ArticleSnatch Blog

You are browsing the search results.

Earlier this year, Google began testing Glue Pages in India. Glue Pages simply offered a different look for search results. The normal text results were returned, but they were joined by different modules, including images, videos and other multimedia and social media information.

Now, Yahoo is bringing Glue Pages to the U.S., but the idea is a little different. Only select topics will initially be given Glue Pages, and they will use an algorithm to determine the most relevant information. You cannot drag and drop the modules like the initial test of the Indian Glue Pages.

Here’s a screenshot of the Glue Page for Louisiana Governor Bobby Jindal, who currently has the third most popular Glue Page.

TopRank Online Marketing and the Direct Marketing Association have just announced a partnership to develop and deliver a series of educational workshops on social media marketing entitled, “Social Media Smarts: Introduction to the Social Web, Tools and Tactics.”

With marketers facing tighter budgets in the coming months, social media marketing offers new opportunities for companies to engage customers, improve brand awareness and increase sales with budgets that are more recession friendly than many traditional marketing efforts.

Leading the workshop will be Lee Odden, CEO of TopRank Marketing, who will introduce participants to the marketing opportunities with social media through best and worst practices examples. As you can see from the photo in this post, I’m much taller than Lee.

But, according to George Markham Director, Education Services at Direct Marketing Association, “Lee is a well rounded digital marketer uniquely qualified with over ten years experience as an internet marketing consultant and a background in corporate training.” Markham adds, “As a consultant working on the front lines of social media marketing for companies large and small, Lee brings first-hand knowledge and real-world examples to teach attendees how to develop a successful social media strategy.”

But I’m still taller.

The Social Media Smarts workshop will provide attendees with insight into blogging and blog marketing, social networks, microblogging, social news and bookmarking, video sharing, image and audio sharing, wikis and social media analytics.

Rounding out the workshop is a social media strategy exercise that will empower attendees to create their own social media strategy and develop a framework for building a business case within their organizations.

Lee is quoted in a press release as saying, “As a high demand digital marketing and PR agency, we’re seeing tremendous benefits from educating in-house marketing staff on the finer points of social media marketing.” He adds, “Offering both good and bad social media marketing examples along with strategy, tools, tactics and analytics can really empower companies to succeed.”

Now, I’ve served on panels with Lee. I know Lee. And that’s exactly the way Lee talks.

The first of the Social Media Smarts workshop series will be conducted in New York, December 4th and 5th, at the Microtek training facility in lower Manhattan. If you are in the nieghborhood, drop by and heckle Lee.

And remember: I’m taller. Actually, I was standing on my toes for this photo. Lee’s actually pretty tall, too.

It’s easy to pick on Microsoft. It’s practically a national pastime at this point. So when they announced their Cashback program to help grow Live Search, the snears came fast and furious.

“You have to pay people to search?” they said.

Turn your laughter into claps, people. It turns out that Cashback is working. Microsoft is seeing positive results on three goals it said it would report. They are:

• Number of offers in the system
• Advertiser return on investment (ROI)
• Percentage of commercial search queries as measured by comScore

There’s been a 30% increase in the number of products offered via Cashback. 4.5 million unique users per month are generating 68 million commercial queries. eBay has seen an increase of 50% on their ROI.

“We believe this early traction speaks to the differentiated and unique value proposition of Microsoft Live Search cashback for both consumers and advertisers, especially in these tough economic times,” said Brad Goldberg, general manager of Microsoft Live Search.

Is it really any surprise that incentives work? No. Have you ever been listening to the radio and they’re having a $1,000 giveaway? You have to be listening at the right times to call in.

Incentives are nothing new. Microsoft was smart to implement them into Live Search. People don’t necessarily use Google because it’s any better but because it’s familiar. Live Search needs a way to get people searching, and Cashback is working to help accomplish those goals.

That may be why Microsoft is expanding Cashback by partnering with shopping cart providers Miva Merchant, Early Impact Inc. (ProductCart) and 3DCart. Through the agreement, merchants who use the shopping carts are eligible for Cashback.

Microsoft is attempting to pull the rug out from under Google’s talks with Verizon to be the default search engine on its mobile phones. And they’re doing so by dishing out the dough.

It’s no secret that Microsoft has a bunch of cash on hand. They’ve been using some of it to create incentive programs like Cashback and SearchPerks to essentially pay people to search.

Now, it looks like they’re willing to shell out some green by offering Verizon a larger piece of the revenue-sharing pie than Google has thus far offered.

Could this be why Google was unwilling to spend moolah on a costly court battle defending its now-defunct search advertising deal with Yahoo? Both Google and Yahoo said they could have won the suit, but Google declined to pursue it.

Could this be why Steve Ballmer is saying he’s not interested in acquiring Yahoo anymore (depsite the blue light special)?

Mobile is hot and it’s only going to get hotter. Becoming the default search engine on the largest mobile carrier in the U.S. (Verizon recently won approval for their acquisition of Alltel) is prime real estate indeed.

Google is ending its search advertising partnership with Yahoo. It was never even implemented. Concerns over antitrust issues rose fast and furious since Google + Yahoo = an enormous chunk of the search ad market.

Groups of advertisers spurred on by Microsoft lobbied the Department of Justice to oppose the deal. But they might have just facilitated the search market going from 5 major engines to 4, providing less competition.

Yahoo is in dire straits and desperately needed this influx of cash. It’s looking more and more likely that their stock could drop (fairly or unfairly) to single digits, at which point Microsoft could get a great deal on a company they once offered $31 a share for.

Take that number 4 and reduce it to 3 if a Yahoo-AOL merger occurs before the (inevitable?) acquisition.

Both Google and Yahoo are saying that the cancellation of the deal won’t affect their commitment to search innovation.

The FCC agreed to open the “white space” - the broadcast spectrum used by over the air television - to use by others apart from the regulated television stations, by a vote of 5-0 yesterday. This is a major accomplishment that companies such as Google, Microsoft, Dell and Hewlitt-Packard have been lobbying for over the past couple of years.

As Larry Page noted in the Official Google blog, “This is a clear victory for Internet users and anyone who wants good wireless communications.”

The WIA details:

“TV white spaces will increase accessibility to more reliable broadband networks, known as “mesh networks.” Mesh networks are self forming networks created by consumer electronics devices. Devices will simply find each other in the same way they find Wi-Fi hot spots today and broadband traffic can be routed through devices based on consumer preferences. For example, mesh networks will allow users wireless connectivity in the business environment. Easily accessible connectivity to office networks will generate efficiency in routine business processes-from printing documents remotely to transferring data to a client during a meeting.

Mesh networks also help to create connectivity in dead zones. These networks make it possible for the most common electronic devices to communicate with each other to resourcefully locate and establish a connection in nontraditional scenarios—like in a tunnel, or while riding the subway. “

The opportunities have been called “wifi on steroids” - as this spectrum would provide cheaper and more powerful wifi broadband access. There is a good video explaining the white space oportunities offered by the Wireless Innovation Alliance.

There have been promises of services being available within 90 days of it being opened up for use so we will have to wait and see what develops, but given the penetration is better and the service is wider - the use of this broadband methodology could dramatically increase internet access to many at a lower cost and using less power to do so.

Microsoft’s Bill Gates sees white space as helping WiFi “explode in terms of its usage, even out into some of these less dense areas where distance has been a big problem for Wi-Fi.”

Lawrence Lessig, a Professor of Law at Stanford Law School, will be giving the opening keynote at Search Engine Strategies Chicago on Monday, Dec. 8, 2008. The title of his keynote is “Remix: Making Art and Commerce Thrive in the Hybrid Economy.”

And, if you read the description of Professor Lessig’s keynote in the conference agenda, it says: “The content industry has convinced industry in general that extremism in copyright regulation is good for business and economic growth. That’s false. In this talk, Professor Lessig describes the creative and profitable future that culture and industry could realize, if only we gave up IP extremism.”

What is he getting at?

Well, “Remix: Making Art and Commerce Thrive in the Hybrid Economy” also happens to be the title of Professor Lessig’s new book, which just went on sale on Amazon.com.

And, according to the editorial reviews on Amazon.com, “The author of Free Culture shows how we harm our children — and almost anyone who creates, enjoys, or sells any art form — with a restrictive copyright system driven by corporate interests. Lessig reveals the solutions to this impasse offered by a collaborative yet profitable ‘hybrid economy’.”

It goes on to say that Professor Lessig, who is the reigning authority on intellectual property in the Internet age, “spotlights the newest and possibly the most harmful culture war — a war waged against our kids and others who create and consume art.” It adds, “America’s copyright laws have ceased to perform their original, beneficial role: protecting artists’ creations while allowing them to build on previous creative works. In fact, our system now criminalizes those very actions.”

How does it do that? Well, Professor Lessig argues that “biting” riffs from films, videos, or songs shouldn’t be crimes. Why? It makes felons out of some of today’s most talented artists.

Professor Lessig argues that the way to end this war is to embrace what he calls the “read-write culture,” which allows its users to create art as readily as they consume it. And he can already see glimmers of a new hybrid economy that combines the profit motives of traditional business with the “sharing economy” evident in such websites as Wikipedia and YouTube.

Wow. That’s strong stuff. And, if we play buzzword bingo at SES Chicago 2008, then there are a couple arcane business concepts that we can use on our bingo cards.

But, this short blurb may not do justice to Professor Lessig. So, I emailed him some questions about the topic of his opening keynote. And he emailed me his answers — quickly, I might add.

Here is our Q&A:

Q: Who benefits and who is harmed by extremism in copyright regulation?

A: Benefits: Lawyers (certainly). The record companies (maybe). Harmed: Artists, businesses, consumers — and a generation of (criminalized) kids.

Q: What are the “read-write culture” and the “hybrid economy”?

A: A RW culture is one where ordinary people are empowered to participate in the creation and recreation of their culture. Every culture in human history has been RW, save for a few dark years in the 20th century.

A hybrid is a commercial entity that tries to leverage value out of a sharing economy, or a sharing economy that tries to use a commercial entity to support it. Either way, two radically different cultures need to learn how to work together with each other.

Q: When will this war on our kids stop, the “read-write culture” be reborn, and the “hybrid economy” start to flourish?

A: When policy makers are woken up to the extraordinary cost this war is imposing.

Q: Where can we already see glimmers of a new “hybrid economy” that combines the profit motives of traditional business with the “sharing economy”?

A: I think everywhere around us. All of the interesting Internet businesses today are hybrid: Flickr, Second Life, Yelp!, even Amazon builds much of its business from the sharing activity of its customers.

Q: Why is IP extremism bad for business and economic growth?

A: Practice moderation. When the lawyers in the room start insisting that the licenses you create must impose perfect control over everything you have, ask them to prove it. Ask them to demonstrate that the business return from that relationship of antagonism is higher than its cost. Don’t give over your business’ future to those who don’t think like a business man or woman. Keep focused on the only undeniable truth: IP is an asset. Like any business asset, it should be deployed to maximize the value of the corporation.

Let me add that I’ve watched the 19-minute-long video of Professor Lessig speaking at last year’s TED Conference as well as the 4-minute 35 second video from OpenSourceCinema which is embedded below. So, I am confident that he will rock the house at Search Engine Strategies Chicago.

Lessig Remix

Professor Lessig was also named one of Scientific American’s Top 50 Visionaries, for arguing “against interpretations of copyright that could stifle innovation and discourse online.” He’s on the board of the Creative Commons project has served on the board of the Electronic Frontier Foundation. He was also a columnist for Wired, Red Herring, and the Industry Standard.

In other words, he’s a speaker worth coming to SES Chicago to hear. And, yes, I do think I’ll put some of his arcane business concepts on a buzzword bingo card.

MySpace has launched a new self-service ad platform. Dubbed “MySpace MyAds,” the new platform allows anyone to create banner ads and use the social network’s HyperTargeting technology to find target audiences.

MySpace offered up the following steps for advertisers to get started:

• STEP 1: Visit https://advertise.myspace.com or click the “Advertise” link located at the bottom of any MySpace page
• STEP 2: Create a display ad using the MySpace MyAds Builder Tool
• STEP 3: Select a variable ad spend anywhere from $25 to $10,000
• STEP 4: HyperTarget to customers
• STEP 5: Measure ad performance with MySpace MyAds analytics reporting

“With MySpace MyAds, we’re blowing the lid off display advertising solutions for small and medium businesses,” said Jeff Berman, President of Sales and Marketing for MySpace. “MySpace MyAds is a direct marketer’s dream – providing entrepreneurs with the most accessible, personalized, and targeted advertising toolkit in the market. We’re giving businesses better ROI ASAP and in today’s economy, that’s a must-have.”

What do you think about the new platform? Leave a comment and let us know!

Related Reading:
MySpace for Online Learning and Marketing Tools
MySpace Launches Beta Version of New Advertising Platform
Google, Yahoo & MySpace Team Up for OpenSocial

Google had been doing a series of posts about search quality. Today, the latest post in the series discusses how evaluation enters into the the process.

Scott Huffman, Engineering Director, gave four insights into the nuances of difficulty experienced in search evaluation:

• First, understanding what a user really wants when they type a query — the query’s “intent” — can be very difficult. For highly navigational queries like [ebay] or [orbitz], we can guess that most users want to navigate to the respective sites. But how about [olympics]? Does the user want news, medal counts from the recent Beijing games, the IOC’s homepage, historical information about the games, … ? This same exact question, of course, is faced by our ranking and search UI teams. Evaluation is the other side of that coin.
• Second, comparing the quality of search engines (whether Google versus our competitors, Google versus Google a month ago) is never black and white. It’s essentially impossible to make a change that is 100% positive in all situations; with any algorithmic change you make to search, many searches will get better and some will get worse.
• Third, there are several dimensions to “good” results. Traditional search evaluation has focused on the relevance of the results, and of course that is our highest priority as well. But today’s search-engine users expect more than just relevance. Are the results fresh and timely? Are they from authoritative sources? Are they comprehensive? Are they free of spam? Are their titles and snippets descriptive enough? Do they include additional UI elements a user might find helpful for the query (maps, images, query suggestions, etc.)? Our evaluations attempt to cover each of these dimensions where appropriate.
• Fourth, evaluating Google search quality requires covering an enormous breadth. We cover over a hundred locales (country/language pairs) with in-depth evaluation. Beyond locales, we support search quality teams working on many different kinds of queries and features. For example, we explicitly measure the quality of Google’s spelling suggestions, universal search results, image and video searches, related query suggestions, stock oneboxes, and many, many more.

Not sure if I’m buying that Olympics example. Google didn’t do a great job with the Beijing Olympics, and surely their algorithm could handle serving up more relevant search results during the time surrounding the event.

I’m not saying that search query intent evaluation is easy, just that the Olympics query is not quite as problematic as Google is making it out to be.

The rest of the points are things we’ve been hearing from Google for a long time. We know they’re progressing on universal and personalization search efforts, all in their famous intent to create the best user experience.

So, what methods does Google employ to address these evaluations? Huffman offered up the following:

• Human evaluators. Google makes use of evaluators in many countries and languages. These evaluators are carefully trained and are asked to evaluate the quality of search results in several different ways. We sometimes show evaluators whole result sets by themselves or “side by side” with alternatives; in other cases, we show evaluators a single result at a time for a query and ask them to rate its quality along various dimensions.
• Live traffic experiments. We also make use of experiments, in which small fractions of queries are shown results from alternative search approaches. Ben Gomes talked about how we make use of these experiments for testing search UI elements in his previous post. With these experiments, we are able to see real users’ reactions (clicks, etc.) to alternative results.

What do you think of Google’s search evaluation? What evaluations would you like to see them conduct? Discuss in the comments.

Earlier this week, comScore released the results of a study examining recent changes in consumer attitudes and perceptions about the state of the U.S. economy. The study found that consumers in all income segments are cutting back on spending due to concerns about the economy, and that they were doing so to an even greater extent in July 2008 than in April 2008.

So, what does this mean for search engine marketers?

Many consumers have become increasingly cost conscious and are turning to the Internet for pricing information. The survey findings revealed that nearly three out of four consumers believe the Internet has made it “a lot easier” or “somewhat easier” to find better, more useful pricing information.

In addition, 75 percent of respondents said that they believe the Internet will become an even more important channel for pricing information, with 41 percent of respondents saying it will be “a lot more important” and 34 percent of respondents saying it will be “somewhat more important” in the future.

Do you need some examples to drive this point home?

In New York, Andrew Jeffery of Minyanville.com reports, “It appears the city that never sleeps has finally succumbed to the economic slowdown, and it’s not just the neon “Recession Special” sign outside Gray’s Papaya.”

In San Francisco, Liza Zimmerman of the S.F. Wine & Cocktail Examiner reviews a “Recession special: the Viansa 2007 Dolcetto is another well-executed example of using classic Mediterranean grapes on California soil.”

When Hyundai asked the Complex Blog to review their first Genesis offering touching down in the states, the company best known for econo-boxes “threw Complex the keys and we took this recession special for a ride.”

But wait! There’s more!

Go to the Rates and Registration Details page for SES Chicago 2008. Just like last year, there is an Early Bird Rate that enables you to save $200 if you register before November 21. But, unlike last year, there is also a “Recession Special,” which lets you save $600 if you register before September 26.

And if you want to appear as “sartorially challenged” as one SEM industry observer said “the brains of Search Engine Marketing and Search Engine Optimization are,” then turn up at SES Chicago wearing the “Recession Special Shirt” being offered by Ten Deep at Turntablelab.com. According to the review, “Nothing like a nice, timely shirt that reflects things going on in today’s headlines.”

Of course, wearing such a shirt violates the dress code in the SES Speaker Guidelines, which states: “Business casual attire is recommended. Formal business attire is perfectly fine. If in doubt, overdress. You won’t feel out of place, as many speakers will also be in formal attire. How you look has an impact on how well the audience receives your presentation.”

It’s a classic dilemna for marketers: Follow the guidelines or take advantage of today’s headlines. What would I recommend? I’d advise you to jump on the “recession special” to save $600, but skip over the shirt. But, I should disclose that SES is a client. If you want to take more of a fashion risk, that’s a decision that you’ll have to make for yourself.