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Workshops Offered by Direct Marketing Association and TopRank Online Marketing

TopRank Online Marketing and the Direct Marketing Association have just announced a partnership to develop and deliver a series of educational workshops on social media marketing entitled, “Social Media Smarts: Introduction to the Social Web, Tools and Tactics.”

With marketers facing tighter budgets in the coming months, social media marketing offers new opportunities for companies to engage customers, improve brand awareness and increase sales with budgets that are more recession friendly than many traditional marketing efforts.

Lee%20Odden%20and%20Greg%20Jarboe%20at%20SES%20San%20Jose%202008.jpg Leading the workshop will be Lee Odden, CEO of TopRank Marketing, who will introduce participants to the marketing opportunities with social media through best and worst practices examples. As you can see from the photo in this post, I’m much taller than Lee.

But, according to George Markham Director, Education Services at Direct Marketing Association, “Lee is a well rounded digital marketer uniquely qualified with over ten years experience as an internet marketing consultant and a background in corporate training.” Markham adds, “As a consultant working on the front lines of social media marketing for companies large and small, Lee brings first-hand knowledge and real-world examples to teach attendees how to develop a successful social media strategy.”

But I’m still taller.

The Social Media Smarts workshop will provide attendees with insight into blogging and blog marketing, social networks, microblogging, social news and bookmarking, video sharing, image and audio sharing, wikis and social media analytics.

Rounding out the workshop is a social media strategy exercise that will empower attendees to create their own social media strategy and develop a framework for building a business case within their organizations.

Lee is quoted in a press release as saying, “As a high demand digital marketing and PR agency, we’re seeing tremendous benefits from educating in-house marketing staff on the finer points of social media marketing.” He adds, “Offering both good and bad social media marketing examples along with strategy, tools, tactics and analytics can really empower companies to succeed.”

Now, I’ve served on panels with Lee. I know Lee. And that’s exactly the way Lee talks.

The first of the Social Media Smarts workshop series will be conducted in New York, December 4th and 5th, at the Microtek training facility in lower Manhattan. If you are in the nieghborhood, drop by and heckle Lee.

And remember: I’m taller. Actually, I was standing on my toes for this photo. Lee’s actually pretty tall, too.

New Yahoo! Home Page Includes Updated User Interface

The new Yahoo! front page went into testing a couple months ago. The redesign effort also coincides with the new user interface, YUI 3.

Here’s a peek:

newyahoopage1108.jpg

Nicholas Zakas of the Yahoo! User Interface team expanded on the UI efforts by explaining the goals for the framework of YUI 3:

  1. Eliminate global dependencies. We wanted each part of the page to operate separately from all of the others. Each part should have no knowledge of what else is on the page and therefore can’t depend on objects to be globally available. The 2.x library is based on the global YAHOO object, which we would have had to abstract away; the 3.x concept of YUI instances that could be individually manipulated worked perfectly to achieve this goal.
  2. Make it small, make it fast. The Front Page can’t afford to be slow, so we needed to have as little code as possible to get everything up and running. YUI 3 impressed us with its organization into small, atomic units that allowed us to specifically include parts of the library that we wanted while eliminating parts that were unnecessary. Further, one of the goals of YUI 3 was to optimize for runtime execution and make it faster than the 2.x version. Once again, YUI 3’s approach was directly in line with the Front Page’s goals.
  3. Create version independence. From the start, we didn’t want to have dependencies on specific versions of YUI components as this can lead to maintenance issues. What we really wanted was for each part of the page to be able to use whatever version of the components that they wanted. The sandboxing feature of YUI 3 opened up the possibility of having two (or more) YUI instances each loading different versions of various components while not interfering with each other.
  4. Allow code portability. Having worked at Yahoo! for a combined five years, Steve and I knew that anything we put on a Yahoo! property could be a candidate for porting to someplace else. We knew that this possibility meant the code had to stand on its own and not make assumptions about the environment in which it was placed. We thought about the most difficult environment possible: a locked-down browser environment where the JavaScript code has no direct access to the DOM. Since YUI 3 can abstract away the DOM through its Node interface, we had the entrypoint necessary to make this requirement a reality.
  5. Be forward compatible. The project to create a new Front Page is an incredibly long one and we wanted to be as forward-looking as possible. We knew that if we created the framework on YUI 2.x that we’d be hard pressed to get time to upgrade later on. By building on YUI 3 from the start, we eliminated the need for developing an upgrade path later on.

Ballmer Says No to Yahoo Acquisition, Maybe to Search Deal

Microsoft CEO Steve Ballmer has responded to Jerry Yang’s comments about being open to a Microsoft acquisition. Speaking to a group of developers in Sydney, he dismissed the option of an outright acquisition, but remained open to a search deal. Though, even that didn’t sound particularly promising:

We made an offer… We made another offer. It was clear that [Yahoo] doesn’t want to sell the business to us and we moved on. We tried at one point to do a partnership around search, not an acquisition. And that didn’t work either, and we moved on… and they moved on… We are not interested in going back and relooking at an acquisition. I don’t know why they would be either, frankly. They turned us down at $33 a share … I’m sure there are still opportunities for some kind of partnership around search.

Of course, all of this has been a game of poker from the start. So, whether Ballmer is truly saying no or simply just waiting to see if Yahoo’s stock drops so low that Microsoft becomes the JP Morgan (Yahoo being the Bear Stearns, of course) remains to be seen.

And why not wait for a merger of Yahoo and AOL and then scoop up 2 competitors for the price of 1 (and a reduced price at that!)?

Microsoft is smart to hold on to its stash of cash while the economy hangs out in the pooper. Sorry, Jerry, but you had your chance.

Google Terminates Yahoo Advertising Partnership

Yahoo announced that Google has decided to terminate its advertising partnership with Yahoo, “following indication from the Department of Justice that it would seek to block it, despite Yahoo!’s proposed revisions to address the DOJ’s concerns,” the Yahoo press release stated.

While I understand Google does not want to add another legal battle, does this mark a pull back on the part of Google from their previous aggressive acquisition and partnership agenda?

The press release went on to state:

While the implementation of the services agreement with Google would have enabled Yahoo! to accelerate its investments in its top business priorities through an infusion of additional operating cash flow, this deal was incremental to Yahoo!’s product roadmap and does not change Yahoo!’s commitment to innovation and growth in search. The fundamental building blocks of a stronger Yahoo! in both sponsored and algorithmic search were put in place independent of the agreement.

Hopefully this will not further impact Yahoo or Google’s stock prices. Yahoo had announced a possible partnership/merger with AOL earlier this week but the loss of the Google partnership may now jeopardize that as well.

Barron’s Eric Savitz reported this could lead to another Microsoft offer - though one lowered to $20 a share - which I doubt Yahoo would entertain.

FCC Passed “White Space” What Does It Mean

The FCC agreed to open the “white space” - the broadcast spectrum used by over the air television - to use by others apart from the regulated television stations, by a vote of 5-0 yesterday. This is a major accomplishment that companies such as Google, Microsoft, Dell and Hewlitt-Packard have been lobbying for over the past couple of years.

As Larry Page noted in the Official Google blog, “This is a clear victory for Internet users and anyone who wants good wireless communications.”

The WIA details:

“TV white spaces will increase accessibility to more reliable broadband networks, known as “mesh networks.” Mesh networks are self forming networks created by consumer electronics devices. Devices will simply find each other in the same way they find Wi-Fi hot spots today and broadband traffic can be routed through devices based on consumer preferences. For example, mesh networks will allow users wireless connectivity in the business environment. Easily accessible connectivity to office networks will generate efficiency in routine business processes-from printing documents remotely to transferring data to a client during a meeting.

Mesh networks also help to create connectivity in dead zones. These networks make it possible for the most common electronic devices to communicate with each other to resourcefully locate and establish a connection in nontraditional scenarios—like in a tunnel, or while riding the subway. “

The opportunities have been called “wifi on steroids” - as this spectrum would provide cheaper and more powerful wifi broadband access. There is a good video explaining the white space oportunities offered by the Wireless Innovation Alliance.

There have been promises of services being available within 90 days of it being opened up for use so we will have to wait and see what develops, but given the penetration is better and the service is wider - the use of this broadband methodology could dramatically increase internet access to many at a lower cost and using less power to do so.

Microsoft’s Bill Gates sees white space as helping WiFi “explode in terms of its usage, even out into some of these less dense areas where distance has been a big problem for Wi-Fi.”

Yahoo! Live to Go Dark

Yahoo! Live, a live streaming video product build on Brickhouse, will stop broadcasting December 3, 2008. In a statement on the Yahoo! Live blog, the Keith Thornhill said:

Our mission here on the Brickhouse team is to quickly develop product ideas that can add value to Yahoo! as a whole. To do this effectively we constantly evaluate our early-stage products and sometimes have to make the hard decision to move on, in order to continue exploring new territory and developing new products.

I, for one, will always hold dear a Yahoo! Live memory from this past summer. My family had (finally) just gotten a Nintendo Wii and my daughter and I live broadcasted our earliest Wii Sports matches.

On the other hand, I won’t miss the creepy people who had less than the best intentions with live streaming.

An Update on Last Week’s AdWords Updates

Last week, we reported that AdWords was making updates to Quality Score and Ad Rank. The update included how ad position affected click-through rates and factored into Quality Score. But many of us were not sure exactly what changed since ad position influence has been taken into account for awhile now.

Google is now clarifying that update. Here’s the word straight from the horse’s mouth:

We also wanted to emphasize that AdWords has always accounted for the influence of ad position on CTR and removed it from the Quality Score. This specific improvement updates this system to make it fresher and more accurate.

Also, the updates are now live.

Election Tools from Google, Yahoo, Microsoft, and AOL

I’m sure I don’t have to remind you that election day is next Tuesday. Whether you’re observing or you’re breaking out the campaign gear for some hardcore get out the vote effors this weekend, here are some tools to help you keep up with the news and your efforts:

Google Earth

You can download a KML file that lets you search results from past elections, since 1980. The data is broken down and can show you how different regions of the country voted - even by county. I used to work as a political consultant, and let me tell you - this kind of data is heavily relied on. It’s a bit of a late release for campaigns, who already have this data. But it’s great for political junkies.

Google News

Trying to remember what a candidate said on an issue? Just type their name into Google News. If Google has indexed a quote by that person, it will appear on top of the search results in the one box.

Google Mobile

Want to know your precinct location? The Google Mobile team has created a special tool just for that purpose. Go to m.google.com/elections on your mobile phone, type in your address and you’ll be directed to your precinct.

The tool did not point me to early voting locations, which in my state are not the same as Election Day precinct locations.

As cool as that is, always verify with your local elections office. Google even helps you do that. They have a box where you enter your state’s abbreviation, and it will pull up relevant links to voting information.

Yahoo Elections Hub and Political Dashboard

Yahoo makes the most of its successful portal platforms with its Elections Hub and Political Dashboard. The dashboard is a super slick map showing the latest poll results. Hopefully they update it with real time results on election night. I can totally see myself keeping the dashboard open while watching results come in on the tv.

Microsoft Live Search xRank

xRank, Live Search’s buzz tool, has a politician section. It’s no surprise that the Rep and Dem presidential and vice presidential candidates take the top 4 spots today. The rest of the top 20 is filled with senate and gubernatorial races, with Hillary Clinton and George Bush thrown in for good measure.

MSN Election Live Q&A

Q&A is Live Search’s answer product, and over at the MSN Election Guide, you can find the Election Live Q&A. It’s pretty straightforward. You can ask and answer questions about the election in real time.

AOL Elections Toolbar

AOL has a toolbar for IE and Firefox that can keep you up to date with election news. If you like to surf the net while watching TV - this could be an ideal toolbar for you come Tuesday night.

Well, hopefully that’s enough to keep you busy and up to date.

Got any tools to share? Leave your suggestions in the comments.

Related Reading:
Obama is Winning the Internet War
ChaCha Selected by Rock the Vote for Mobile Answers

Click Fraud Declines Slightly in Q2 2008

Click Forensics has released click fraud data for the third quarter of 2008. Overall, click fraud declined slightly. And by slightly, I mean barely noticeable.

  • The overall industry average click fraud rate was 16.0% for Q3 2008, down from 16.2% reported for both Q2 2008 and Q3 2007.
  • The average click fraud rate of PPC advertisements on search engine content networks was 27.1 percent, down from 27.6% in Q2 2008 and 28.1% in Q3 2007.
  • Traffic from botnets was responsible for 27.6% of all click fraud traffic in Q3 2008, up from 25.2% for Q2 2008.
  • In Q3 2008, the greatest percentage of click fraud originating from countries outside North America came from Russia (4.9%), France (4.8%) and the U.K. (3.5%).

Click Forensics president Tom Cuthbert had this to say about the data:

For the past two quarters the industry average click fraud rates seem to be hovering around the 16 percent level. Gains are being made by advertisers taking more action to proactively filter out fraud before it affects online campaigns. However, the growth in click fraud traffic from botnets continues to rise and it should be one of the top areas advertisers and the industry should monitor closely.

Related Reading:
Q1 2008 Click Fraud Down from Last Quarter, Up from Last Year
Lycos Partners with Click Forensics to Improve PPC Quality
Google, Yahoo Launch Click Fraud Resource Centers

G1 Officially Available Today, Should You Buy One?

The G1, a new mobile device from HTC available and featuring Google’s brand spankin’ new mobile platform Android, is now officially available at T-mobile.

But should you ditch your Blackberry, Palm, iPhone, etc to get one?

The G1 has a touch screen, similar to the iPhone, but it doesn’t have multitouch. It has a mobile application version of the Amazon mp3 store, which I love and use all the time for DRM-free music.

Unfortunately, you’ll need an adapter for that headphone jack to listen to all that music. Plus, you’ll have to purchase a memory card to store your music, and you can only do so up to 8GB.

The G1 does have a slider keypad, which I would love. I’ve had my iPhone for months, but typing on it is still a pain. Prior to that, I had the Samsung Glyde for a couple of weeks and loved the slider keypad. (It was just everything else that was a pain.)

So, should you or shouldn’t you? Here’s what the reviewers who have are saying:

Gizmodo

The G1 phone and the Android operating system are not finished products. There are only three working Google Apps here—Gmail, Maps and Calendar—while Google Docs, Google News, Google Reader, Google Shopping, Google Images, Google Video, Blogger and Picasa are nowhere to be found. What’s the deal?

We have high hopes for third-party coders to fill in gaps Google intentionally or unintentionally left in this OS. There’s already a video player, and we’re sure VLC will try and port some kind of version over. But your question is not whether the phone will be great down the line, it’s whether or not it’s good enough for you to buy it now.

The answer depends most on who you are. Despite all the UI quirks and bad design decisions, it’s still better than other smartphone OSes out there. It’s not perfect, but for people who like tinkering, its cons are outweighed by its pros such as Gmail and the Marketplace. Hopefully Android updates and more ports of Google apps will augment not just future phones but this one too. This isn’t something you’re going to give your mom for Christmas, but if you’re an adventuresome gadget guy with some money to spend ($179) on a totally new, pretty exciting venture, then why not?

CrunchGear

If you’ve been waiting for Android then I suggest you keep waiting. The overall OS seems to be held together by duct tape and needs a lot of work. Apple focuses on the minute details to enrich the overall experience for iPhone users and Android could learn a lesson or ten from it. The hardware design is dated and while the touch-screen and keyboard are great you can’t just forget about the wretched battery life, horrible GPS and the overall ergonomics of it. I wish the G1 were better in every respect because I don’t think the iPhone is that great, but I find myself wishing it were more like it. It’s the best alternative to the iPhone, but it’s just not there yet.

CNET

While we’re not in love with the design and would have liked some additional features, the real beauty of the T-Mobile G1 is the Google Android platform, as it has the potential to make smartphones more personal and powerful. That said, it’s not quite there yet, so for now, the G1 is best suited for early adopters and gadget hounds, rather than consumers and business users.

Engadget

When you put the G1 up against, say, a Sidekick LX, it seems like a no-brainer for T-Mobile customers looking for a powerful QWERTY device — especially at $20 less. You don’t need to be a cutting-edge mobile geek or a pundit to do that math. When facing off with platforms like the iPhone and Windows Mobile devices, it holds its own, but has a lot of ground to cover before it’s really making the competition sweat. Still, if you’re just excited to be a part of a platform that’s likely going to be around for a very, very long time, the G1’s a totally reasonable day-to-day device to make it happen, and we expect some pretty great things from this corner of the market down the road.

Walt Mossberg at All Things Digital

Overall, the G1 is a very good first effort, and a godsend for people who prefer physical keyboards or T-Mobile but want to be part of the new world of powerful pocket computers.

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