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Interesting that an American Express Web site was the subject of a Search Engine Watch Experts site clinic last month.

The current edition of AMEX’s ‘A Practical Guide for Business Growth’ cautions its readers against seeking professional search engine optimization help for their websites, advising them not to “waste money on so-called Search Engine Optimization (SEO) specialists”

Seems they took their own advice - to their detriment. When you search credit cards AMEX is not in the page one organic listings.

In the site clinic SEW Expert Mark Jackson points out that although they have decent title tags the content is in Flash so it does not support the tags.

“American Express could do a lot better with their SEO efforts,” said Mark. “Too bad (according to their public affairs contact) they believe SEO is a matter of “opinion.”

At the PRSA “State of the State of PR” event held in January, search was singled out as the one area that PR people really don’t understand. That would certainly seem to be the case here.

PRSA is making an effort to educate theri members - they hold regular teleseminars about how to use SEO for PR. So does Bulldog Reporter’s PR University.

Apart from the obvious business benefits of being found on page one in the organic listings, the PR and brand value of the text in those listings is definitely a communication function.

Perhaps AMEX feels SEO is not important. After all, when you search American Express you’re not liikely to find competitors. But they do seem to think that page one on a search engine is a good place to be - they have the top sponsored ad when you search credti card. But their site does not show up on page one in the organic listings.

I wonder how much those ads are costing them? I’ll bet it’s less than the cost of a good SEO expert! And I wonder how they’d feel if they looked at the eye track study on how people view a search page and where they click.

The biggest Search Engine Strategies conference of the year will be held the week of March 17 in New York City. Whether this will be your first SES New York, or the fifth one in a row that you’ve attended since 2004, you might appreciate some free advice on schedule optimization.

One look at the conference at a glance will tell you why. There are more than 70 workshops, keynotes, panels and sessions over the four-day Search Engine Strategies conference. And, on the fifth day, there are an additional six SEM training classes following SES New York.

Since there are five concurrent tracks during the four-day Search Engine Strategies conference and three concurrent workshops during the fifth day of SEM training, no one can attend everything. This is not daunting to the first-time attendee. It is also a challenge to someone like me, who attended SES New York in 2004, 2005, 2006 and 2007. I’m looking at last year’s conference handbook and this year’s conference at a glance and more than 70% of the sessions are new!

Now, Danny Sullivan programmed last year’s show and Kevin Ryan organized this year’s agenda. But, that’s only one of the factors driving the dramatic changes in the content at the event.

On the last day of last year’s Search Engine Strategies conference in New York City, Google announced its $3.1 billion acquisition of DoubleClick, which is still pending. A couple of weeks later, Yahoo! acquired the remaining 80% of Right Media for $680 million. Then, last May, Microsoft acquired aQuantive for $6 billion. Last July, Microsoft acquired AdECN for an undisclosed amount of money and in September, Yahoo! acquired BlueLithium for $300 million in cash. Then, on Feb. 1 of this year, Microsoft proposed to acquire Yahoo! for $44.6 billion.

That’s a lot of M&A news for the industry to digest – and our search engine marketing definition needs to be rewritten this year.

And our search engine optimization definition needs to be totally rewritten, too.

About a month after last year’s SES New York, Google announced its critical first steps toward a universal search model that offers users a more integrated and comprehensive way to search for and view information online. It was the biggest thing to hit the search engine marketing industry since Google’s Florida Update in November 2003.

In June 2007, Ask3D was launched. In September 2007, Microsoft launched its biggest update to Live Search since its debut in January 2005. And in October 2007, “an all new Yahoo! Search experience” was launched.

Meanwhile, comScore reports that YouTube, Google Image Search, Google Maps and Google News are approaching 1.6 billion searches a month, which is more than Live Search. In other words, Google (6.2 billion searches a month) is the #1 search engine, Yahoo! (2.4 billion) is #2, YouTube and all other Google “expanded” search sites (1.6 billion) would be #3, and Microsoft’s Live Search (1 billion) is #4.

So, is it any wonder that even SES alumni are heading back to New York?

So, to help industry veterans as well as search newbies, I’ve put together the optimized schedule below for the Search Engine Strategies conference that starts on Saint Patrick’s Day in the Big Apple.

Now, when you get to SES New York, you’ll make adjustments on the fly. As Bob Shirilla of Keepsakes Etc. told me at SES Chicago back in December, “I had a detailed game plan when I came to SES, but I’m calling a lot of audibles.”

Nevertheless, schedule optimization will help you get the return on marketing investment that you’re looking for. Here are the workshops, keynotes, panels and sessions that I’d recommend:

Day 1 - Monday, March 17, 2008

9:30-10:45am
Creating Compelling Ads
Organic Listings Forum

11:15am-12:30pm
Analytics: Data Into Action
Igniting Viral Campaigns

2:00-3:15pm
Web Analytics: Measuring Success
Auditing Paid Listings and Click Fraud Issues

3:45-5:00pm
Orion Panel: Getting Vertical Search Right

Day 2 - Tuesday, March 18, 2008

9:00-10:00am
Conference Welcome and Opening Keynote
Nick Carr, author of The Big Switch: Rewiring the World, from Edison to Google

Nick Carr, SES New York 2008, The Big Switch

11:00am-12:15pm
Introduction to Search Engine Marketing
Ads in a Quality Score World

1:30-2:45pm
Orion Panel: Universal Search

3:15-4:30pm (Sponsored Sessions)
Hitwise: Know about Your Competitors’ Paid and Organic Traffic
Google: What’s new with Google Analytics and Website Optimizer?

4:45-6:00pm
Search Engine Friendly Design
Ad Copy & Landing Page Clinic

Day 3 - Wednesday, March 19, 2008

9:00-9:45am
Morning Keynote
Gordon McLeod: Search Has Changed Everything… And So Can You

10:15-11:30am
Link Building Basics
Ad Testing: Research & Findings

1:00-2:15pm
Search Advertising 101
Top Search Trends

2:30-3:30pm
Afternoon Keynote
Jason Calacanis, Founder & CEO of Mahalo.com, Inc.

4:00-5:15pm
The New Face of In-House Search
Social Media Research: Informing Search Strategies

5:30-6:45pm
The Business Case for SEO Content Development: Turning Words Into Action!
Ad Exchanges Are Changing Everything

Day 4 - Thursday, March 20, 2008

9:00-9:45am
Morning Keynote
Andrew Tomkins, Chief Scientist at Yahoo! Research

10:00-11:00am
Usability & SEO: 2 Wins For The Price of 1
Podcast & Audio Search Optimization

11:15am-12:15pm
Beyond Linkbait: Getting Authoritative Online Mentions
Images & Search Engines

12:45-1:45pm
Meet the Crawlers
Video Search Optimization

But wait! There’s more!

On Friday, March 21, there are six half-day SEM training classes, which can be taken in addition to the SES New York conference or independently – at an additional cost.

Again, look over the descriptions of each workshop to see which ones are for you. But, here are the SEM training classes that I’d recommend:

8:00am-12:00pm
Link and Reputation Workshop
Optimizing for Universal Search

1:00-5:00pm
Search & Analytics Workshop: Using Analytics to Increase Search Effectiveness
The 7 Step RSS/Content Syndication/SEO Strategy

If you register for the Search Engine Strategies conference by tomorrow, Friday, Feb. 29, you can save $150. Conference attendees get free access to Market Motive training and Bruce Clay tools. And, if you attend SES New York, you could win a Scion xB! A free drawing will take place on Wednesday, March 19, in the Expo Hall.

I should disclose that Search Engine Strategies is now a client, but I’ve been writing about SES since 2002, when the March event was still held in Boston.

The search engine marketing industry has been totally transformed since then. For example, the keynote speaker at my first Search Engine Strategies conference was from Terra Lycos.

Remember them?

That’s why both industry veterans as well as search newbies will be heading to SES New York in a couple of weeks. The newbies will want to learn everything they can. And the veterans need to relearn most of what was being taught just a few years ago.

Greg Jarboe of SEO-PR and Amanda Watlington of Searching for Profit at SES London 2008

The Public Relations Society of America’s Los Angeles chapter holds an event in January of each year where they have a panel of the top PR experts look at what the state of PR is and where it is headed for the next year. All five panelists mentioned social media and how it has changed the practice of PR this year.

Search, however, is not part of the PR lexicon yet. In answer to a question from the floor Joe Kessler of SS & K said that search is an area every PR person should understand and use, but it is a gaping hole in the PR toolset.

When Greg Jarboe saw the importance of search for PR and started to optiimize press releases four or five years ago he called his agency SEO-PR. But it was not the PR industry that adopted the practice, it was SEO agencies. So we had the odd situation of non-PR folk writing press releases.

And here we are in 2008 and one of the top agency CEOs says search is something of value and should be an integral part of all PR campaigns.

What makes search so important to PR?

* Studies have shown conclusively that page one positioning in the search engines affects your brand value. In many cases the SERP is the first contact someone has with your company. How you appear on that page influences their perception of your business.
* If a searcher persistently sees your business on page one for the key phrases they’re searching it leads them to believe you are a major player in this field
* User-generated content has given the power of voice to consumers. Peer reviews and comments are the number one influencer prior to action or purchase today. Blogs and comments are showing up in search results pages.
* If there is negative content on the page it can damage your reputation.
* Journalists are using search engines to find information when they research a story. Being highly visible in the search engines could increase your media coverage.

These are all very traditional PR areas of expertise. And search is influencing every one of them. It is tool PR professionals have to master.

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