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    • The Impact Of Global Changes On India's Bpo Industry - Kazim Ali Khan Ma Foi
      By: Kazim Ali Khan | Oct 3rd 2009 - http://blog.nasscom.in/nasscomnewsline/2009/06/the-impact-of-global-change-on-india%E2%80%99s-bpo-industry/

      I read a book a few months ago called Ã"'ËœThe rule of three', by Jagdish Seth and Rajendra Sisodia that examined patterns of market evolution in the context of radical disruption that can occur when technology, regulation or a new entry in the marketplace succeeds in altering the rules. In a nutshell, it described the phenomena where three companies evolving over time domin ...
      Tags: BPO, IT-BPO, outsourcing, Kazim Ma Foi, hiring BPO, ITeS

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