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Many SEO agencies are running out of ways to draw in large clients, especially when so many offer little to no value over the next agency. This dilemma has given birth to new “special services,” which can set an agency apart. In today’s Enterprise Search Marketing column, “Some New SEO Services Not So “Special”,” Aaron Shear warns enterprise clients to beware, as there are some unscrupulous agencies using these in ways that can sometimes be a threat to your rankings.

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Microsoft must have been putting on a good poker face a week ago when it said they weren’t looking at any internet-based acquisitions in the wake of failed talks with Yahoo. Venture Beat is now reporting that Microsoft is poised to acquire semantic search company Powerset in the neighborhood of $100 million.

Meanwhile, Carl Icahn is still living his proxy dreams. He’s calling on Microsoft to not make an alternative deal with Yahoo unless a $33 per share guarantee is in place, according to Reuters.

The question is: Which of Microsoft’s bluffs should we call? The one where they said they weren’t interested in acquisitions? Or the one where they’re buying Powerset (to once again put pressure on Yahoo)?

Call bluffs in the comments!

The value of any SEO effort lies in the keywords you choose. It’s really that simple — you can’t overestimate the importance of strong keyword research. In today’s Search Marketing Crossfire column, “SEO Basics: Effective Iterative Keyword Research in 2008,” Chris Boggs and Frank Watson share some methods for performing keyword research.

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Search engine marketers in the US tend to look West when trying to spot new SEM trends. As Frederick Jackson Turner first observed back in 1893, the frontier has always had a significant influence on American perceptions.

But, if you stare into the sunset too long, you might not see the other “new frontier” North of the Canada-United States border that’s also shaping search engine marketing trends. While Search Engine Strategies Toronto ended last week, I’m still sorting through some of the new SEM trends that I spotted by looking in a different direction.

One of the more intriguing trends that I noticed was this one: More than 80 employees of the Yellow Pages Group (YPG), Canada’s largest directory publisher, attended SES Toronto. YPG also owns and manages Canada’s most visited online directories, YellowPages.ca and Canada411.ca, so the company is no stranger to local search or Search Engine Strategies Toronto.

Now, I’ve often encouraged SES alumni as well as first time attendees of Search Engine Strategies to “bring a couple of colleagues along with you” to an upcoming SEM conference. And I’ve seen companies send teams of more than a dozen people to other SES conferences. But, I’ve never seen a group quite as large as the one I saw at SES Toronto last week.

So, I tracked down one of the key players behind this new trend. His name is Darby Sieben and he’s the Director of Online Services at the Yellow Pages Group. You can watch my interview with Darby on the SES Conference Expo channel on YouTube.

Yellow Pages’ Darby Sieben at SES Toronto 2008

Or you can read my interview with Darby Sieben of the Yellow Pages Group below. He has some very interesting insights into small and medium-sized enterprises (SMEs).

Q: The Yellow Pages directory story started 100 years ago by connecting Canadian buyers with sellers. YellowPages.ca went online in 1995. Has the Internet dramatically changed the way people approach the shopping experience?

A: Yes and No. By this I mean, the need of connecting buyers and sellers has not changed and never will. The way in which they go about doing it has changed and will continue to evolve and the Internet is only one way. Consumers are more complex today and depending on the need and particular circumstances will connect using a combination of ways including print, internet, voice, mobile, etc. The key piece of advice to a SME in this evolving world is to understand that this is about syndication of their information across multiple media platforms.

Q: According to comScore Media Metrix, the Yellow Pages Group reaches 41% of all online Canadians — and ranks #8 out of the top properties in Canada. In the United States, the SuperPages.com Network reaches about 16% of all online Americans and ranks about #21 out of the top properties in the United States. What’s going on in the Great White North?

A: The main difference between Canada and the US is the fact that the Yellow Pages brand in Canada is trademarked; we are the sole owners and users of the brand. In the US, the value and strength of the brand has been diluted as there is confusion. Second, I believe we are a very progressive directory player. We were the first to sign a deal to license data to Google, we work with all the major search players and we continue to push the envelope on technologies such as our 411 voice services, SMS, IM and our mobile platforms. Syndication of our advertiser’s information is very important. We believe in the anywhere, anytime and on any platform to get information.

Q: The content and keywords found in a print advertisement in the Yellow Pages Group and contained in a business profile on YellowPages.ca are fully searchable on the web and made available to your online partner network including Google, MSN and Yahoo! Isn’t that that a strange brew?

A: We don’t think so. If we examine a key barrier to search, that would be content. YP.ca and the search players are only as good as content that is digitized. The issue is that half of Canadian SME’s don’t have a website. We view print as the start of a very incredible journey for a SME because it contains very important pieces of content that consumers look for in the buying process. Those ads get digitized; keywords extracted, bucketized and distributed on YP.ca for our users as well as being pushed to search engines who index. It creates some incredible synergies and creates an ROI for our advertisers. To add one point here – a few years back we launched an initiative called the WebNumber. This is where we have mapped every phone number in our directory to a URL. For example – http://7804517857.yp.ca (this is the phone number for a Harley Davidson Dealership in Edmonton, Alberta). If you type that URL in – you land on their merchant page and can see their video and a host of rich content about that business. Many of our clients will register a domain name and simply point it to their page instead of investing in expensive design services.

Q: More than 80 people from the Yellow Pages Group attended Search Engine Strategies Toronto last week. Why did you bring everyone except the McKenzie brothers to the conference?

A: Well Bob and Doug are launching a cartoon version of their hit from SCTV to be aired this fall, so they were unavailable. On a serious note it is all about further learning’s and understanding. In 2007 we signed Canada’s first reseller agreement with Google and have bundled AdWords with our print and YellowPages.ca advertising. We also launched last year full customized search marketing solutions based on a budget spend and have been testing and continue to sell a guaranteed clicks product. To really become the CMO for small businesses you need to understand all sources of generating results for your customer.

Q: You mentioned that you are bundling Google with your print and YellowPages.ca advertising – isn’t Google considered a competitor?

A: We are definitely in a world of cooperative competition. You referenced ComScore earlier; here is a key fact that best explains the strategy. If we examine the unduplicated audience between Google Maps and our properties – what you realize is that there is a significant boost in audience reach. Both of us have around 31-32% reach and combined we reach over 50% - that is incredible for any SME who is looking to be placed in the path of consumers when they are making buying decisions. One thing I would like to add is that in terms of the purchase funnel – YellowPages.ca generates a very high ROI because by the time users come to us they tend to already know what they want to buy or are very close to a buying decision and need to do some comparisons. We tend to be further down the purchase funnel than search engines and the measurement for SME’s has to go beyond clicks to include phone calls and store visits. As we often say, nobody comes to YellowPages.ca to surf they come to buy and this remains a key focus for us.

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In my quest to learn more about optimizing blogs and web sites, I have noticed many recurring patterns.  One of them is the idea of buying links.  I have received lots of advertisements offering thousands of links for less than a hundred dollars.
On the surface, the idea seems to be a very good one.  You [...]

One inescapable reality of the SEM industry is that finding great employees is a challenge, even if one knows precisely where to look. Mainstream and niche job sites, specialized SEM job boards, trade organizations and word of mouth are common channels for recruiting. However with demand growing sometimes it’s necessary to get creative in recruitment efforts.

Whether seeking employees in-house or for an agency, as offline channels continue to fold into the ‘net at a dizzying pace, finding incredibly smart staffers to service growing task lists can be a problem in this competitive environment.

Here’s a 24 point list of of SEM/SEO recruitment channels and ideas, including classics and a few off-the-beaten-path sources with which aimClear and our partner agencies have had some luck. They’re not listed in any particular order of importance:

SEW Job Board
Free for SEM job seekers, employers pay between $375.00 and $4750.00 (multi-post packages). SearchEngineWatch is an important SEM industry player and parent of the ubiquitous SearchEngineStrategies conference series. There are many cross-over users who come from more traditional marketing industries and mainstream businesses.

Marketing Pilgrim Job Board
Free for SEM job Seekers, posting costs employers $57.00 for 30 days. Andy Beal’s audience is all about reputation management, natural search and his audience is comprised of well respected industry players and up-and-comers.

StuntDubl Job Board
Free for SEM Job Seekers, posting costs employers $30.00 for 30 days. Todd Malicoat is well known on the SES, SMX and major trade publication circuit. His blog is frequented by industry insiders and newbies alike.

SEMPO (Search Engine Marketing Professionals) Job Board
Free for SEM job seekers, posting reserved form members @ the $1000.00 annual level and above. SEMPO is as close as the SEM community gets to a consensus trade organization. They also offer training programs for SEM types.

Marketing Sherpa Job Board
Free for SEM job seekers, free for employers to post. MarketingSherpa is a case study research team surrounded by some of the industries brightest minds. Advertising to this community may serve your needs.

SEOMoz Job & Contract Position Listings
Free for SEM Job seekers, Join SEOmoz to build your company profile and post jobs. Rand Fishkin’s venerable SEOmoz is the gold standard for "street cred" and his recommendations mean a lot. Marketplace, an SEO services directory, is a very sweet resource.

Miami Ad School
This ad, design & and account planning school turns out cool copywriter-specialists focused on branding across multiple channels including interactive. Miami Ad School trains promising graduates of other design/marketing colleges, professionals in other fields (like lawyers and accountants) and helps designers build "books" (portfolios). With locations Miami, Minneapolis, San Francisco, Hamburg, Madrid and Sao Paulo the placement department emails job listings to all current and previous graduates around the world-at no charge to the employer.

OASEO
An "SEO Job Community," OASEO is free for SEM Job seekers, posting costs employers $99.00 for 30 days.

ProBlogger Job Board
Free for SEM Job seekers, posting costs employers $50.00 for 30 days. This site is especially strong for recruiting writers who are blog savvy and understand the game.

SEOBook Job Board
Free for job seekers, free for employers. Aaron Wall is one of SEOs pioneers and the blog remains tremendously popular. SEOBook attracts a large audience of SEM insiders and other potential employees crossing over from other industries.

SEM Jobs @ Monster.com
Interestingly enough, Google allows this hardwired search result to index. Everyone in the HR world knows about Monster. See site for pricing details.

Jobster hardwired SEO jobs search result. See site for pricing details

Harry Joiner – Marketing Headhunter
A dominant recruiter in multi-channel client side e-commerce space and a player in the SEM recruiting trades.

Cii Associates – SEO recruiter in Raleigh-Durham
A regionally focused SEM recruiting firm. The Raleigh-Durham IT market is hot and these folks are local.

Onward Search
Recruiting, staffing and temporary contract, temp-to-hire and direct-hire placements at search marketing agencies, & advertising firms. Check out VP Josh Gampel’s LinkedIn profile and meet a power player in the SEM recruitment field.

Most college graduates these days are plugged into the social Internet and can use basic office tools. Journalism majors seem to excel @ SEO and social media, accountant school grad’s are natural PPC wizards and don’t forget to check out he marketing club of your local university’s Facebook group.

English teachers are wired for keyword research and traditional media buyers (like the ones getting laid off from local network affiliates) can be terrific at account planning and media seller.

Find an Associate degree IT grad‘ who’s freakish about blogging and APIs and keep in mind that Paralegals make awesome SEOs. Here’s the best tip of all: Musicians make fabulous SEOs and link builders.

There’s tons of demand out there for SEM and SEO employees from office helper to executive. Hopefully these resources provide a good starting place for your company in growing your department or agency. Please feel free to join in and suggest any additional recruitment channels by commenting.

The SEMPO 2007 State of the Market Survey Results are in, and the data shows robust growth in the North American SEM industry year. Spending reached $12.2 billion in 2007, exceeding projections of $11.5 billion. In 2006, the spend came in at $9.4 billion. As a result, the projection for 2011 is now at $25.2 billion, up from the $18.6 billion projection set a year ago.

Now that marketers are getting the hang of traditional search, many are looking to new channels, including video and mobile. 43% of participants are interested in contextually targeted advertising attached to video search results, while 40% are interested in mobile search. But most respondents said pricing would need to be the same as or less than it is for traditional search advertising.

Pricing was also an issue in paid search. About three quarters of those surveyed could afford a price increase, but it would need to be an increase of 30% or less.

Other stats from the survey include:

• Marketers found more search dollars by grabbing from print magazine, website development, direct mail and other marketing budgets.
• Organic SEO’s popularity was up to 89% in 2007, from 80% in 2005 and 76% in 2006. Agency respondents offering organic SEO rose to 91% in 2007, up from 80% in 2005 and 87% in 2006.
• 4 out of 5 respondents would increase their budget in order to add behavioral targeting to their pay-per-click campaigns.
• 57% of online advertisers would spend an average of 11% more on demographic targeting, such as age and gender.

The numbers are on par with revenues posted by the search engines. Earlier this year, Google beat analysts estimates by posting strong Q1 2008 revenues, despite data indicating a slowdown in paid search growth. Yahoo and Microsoft also held steady financially despite declining search shares and the acquisition drama.

What do you think about this data? Are you looking to video and mobile? Let us know in the comments.

Semantic search engine, hakia, has announced the launch of Syndication Web Services. The new service will allow third parties to use hakia search on websites, mobile applications and document management systems. Site owners can offer hakia’s generic search, implement a custom search, or utilize a vertical search on their websites.

I spoke with hakia CEO Dr. Riza Berkan, and he says that the advantage with hakia’s web search is the focus on the quality instead of popularity when it comes to delivering search results. hakia targets precision and accuracy in the goal of providing relevant results on a searcher’s first attempt at a query.

Today’s announcement includes 7 different ways in which third parties can utilize hakia’s Syndication Web Services:

• Web Search – Brings search results from the World Wide Web
• News Search – Brings news articles for a given query
• Vertical Search – Brings search results from a vertical (for example, health) or from a particular database (such as PubMed.org)
• Summarizer – Provides a summary of a given text block or URL, ideal for content management systems
• Categorizer – Identifies categorical terms from a given text (URL or text block
• Characterizer –Identifies and expands descriptive phrases, keywords or tags. Ideal for SEM professionals and publishers
• TMR (Text Meaning Representation) – Provides text meaning representation of a given text block, suitable for core technology development

Have you checked out hakia? Would you be inclined to use their new Syndication Web Services? Give your thoughts in the comments.

Search Engine Strategies Toronto wrapped up yesterday. I’ll be analyzing some of the new trends that I spotted in Canada over the next couple of weeks. But I wanted to share the top stories and blog posts for SES Toronto Day 2 this morning, so you can get a sense of the highlights from the SEM conference.

Fredrick Marckini, the Founder of iProspect and Chief Global Search Officer of Isobar, gave the opening keynote. Mona Elesseily, the Director of Marketing Strategy of Page Zero Media, interviewed Marckini for the Search Engine Strategies Conference & Expo Channel on YouTube right after his keynote.

Fredrick Marckini of Isobar on Tracking Offline Conversions

Accordion Guy Joey deVilla provides a full set of notes from the keynote in a post entitled, “Fredrick Marckini’s Keynote at Search Engine Strategies 2008 Toronto.”

Bryan Eisenberg, the Co-Founder of Future Now Inc., gave the keynote presentation on Day 2 of SES Toronto. Mitch Joel, President of Twist Image, interviewed Eisenberg about the impact of the economy on search engine marketing.

Bryan Eisenberg on Site Metrics and Optimization

Jennifer Laycock of the Search Engine Guide Blog says, “If you only read one link from today’s Puppy’s Picks, you should check out Chris Winfield’s fantastically creative Twitter presentation from SES Toronto.” Winfield made his presentation at the “Twitter: Ultimate Time Waster or Great Tool?” session.

Rahaf Harfoush, aka The Foush, also weighs in on this session in a post entitled, “SES Toronto - Is Twitter A Time Waster?”

Chris Ragobeer of The Toronto Marketing and Technology Blog covered “SES Toronto 2008 Day 2 : Web 2.0 & Search Engines.”

Lisa Tarticchio of the aimClear Blog covered the “Introduction to Search Engine Marketing” session in a post entitled, “SES Toronto: Essential Return To Basics.”

Jim Crocker of the Boardroom Metrics CEO Blog “took a break from reality” to attend the Search Engine Strategies Conference in Toronto and reports his observations in a post entitled, “SES Toronto Day 2.”

Naoise of NVI’s Blog also provided some perspective on the conference in a post entitled, “SES Toronto - There’s something sticky going on here.”

Stephan Spencer shared some Social Media “Hacks” (at SES Toronto) in his presentation on the “Social Media Success” panel and commented on them in his Scatterings blog.

Meanwhile, south of the border, The Austin Business Journal reported that Austin-based Apogee will open an office in Toronto, Canada, in an article entitled, “Apogee Search sees big potential in Canadian office.”