The article you were looking is not available for one of the reasons below:
This article has been declined for editorial reasons, the author has been notified and we are awaiting their edits.
This article has been modified and is awaiting editorial response
This article has been removed from our database as it contains inappropriate content.
Below you will find more articles that we hope you find relevant
Making Crm Work By: Richard D S Hill | Mar 9th 2006 - Customer Relationship Management (CRM) is a business philosophy, not just a technology - understanding your customers' needs enables you to build better relationships and increase sales. Using the philosophy of CRM helps "to get and to keep more customers who stay with you longer".
Although a sound customer relationship management strategy has to come first, it can be effectively supported by CRM software.
