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Citysearch appears to be going for the jugular with its newly rebuilt site. While many sites add a little social here and a little mobile there, Citysearch is going for the three hottest trends all at once: Social, Local, Mobile.
“We rebuilt the Citysearch platform to give our users what they asked for — a new site that drills down to the hyper-local level with content for specific neighborhoods,” said Jay Herratti, CEO of Citysearch. “We also expanded our social and community tools by integrating Facebook Connect deeply into our site experience. Now users will be able to see their Facebook friends on Citysearch and share reviews and recommendations.”
This is a completely smart strategy as the economy gets tighter. Expect to see these trends grow even hotter despite the Wall Street-Capitol Hill drama.
I can see all sorts of possibilities. People are relocating or working in a different part of town. The ability to check out new local restaurants, entertainment venues, etc via their mobile and connect with people socially will be powerful.
Here’s what Citysearch is saying the new experience will be like:
– More local — Citysearch is expanding its local coverage from 140 local city guides to over 75,000 cities and neighborhoods nationwide. New geo- targeted search technology provides a truly local experience to users, allowing them to target businesses according to zip code. Citysearch also restores balance to local business coverage by providing content from three distinct voices: users, editors and merchants.
– More social — With Facebook Connect, users can log into Citysearch using their Facebook account, allowing them to discover new local businesses and share reviews with their friends online and providing a personal view of their neighborhood and favorite local spots. New social features also enable users to create profiles, more easily review businesses and infuse their opinions and unique local content into their social graph. Connectivity to more major social networks will follow in the coming months.
– More mobile — Mobile by Citysearch puts reviewing into the palm of the consumer’s hand. Key features include an interface tailored to each individual mobile device — optimizing content layout and keystrokes required to surface search results — on-the-go reviews, and mobile menus.
– More intuitive — The new interface offers a streamlined registration process, easy review writing interface, new search refinement and navigation tools. Other new features include a follow-along map with integrated content that moves as the user scrolls down the page, making it easier for users to see everything they need in one place.
What do you think of the update? Let us know in the comments.
Related Reading:
MapQuest Partners with Citysearch for Comprehensive Search Results
AOL to Distribute Citysearch Content, Ads
New market research has found that blog readers are strongly influenced by blog content when it comes to purchase decisions across a number of categories, and that blogs play a key role in ushering readers to the point of an actual purchase. BuzzLogic, a social media analysis company and ad network, sponsored the market research and JupiterResearch, a Forrester research company, conducted the survey of more than 2,000 online consumers in the US.
Their Harnessing the Power of Blogs survey also found that blog readership has grown 300% over the past four years. The results also suggest that consumers who read blogs more than once per month — or frequent blog readers — use blogs as the top online navigation tool to discover other blog content, ranking higher than general Web search or blog search.
The new market research will be the focus of a free webinar, “Consumers and the Influence of Blogs: What it Means for Your Marketing Mix,” which will be held on Thursday, November 20, 2008, at 2:00 p.m. EDT / 11:00 a.m. PDT. The free webinar will be moderated by Matt McGowan, vice president and publisher for Incisive Media’s digital marketing businesses, and will feature Barry Parr, Analyst at JupiterResearch, and Rob Crumpler, President and CEO of BuzzLogic.
Looking more closely at how blogs factor into consumer purchase decisions and the nature of blog influence on buying behavior, the survey found:
• Blogs influence purchases: 50% of blog readers say they find blogs useful for purchase information.
• Blogs sway more purchases among readers than social networks: More frequent blog readers say they trust relevant blog content for purchase decisions than content from social networking sites. Enid Burns of The ClickZ Network focused on this finding in her recent story about the survey, “Study: Blogs Influence Purchases More Than Social Sites.”
http://www.clickz.com/showPage.html?page=3631303
• Niche focus ups influence factor: For those who have found blog content useful for product decisions, 56% said blogs with a niche focus and topical expertise were key sources.
• Blogs go beyond tech: Outside of technology-related purchases, for which 31% of readers say blogs are useful, other key categories include: media and entertainment (15%); games/toys and/or sporting goods (14%); travel (12%); automotive (11%); and health (10%).
According to the study, blogs factor in to critical stages of the purchase process, weighing most heavily at the actual moment of a purchase decision. When it comes to respondents who said they have trusted blog content for purchase decisions in the past, over half (52 percent) say blogs played a role in the critical moment they decided to move forward with a purchase.
Blog readers were also surveyed about the influence of blogs as it relates to the following steps of the purchase process:
• 21% decide on a product or service,
• 19% refine choices,
• 19% get support and answers,
• 17% discover products and services,
• 14% assure,
• 13% inspire a purchase
• 7% execute a purchase.
For frequent blog readers, ads on blogs are on par with sponsored search results. However, trust of blog advertising exceeds that of social networking site advertising. A quarter of these readers say they trust ads on a blog they read; paid search links also accounted for 25% of the responses, while 19% say they trust ads on social networking sites.
The study also suggests that ads on blogs spur a number of activities: 40% of blog readers have taken action as a result of viewing an ad on a blog; 50% of frequent blog readers say this is the case. The top activities include:
• 17% read product reviews online,
• 16% sought out more info on a product or service,
• 16% visited a manufacturer or retailer website.
JupiterResearch designed and fielded the survey in August 2008 to online consumers selected randomly from the NPD Group US online consumer panel. A total of 2,210 individuals responded. For more information on the survey’s methodology, go to JupiterResearch.
Now, blogs certainly aren’t considered the “newbies” of the social media scene – “granddaddies” is probably a more appropriate term. But that gives them an advantage from a marketing perspective – the medium has matured and moved from early adopter phase to the mainstream.
This may come as a surprise to some search engine marketers, but blog readers do not appear to rely as heavily on search as a means to find new blogs as consumers of traditional online media do. According to the new survey, one in five consumers who have read a blog in the past 12 months — or general blog readers — use blog links to discover new blogs. Further, the study suggests blogs are not consumed in isolation — 49% of blog readers and 71% of frequent readers read more than one blog per session. Other key findings include:
• Links more powerful than search: For frequent readers, links beat search as a navigation tool: 38 percent said blog links were the top tool for discovering new blog content as compared to 34 percent who voted for Web search.
• Links signal trust: For frequent readers, blog links appear to have similar impact as a trusted recommendation from a person (a response from 39 percent of survey participants).
• Blog search not yet mainstream: Blog search engines received the lowest ranking from respondents: 6 percent of general readers and 11 percent of frequent readers say they use these tools to discover new blogs.
If you are interested in getting more details about Harnessing the Power of Blogs, register for the free Webinar. Again, it will be held on Thursday, November 20, 2008, at 2:00 p.m. EDT / 11:00 a.m. PDT.
Women are planning to spend less according to two surveys released today.
In a survey by the Marketing to Moms Coalition, moms plan to cut spending on holiday gifts. Offline is expected to be hit the hardest, with an 8% drop over last year. Online will decline by 2%.
“Older kids tend to want expensive presents like cell phones, video games, trendy clothes and computer equipment,” says Maria Bailey, a founder of the Marketing to Moms Coalition, and author of the book, Mom 3.0, Marketing with Today’s Mother by Leveraging New Media and Technology. “Moms are telling their older kids that this year, they’re just going to have to wait.”
Another survey from Frank About Women shows that women (not just moms) are planning to cut holiday spending. First on the chopping block? Themselves.
62% of women are asking friends and family to forgo buying them a gift this year due to the economy.
They asked survey participants who would be cut from the gift list that normally would be on.
So, who is getting a gift this year?
“Not only are women planning to spend less on others, they are actively encouraging their friends and family to omit them from the gift list this year,” says Nicole Green, senior strategic brand planner at FAW. “This self-sacrificing mindset represents a significant cultural shift as a renewed sense of fiscal responsibility and frugality trump spending and splurging for many women. Marketers who speak to the real meaning of the holidays are more likely to resonate with women this season and benefit from their spending power.”
Related Reading:
Microsoft Study Reveals Online and Digital Behavior of Women
Mom Bloggers Prove Powerful Resource to Marketing and Branding Success
Moms See Search as Task-Oriented; Websites as Entertainment
Internet link love proves more powerful than old-school politics in the 2008 election, thanks in part to a visionary social networking election strategy. In today’s link building column, “Obama’s Link Strategy Fuels Election Victory,” Sage Lewis looks at what we can learn about online marketing from studying presidential politics.
The FCC agreed to open the “white space” - the broadcast spectrum used by over the air television - to use by others apart from the regulated television stations, by a vote of 5-0 yesterday. This is a major accomplishment that companies such as Google, Microsoft, Dell and Hewlitt-Packard have been lobbying for over the past couple of years.
As Larry Page noted in the Official Google blog, “This is a clear victory for Internet users and anyone who wants good wireless communications.”
The WIA details:
“TV white spaces will increase accessibility to more reliable broadband networks, known as “mesh networks.” Mesh networks are self forming networks created by consumer electronics devices. Devices will simply find each other in the same way they find Wi-Fi hot spots today and broadband traffic can be routed through devices based on consumer preferences. For example, mesh networks will allow users wireless connectivity in the business environment. Easily accessible connectivity to office networks will generate efficiency in routine business processes-from printing documents remotely to transferring data to a client during a meeting.
Mesh networks also help to create connectivity in dead zones. These networks make it possible for the most common electronic devices to communicate with each other to resourcefully locate and establish a connection in nontraditional scenarios—like in a tunnel, or while riding the subway. “
The opportunities have been called “wifi on steroids” - as this spectrum would provide cheaper and more powerful wifi broadband access. There is a good video explaining the white space oportunities offered by the Wireless Innovation Alliance.
There have been promises of services being available within 90 days of it being opened up for use so we will have to wait and see what develops, but given the penetration is better and the service is wider - the use of this broadband methodology could dramatically increase internet access to many at a lower cost and using less power to do so.
Microsoft’s Bill Gates sees white space as helping WiFi “explode in terms of its usage, even out into some of these less dense areas where distance has been a big problem for Wi-Fi.”
AOL has launched an online events guide, When.com, which is powered by Zvents. The site is very reminiscent of Upcoming.org, which is owned by Yahoo.
Mapping for events is supplied by AOL’s MapQuest and events can also be bookmarked to AOL, Google, Outlook or Yahoo Calendar.
“Whether you’re looking for events that are suitable for the whole family, something to do on a Friday night or ways to entertain out of town guests, when.com makes it easy for users to find where to go and what to do in their community or places they are traveling to,” said Chris Spanos, General Manager of AOL Local and Search Verticals. “When.com is also a powerful way for event organizers and advertisers to reach and connect with a targeted audience by providing them the ability to quickly and easily submit their events right from the when.com homepage.”
Microsoft teamed up with Mindshare and Ogilvy Chicago to study the online and digital behavior of women. They surveyed 800 women of varying ages and careers, including stay-at-home and work-at-home moms. Here’s what they found:
A special note about moms, which we already know are powerful influencers:
“For moms, the Internet serves as a link to the ‘outside world’ — especially moms with a new baby,” said Debbie Solomon, managing director, Business Planning of Mindshare. “And moms are really the future of content creation. They have an insatiable appetite to create and share content — posting more than twice the average U.S. adult, whether publishing, maintaining or updating a blog or Web page.”
Popular professional social networking site LinkedIn is rolling out its new search platform. Like most major releases, it will only be available to a small percentage at first.
The new search platform will include:
For more details, check out the LinkedIn blog.
Related Reading:
LinkedIn Launches Market Research Survey Service
LinkedIn Launches Targeted Advertising Network
Yahoo Sets Yelp, LinkedIn, and Yahoo Local SearchMonkey Apps to ‘Default On’
Small Business Owners Need Twitter and LinkedIn
The G1, a new mobile device from HTC available and featuring Google’s brand spankin’ new mobile platform Android, is now officially available at T-mobile.
But should you ditch your Blackberry, Palm, iPhone, etc to get one?
The G1 has a touch screen, similar to the iPhone, but it doesn’t have multitouch. It has a mobile application version of the Amazon mp3 store, which I love and use all the time for DRM-free music.
Unfortunately, you’ll need an adapter for that headphone jack to listen to all that music. Plus, you’ll have to purchase a memory card to store your music, and you can only do so up to 8GB.
The G1 does have a slider keypad, which I would love. I’ve had my iPhone for months, but typing on it is still a pain. Prior to that, I had the Samsung Glyde for a couple of weeks and loved the slider keypad. (It was just everything else that was a pain.)
So, should you or shouldn’t you? Here’s what the reviewers who have are saying:
The G1 phone and the Android operating system are not finished products. There are only three working Google Apps here—Gmail, Maps and Calendar—while Google Docs, Google News, Google Reader, Google Shopping, Google Images, Google Video, Blogger and Picasa are nowhere to be found. What’s the deal?
We have high hopes for third-party coders to fill in gaps Google intentionally or unintentionally left in this OS. There’s already a video player, and we’re sure VLC will try and port some kind of version over. But your question is not whether the phone will be great down the line, it’s whether or not it’s good enough for you to buy it now.
The answer depends most on who you are. Despite all the UI quirks and bad design decisions, it’s still better than other smartphone OSes out there. It’s not perfect, but for people who like tinkering, its cons are outweighed by its pros such as Gmail and the Marketplace. Hopefully Android updates and more ports of Google apps will augment not just future phones but this one too. This isn’t something you’re going to give your mom for Christmas, but if you’re an adventuresome gadget guy with some money to spend ($179) on a totally new, pretty exciting venture, then why not?
If you’ve been waiting for Android then I suggest you keep waiting. The overall OS seems to be held together by duct tape and needs a lot of work. Apple focuses on the minute details to enrich the overall experience for iPhone users and Android could learn a lesson or ten from it. The hardware design is dated and while the touch-screen and keyboard are great you can’t just forget about the wretched battery life, horrible GPS and the overall ergonomics of it. I wish the G1 were better in every respect because I don’t think the iPhone is that great, but I find myself wishing it were more like it. It’s the best alternative to the iPhone, but it’s just not there yet.
While we’re not in love with the design and would have liked some additional features, the real beauty of the T-Mobile G1 is the Google Android platform, as it has the potential to make smartphones more personal and powerful. That said, it’s not quite there yet, so for now, the G1 is best suited for early adopters and gadget hounds, rather than consumers and business users.
When you put the G1 up against, say, a Sidekick LX, it seems like a no-brainer for T-Mobile customers looking for a powerful QWERTY device — especially at $20 less. You don’t need to be a cutting-edge mobile geek or a pundit to do that math. When facing off with platforms like the iPhone and Windows Mobile devices, it holds its own, but has a lot of ground to cover before it’s really making the competition sweat. Still, if you’re just excited to be a part of a platform that’s likely going to be around for a very, very long time, the G1’s a totally reasonable day-to-day device to make it happen, and we expect some pretty great things from this corner of the market down the road.
Walt Mossberg at All Things Digital
Overall, the G1 is a very good first effort, and a godsend for people who prefer physical keyboards or T-Mobile but want to be part of the new world of powerful pocket computers.
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