo brought in a structured query handling and feedback registration process. MAWAQiF's customers can now contact the authority in their preferred language and voice their queries. They can register complaints regarding parking services that are regularly tracked and kept a proper check on, thus ensuring customer satisfaction. Proper logging and tracking was put-in so as to reduce their turn-around-time to minimum." Prior to Ameyo, MAWAQiF was using legacy practices to manage their customer interaction process. Manual call handling, recording and reporting along with no tracking system resulted in low operational efficiency as well as dipping customer satisfaction levels.Ameyo]]> ACD]]> IVR]]> Communications Technology]]> http://www.articlesnatch.com/Article/Ameyo-Helps-Establish-An-Effective-Parking-Management-For-Mawaqif--Abu-Dhabi-/3454133 Wed, 14 Dec 2011 06:00:18 -0500 http://www.articlesnatch.com/Article/Ameyo-Helps-Establish-An-Effective-Parking-Management-For-Mawaqif--Abu-Dhabi-/3454133 Drishti-Soft- A leading CIM technology innovator and Africcs Pvt. Ltd., Zimbabwe's leading customer care consultancy, enter into a business alliance in order to capture the emerging contact center markets in the continent of Africa. This partnership will strengthen Drishti's local presence in Africa and ensure 24x7 support for new clients. Zimbabwe's contact centre industry enters a new dawn as the country is set to establish its credulity globally. Drishti-Soft has already proved its mettle by gaining currency in more than 15 countries across Africa. Their contact center solution-Ameyo Communications Suite has been recognized as the perfect fit to cater to the call center needs in Africa. Says, Ishdeep Singh, Head-BD (New Markets) at Drishti-Soft, "For the very first time, Zimbabwe hosted International Customer Service Week and the turnout was beyond expectation. Drishti along with Africcs was present at the event as we unveiled Ameyo to the audience. Zimbabwe is a storehouse of the emerging communications industry and representing Drishti on a platform of this kind was a proud moment." Elaborating on this, Cecilia Sewera, MD at Africcs says "Drishti-Soft was among the many international companies to grace the International Customer Service Week in Zimbabwe.Drishti]]> Africcs]]> Call Center Software]]> Ameyo]]> Communication]]> http://www.articlesnatch.com/Article/Drishti-And-Africcs-Partner-To-Present-Ameyo-To-The-Markets-Of-Zimbabwe/3425014 Tue, 06 Dec 2011 06:14:31 -0500 http://www.articlesnatch.com/Article/Drishti-And-Africcs-Partner-To-Present-Ameyo-To-The-Markets-Of-Zimbabwe/3425014 Bengal is a beautiful state where people from all caste and religions live in harmony. The majority of the population in the state of West Bengal is followers of Hinduism. Other religions like Islam, Sikhs and Christians also have their communities. Bengali Matrimony is a broad term that is associated with all the religious population living in the state. The functions, customs and matrimonial rituals differ for the various communities living in West Bengal. The Hindu community of Bengal traces their roots to the Indo-Aryan group. They form a large ethno-linguistic family with all the Hindu castes coming under this group. The people are mostly native to the state of Bengal. The language commonly spoken by them is Bengali, with variation in the way it is spoken in the various districts. There are many common rituals and customs of birth, death and marriage unite the Bengali Hindu community. They adhere to the Hindu traditions of Vaishnav and Shakti. The Bengali Matrimony customs and traditions for the Hindu castes of the state are more or less is same. There are many Hindu castes in Bengal and Mahisya is one of them.Jeevansathi]]> bengali matrimony]]> bengali matrimonial]]> bengali matrimonial profiles]]> bengali bride]]> bengali groom]]> indian wedding]]> indian marriage]]> beng]]> http://www.articlesnatch.com/Article/Bengali-Matrimony-Rituals-And-Customs-For-Mahishya-Community/3404193 Wed, 30 Nov 2011 07:11:51 -0500 http://www.articlesnatch.com/Article/Bengali-Matrimony-Rituals-And-Customs-For-Mahishya-Community/3404193 DNCIndia.com, India's first free online DNC scrubbing service has been awarded the eNorth East Award 2011 at the 2nd eNorth East Award Summit AND North East India Digital Festival. Held on 25th November 2011, in Nagaland, the event was organized by YouthNeT, North East Development Foundation and Department of Information Technology, Nagaland. Other leading names associated with the awards included HUGHES, IBM, WIPRO and Digital Empowerment Foundation. As per the event organizers, "In the category-'Governance AND Public Services delivery', we are pleased to announce 'DNCIndia.com', project as a 'Special Mention' for its innovation deployment of ICT tools especially Internet platform to deliver citizen customer services. This project is owned and implemented by Drishti-Soft Solutions Pvt. Ltd." Expressing his views, Sachin Bhatia, Co Founder, Drishti-Soft Solutions Pvt. Ltd, says "With years of experience in delivering world class solutions to a gamut of telemarketers and enterprises, we understand the challenges faced by the telemarketers due to the implementation of new TRAI regulations. DNCIndia.com is an initiative aimed at easing out the compliance needs and ensures adherence to the TRAI regulations.DNC]]> DND]]> Award]]> Telecom]]> http://www.articlesnatch.com/Article/Dncindia--a-Drishti-soft-Initiative-Wins-Enorth-East-Award-2011/3394690 Mon, 28 Nov 2011 07:08:17 -0500 http://www.articlesnatch.com/Article/Dncindia--a-Drishti-soft-Initiative-Wins-Enorth-East-Award-2011/3394690 Neeta Ambani]]> Nita Ambani]]> Neeta]]> Nita]]> http://www.articlesnatch.com/Article/Nita-Ambanis-Diverse-Public-Roles/3300920 Sun, 06 Nov 2011 07:01:28 -0500 http://www.articlesnatch.com/Article/Nita-Ambanis-Diverse-Public-Roles/3300920 Ameyo]]> Communications]]> IDLC]]> Call Management]]> http://www.articlesnatch.com/Article/Ameyo-Communication-Suite-Manages-Interactions-For-Largest-Financial-Services-Firm-In-Bangladesh/3286397 Thu, 03 Nov 2011 02:33:34 -0400 http://www.articlesnatch.com/Article/Ameyo-Communication-Suite-Manages-Interactions-For-Largest-Financial-Services-Firm-In-Bangladesh/3286397 Earlier today, Drishti-Soft the company behind the popular Ameyo version 2.0 announced the release of the upgraded Ameyo version 3.0. Packed with the more features than its predecessor. The new version also includes some new advancement such as user enhancements and an intuitive graphical interface. "These advancements are a long time coming." Said Bishal Lachhiramka CEO at Drishti-Soft. He continued by saying. "We didn't want to just upgrade our version by adding 1 or 2 features. We developed the upgrade by making sure that everyone could avail the rich and robust solution." In addition to the heightened user performance and intuitive graphical interface, new packages have been launched catering to every need and every market possible. "Customers are the driving force behind Drishti-Soft's innovation strategy. We have designed the new packages to reflect the specific demand of all of our customers, not only to the large contact centers. We have also provided solutions for the smaller contact centers and even enabling enterprises with the next level of automation all the while the solution is offered at an affordable value." Said Sachin Bhatia, VP at Business Development at Drishti-Soft. The Ameyo version 3.Ameyo]]> Automation]]> Contact Center Software]]> Communications]]> http://www.articlesnatch.com/Article/Drishti-soft-Launches-Ameyo-3-0---The-Next-level-Of-Automation/3203615 Wed, 19 Oct 2011 05:03:28 -0400 http://www.articlesnatch.com/Article/Drishti-soft-Launches-Ameyo-3-0---The-Next-level-Of-Automation/3203615 Ameyo Communication Suite becomes the technology of choice for Yesso Global Services. The premier BPO service provider was already using a leading outbound solution. However, the critical client processes on floor required operational flexibility from the existing dialer where it lagged. By switching to Ameyo, they could not just deliver better but also ease-out the hassles from IT management. The prompt and efficient direct support from Drishti was another incentive for Yesso. Talking about the experience, Mr. Yethish Kumar, Executive Director, Yesso BPO says - "We were using a well renowned European based dialer for our international dialing campaigns. The solution was working well but was rigid towards the dialer configurations our processes required. Also the third-party support system was a problem. We decided to switch and chose Ameyo. The solution was highly efficient and surprisingly easy-to-use. The UI's were very well-designed that simplified the IT management considerably. Drishti team was quite responsive and quick to resolve all tech support issues. We plan to increase our Ameyo-reliance further." In international dialing scenarios, the dialer performance is tested to the max. With business criticality involved, any call center cannot afford to risk system availability.Ameyo]]> BPO]]> Yesso]]> Communications Technology]]> http://www.articlesnatch.com/Article/Yesso-Bpo-Switches-To-Ameyo-For-Managing-Critical-Outbound-Process/3156016 Tue, 11 Oct 2011 02:53:59 -0400 http://www.articlesnatch.com/Article/Yesso-Bpo-Switches-To-Ameyo-For-Managing-Critical-Outbound-Process/3156016 DNCIndia.com a pioneer in DNC scrubbing solutions have launched the full version of DNC scrubbing services, Free for limited use, aimed at solving challenges for telemarketers in complying with TRAI regulations and scrubbing the calling lists daily. "This is an important step towards DNC/DND compliance with TRAI." says Sachin Bhatia, VP Business Development, of Drishti-Soft. The full version not only offers the same download features as the beta version, but also provides telemarketers with additional features like API, which completely automates the manual interventions involved, multiple scrubbing modes for single or multiple numbers, audit support, reliability and accuracy. Adding further, Bhatia says -"We realize that telemarketers have a tough time in complying with DNC numbers and our solution has been tested and proven to solve this problem where DNCIndia.com, is providing the basic solution at free of cost to telemarketers and more advanced features such as API, audit support and special alerts for outdated DNC files amongst others." The complete version of DNCIndia.DNC]]> DND]]> Scrubbing]]> Telemarketers]]> http://www.articlesnatch.com/Article/Dncindia-com-Launches-Full-Version--free-For-Limited-Use/3117613 Tue, 04 Oct 2011 03:06:15 -0400 http://www.articlesnatch.com/Article/Dncindia-com-Launches-Full-Version--free-For-Limited-Use/3117613 Neha Dhupia was born on 27th August, 1980, in Cochin Kerala. Her father is Commander Pradip Dhupia, who served in the Indian Navy. Her mother, Manpinder, is a housewife. She has a brother Hardeep who works for Jet Airways. Neha is fondly called Chotu by her Punjabi-speaking family. Neha studied in Naval Public School. Later she got transferred to Army Public School, Dhaula Kuan, New Delhi. She graduated in History from Jesus and Mary College, Delhi University. Neha Dhupia made her entry into the glamor world by debuting as a theatre actress in a play called Graffiti, staged in New Delhi. She bagged many modeling assignments after this. She also featured in a music video for an Indi-pop Band, Euphoria. In 1997, when Neha was 17 she acted in a short film JAB PYAR KIYA TO DARNA KYA (1997). At age of 19, she starred in a television serial Rajdhani (1999) produced By Bobby Bedi. It also starred Sakshi Tanwar and Randeep Hooda, among others. In 2002, Neha was crowned as Femina Miss India Universe Title. She represented India at the Miss Universe pageant, 2002, held in Puerto Rico. She finished among the top 10 contestants.neha dhupia biography]]> bollywood actress]]> actress]]> biography]]> neha dhupia]]> bollywood]]> http://www.articlesnatch.com/Article/Neha-Dhupia---Bollywood-Actress-And-Former-Femina-Miss-India/3076319 Mon, 26 Sep 2011 21:23:44 -0400 http://www.articlesnatch.com/Article/Neha-Dhupia---Bollywood-Actress-And-Former-Femina-Miss-India/3076319 Drishti's award-winning call center software, Ameyo, powers high-demanding international outbound operations for a Call Center in Bangladesh. The BPO is a division of well-respected Runner Group of Companies and offers international telemarketing services to countries like Australia and Canada. Ameyo provided a robust outbound technology that completely automated the dialing processes and delivered high productivity even in multiple shift scenarios. The technical team at The Runner Group was looking for a robust platform upon which they could build their infrastructure. For this, Drishti's team conducted on-site demos in order to present the key features and benefits of Ameyo. With strict evaluation criteria and competition from other leading vendors, Ameyo emerged as a solution of choice for the international BPO. Talking about the experience, Mr. Dipak Chaki, AM, Runner System Technology (RST) says - "Our process SLAs were very stringent and we needed a technology that could help us match them. Ameyo proved to be absolutely reliable. The user interfaces make Ameyo very easy to operate. Also it gives us remote web-based access to the system that further simplifies work operations for us. The add-ons definitely include quick after sales support which is a rarity for other solutions.Ameyo]]> BPO]]> Call Center Software]]> Communications Technology]]> http://www.articlesnatch.com/Article/Bangladesh-based-Business-Group-Chooses-Ameyo-For-International-Bpo-Processes/3035644 Tue, 20 Sep 2011 02:02:50 -0400 http://www.articlesnatch.com/Article/Bangladesh-based-Business-Group-Chooses-Ameyo-For-International-Bpo-Processes/3035644 Mukesh Ambani]]> Reliance]]> Reliance Industries]]> RIL]]> Nita Ambani]]> http://www.articlesnatch.com/Article/Mukesh-And-Nita-Ambani--The-Face-Of-Corporate-Philanthropy/3009481 Thu, 15 Sep 2011 03:02:11 -0400 http://www.articlesnatch.com/Article/Mukesh-And-Nita-Ambani--The-Face-Of-Corporate-Philanthropy/3009481 Drishti, a leading communication solutions vendor bags the prestigious TMC Labs Innovation Award 2011. The award organized by TMC, a global media company is presented by Customer Interaction Solutions magazine. Drishti won the award for its Ameyo Communication Suite - the contact center software powering millions of customer interactions across the globe. The TMC Labs Innovation Awards are presented to product innovations in the ICT (Information Communication Technology) domain. Uniqueness of features, significance of their contribution to the industry and commercial viability become the deciding factors for short listing of the winning products. In the words of Rich Tehrani, CEO, TMC - "New companies, new products and new services in the CRM and call center industry are being created all the time. The TMC Labs Innovation Award distinguishes the companies that make significant contributions in the advancement of the CRM and contact/call center industry." "Drishti is pleased and honored that Ameyo Contact Center Suite has been recognized by TMC Labs Innovation Award 2011." said Sachin Bhatia, Co-founder, Drishti-Soft Solutions. "The Contact Center solutions market followed a fixed line approach which clearly ignored the challenges faced by emerging markets.Drishti]]> Contact Center Software]]> Ameyo]]> TMC]]> http://www.articlesnatch.com/Article/Drishti-s-Contact-Center-Software-Ameyo-Wins-Tmc-Labs-Innovation-Award-2011/2997833 Tue, 13 Sep 2011 07:12:06 -0400 http://www.articlesnatch.com/Article/Drishti-s-Contact-Center-Software-Ameyo-Wins-Tmc-Labs-Innovation-Award-2011/2997833 Leading contact center solution - Ameyo becomes the technology behind well-managed technical support unit of Wondersoft. Using Ameyo's unique customer service management tools, diverse product support units of the company were unified under a single Tech support umbrella. Providing remote routing services, Ameyo lifted the restriction of walled office for the support engineers. The Chennai-based software product company was able to prioritize customer calls and connect their best available agents for better query resolution. Talking about the results delivered, Mr. C. Sabhari Shankar, CEO, Wondersoft Pte Ltd. - "Using Ameyo for our support desk operations was a whole new experience. From scattered processes, we transformed to structured, classified and effective customer management. Ameyo's quality monitoring and reports also gave us a granular view and analysis of day-to-day operations. The solution helped us deliver better customer satisfaction." The software applications vendor was able to provide more effective troubleshooting services to their customers with the help of a robust technology solution powering their operations. They could prioritize the AMC subscribers and also connect specific product support queries to their on-field engineers. Besides structuring and automating the processes, Ameyo also provided for real-time view of the operations.Ameyo]]> Call Center Software]]> Wondersoft]]> Drishti]]> http://www.articlesnatch.com/Article/Ameyo-Call-Center-Software-Enables-More-Efficient-Technical-Support-Operations-For-Wondersoft/2916951 Tue, 30 Aug 2011 04:39:28 -0400 http://www.articlesnatch.com/Article/Ameyo-Call-Center-Software-Enables-More-Efficient-Technical-Support-Operations-For-Wondersoft/2916951 Ameyo - the award-winning communication suite from Drishti becomes the technology behind the very first phone-based directory services in Nigeria - vConnect. The company was looking at advanced automation for complete customer interaction management. Ameyo not just helped them consolidate their customer care processes but also helped them create new business opportunities. Transcending from the existing disparate business applications to a more homogenous contact center technology, vConnect achieved unprecedented business expansion and efficiency. Talking about Ameyo, Mr. Shankar Gajula, Head of Telecom AND IT - vConnect says - "I worked with several telecom solutions providers and found Ameyo as one of the most competitive and comprehensive solutions in market. Their solution is truly reliable and helped us in rigid international call center environment." Adding further, Mr. Gajula states - "Their manual AND auto dialing process, easy agent interface, detailed reporting and in-built voice recording are few impressive features. With current daily call traffic of 5,000+; we are very confident on the solution capability and scalability factor." For services like vConnect, prompt and reliable service can mean all the difference. The popularity gained by vConnect info line can be credited to value add by Ameyo.Call Center Software]]> Ameyo]]> vConnect]]> Communications]]> http://www.articlesnatch.com/Article/Ameyo-Call-Center-Software-Powers-The-First-Directory-Services-Helpline-Of-Nigeria/2879276 Tue, 23 Aug 2011 04:41:23 -0400 http://www.articlesnatch.com/Article/Ameyo-Call-Center-Software-Powers-The-First-Directory-Services-Helpline-Of-Nigeria/2879276