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Preparing for the Worst: Bad Online Economic Data Just in Time for Black Friday

It’s the day before Thanksgiving, where you show up at the office, but you’re really thinking about tomorrow’s good meal. You’ve worked hard to set up those search marketing campaigns to run strong on Black Friday and Cyber Monday.

So, I really hate to bring you the bad news, but keeping it from you would be a disservice.

Let’s just rip off the bandaid.

First up, eMarketer has lowered its projections for online advertising spending for 2009. The new growth number is 8.9%, down from 14.5% projected in August. They’re also expecting a long recovery, projecting 2010 growth to be just 10.9%. In five years, things will still be slower on the uptake (than in recent years). Projections for 2013 growth are at 13.5%. Silver lining: some of the tapering off is likely due to market saturation and not just the economy.

emarketerprojections112608percent.jpg

Next, eBay’s traffic is declining. In January of 2007, eBay saw 62 million unique visitors. Last month, they saw just 49 million. Sure, not all of that was due to the economy, but dipping below 50 million can’t be good for eBay.

I saved the worst for last. comScore has released data showing that online consumer spending for the first 23 days of November was down 4% from last year. That’s not a slow down in growth people, that’s flat out shrinkage.

But I’m not a total Scrooge. Unemployment numbers were better than expected this week. And at least one Slate columnist explains why fears of another Great Depression could be overblown (let’s hope he’s right!).

As we overdose on turkey, stuffing and pumpkin pie, let us not forget the ultimate strategy for marketing, business and life in general: Hope for the best but prepare for the worst.

Related Reading:
Selling SEO During an Economic Downturn
E-commerce Growth Slows to Just 1% in October 2008
Online Advertising Networks Struggle As Industry Growth Slows

Only 11% of Social Network Users Will Make a Purchase Based on Advertising

It’s no secret that social networks have had a difficult time integrating advertising that has a bang for its buck. IDC has released some data showing what social networks - and advertisers - are faced with.

Only 57% of social network users have clicked on an ad in the last year versus 79% of all users in the rest of the web.

When it comes to purchasing, only 11% of social network users will actually make one compared to 23% of the rest of the internet.

“The thinking has been that the popularity of SNS will attract a big audience and generate a lot of traffic, which in turn will produce enormous amounts of user-generated content (UGC) and therefore advertising inventory – without any expenses for editorial staff or content distribution deals,” said Karsten Weide, program director, Digital Marketplace: Media and Advertising. “All of the above has proven true – except that almost invariably, SNS have had a hard time selling this inventory.”

Related Reading:
The Number of Small Businesses Using Social Media to Double in 12 Months
MySpace Launches Self-Service Ad Platform
93% of Americans Expect Companies to Have Social Media Presence

Workshops Offered by Direct Marketing Association and TopRank Online Marketing

TopRank Online Marketing and the Direct Marketing Association have just announced a partnership to develop and deliver a series of educational workshops on social media marketing entitled, “Social Media Smarts: Introduction to the Social Web, Tools and Tactics.”

With marketers facing tighter budgets in the coming months, social media marketing offers new opportunities for companies to engage customers, improve brand awareness and increase sales with budgets that are more recession friendly than many traditional marketing efforts.

Lee%20Odden%20and%20Greg%20Jarboe%20at%20SES%20San%20Jose%202008.jpg Leading the workshop will be Lee Odden, CEO of TopRank Marketing, who will introduce participants to the marketing opportunities with social media through best and worst practices examples. As you can see from the photo in this post, I’m much taller than Lee.

But, according to George Markham Director, Education Services at Direct Marketing Association, “Lee is a well rounded digital marketer uniquely qualified with over ten years experience as an internet marketing consultant and a background in corporate training.” Markham adds, “As a consultant working on the front lines of social media marketing for companies large and small, Lee brings first-hand knowledge and real-world examples to teach attendees how to develop a successful social media strategy.”

But I’m still taller.

The Social Media Smarts workshop will provide attendees with insight into blogging and blog marketing, social networks, microblogging, social news and bookmarking, video sharing, image and audio sharing, wikis and social media analytics.

Rounding out the workshop is a social media strategy exercise that will empower attendees to create their own social media strategy and develop a framework for building a business case within their organizations.

Lee is quoted in a press release as saying, “As a high demand digital marketing and PR agency, we’re seeing tremendous benefits from educating in-house marketing staff on the finer points of social media marketing.” He adds, “Offering both good and bad social media marketing examples along with strategy, tools, tactics and analytics can really empower companies to succeed.”

Now, I’ve served on panels with Lee. I know Lee. And that’s exactly the way Lee talks.

The first of the Social Media Smarts workshop series will be conducted in New York, December 4th and 5th, at the Microtek training facility in lower Manhattan. If you are in the nieghborhood, drop by and heckle Lee.

And remember: I’m taller. Actually, I was standing on my toes for this photo. Lee’s actually pretty tall, too.

Citysearch Rebuilds Site with a More Social, Local and Mobile

Citysearch appears to be going for the jugular with its newly rebuilt site. While many sites add a little social here and a little mobile there, Citysearch is going for the three hottest trends all at once: Social, Local, Mobile.

“We rebuilt the Citysearch platform to give our users what they asked for — a new site that drills down to the hyper-local level with content for specific neighborhoods,” said Jay Herratti, CEO of Citysearch. “We also expanded our social and community tools by integrating Facebook Connect deeply into our site experience. Now users will be able to see their Facebook friends on Citysearch and share reviews and recommendations.”

This is a completely smart strategy as the economy gets tighter. Expect to see these trends grow even hotter despite the Wall Street-Capitol Hill drama.

I can see all sorts of possibilities. People are relocating or working in a different part of town. The ability to check out new local restaurants, entertainment venues, etc via their mobile and connect with people socially will be powerful.

Here’s what Citysearch is saying the new experience will be like:

– More local — Citysearch is expanding its local coverage from 140 local city guides to over 75,000 cities and neighborhoods nationwide. New geo- targeted search technology provides a truly local experience to users, allowing them to target businesses according to zip code. Citysearch also restores balance to local business coverage by providing content from three distinct voices: users, editors and merchants.

– More social — With Facebook Connect, users can log into Citysearch using their Facebook account, allowing them to discover new local businesses and share reviews with their friends online and providing a personal view of their neighborhood and favorite local spots. New social features also enable users to create profiles, more easily review businesses and infuse their opinions and unique local content into their social graph. Connectivity to more major social networks will follow in the coming months.

– More mobile — Mobile by Citysearch puts reviewing into the palm of the consumer’s hand. Key features include an interface tailored to each individual mobile device — optimizing content layout and keystrokes required to surface search results — on-the-go reviews, and mobile menus.

– More intuitive — The new interface offers a streamlined registration process, easy review writing interface, new search refinement and navigation tools. Other new features include a follow-along map with integrated content that moves as the user scrolls down the page, making it easier for users to see everything they need in one place.

What do you think of the update? Let us know in the comments.

Related Reading:
MapQuest Partners with Citysearch for Comprehensive Search Results
AOL to Distribute Citysearch Content, Ads

24/7 Real Media is Fastest Growing Top 10 Ad Network

While some sectors in the economy are struggling, 24/7 Real Media brings some much needed good news. They are the fastest growing top ten ad network in the six months ending October 2008, according to the comScore Media Metrix report.

24/7 grew by 36% and now reaches 135 million unique users. That’s 71% of U.S. internet users.

“We will continue to diversify our publisher network to provide advertisers with unmatched targeting and reach, to accomplish their specific program goals and experience increased ROI for every campaign,” said Ari Bluman, president of North American sales and operations for 24/7 Real Media, Inc. “As a result of our robust targeting options and tremendous reach, we have one of the highest performing networks available.”

Related Reading:
WPP Seals Deal to Acquire 24/7 Real Media
Yahoo, WPP Partner To Sell Ad Inventory
24/7 Real Media Launches B2B Ad Network

Blog Content Influences Consumer Buying Behavior

New market research has found that blog readers are strongly influenced by blog content when it comes to purchase decisions across a number of categories, and that blogs play a key role in ushering readers to the point of an actual purchase. BuzzLogic, a social media analysis company and ad network, sponsored the market research and JupiterResearch, a Forrester research company, conducted the survey of more than 2,000 online consumers in the US.

Barry%20Parr%20JupiterResearch.jpg Their Harnessing the Power of Blogs survey also found that blog readership has grown 300% over the past four years. The results also suggest that consumers who read blogs more than once per month — or frequent blog readers — use blogs as the top online navigation tool to discover other blog content, ranking higher than general Web search or blog search.

Rob%20Crumpler%20BuzzLogic.jpg The new market research will be the focus of a free webinar, “Consumers and the Influence of Blogs: What it Means for Your Marketing Mix,” which will be held on Thursday, November 20, 2008, at 2:00 p.m. EDT / 11:00 a.m. PDT. The free webinar will be moderated by Matt McGowan, vice president and publisher for Incisive Media’s digital marketing businesses, and will feature Barry Parr, Analyst at JupiterResearch, and Rob Crumpler, President and CEO of BuzzLogic.

Looking more closely at how blogs factor into consumer purchase decisions and the nature of blog influence on buying behavior, the survey found:
• Blogs influence purchases: 50% of blog readers say they find blogs useful for purchase information.
• Blogs sway more purchases among readers than social networks: More frequent blog readers say they trust relevant blog content for purchase decisions than content from social networking sites. Enid Burns of The ClickZ Network focused on this finding in her recent story about the survey, “Study: Blogs Influence Purchases More Than Social Sites.”
http://www.clickz.com/showPage.html?page=3631303
• Niche focus ups influence factor: For those who have found blog content useful for product decisions, 56% said blogs with a niche focus and topical expertise were key sources.
• Blogs go beyond tech: Outside of technology-related purchases, for which 31% of readers say blogs are useful, other key categories include: media and entertainment (15%); games/toys and/or sporting goods (14%); travel (12%); automotive (11%); and health (10%).

According to the study, blogs factor in to critical stages of the purchase process, weighing most heavily at the actual moment of a purchase decision. When it comes to respondents who said they have trusted blog content for purchase decisions in the past, over half (52 percent) say blogs played a role in the critical moment they decided to move forward with a purchase.

Blog readers were also surveyed about the influence of blogs as it relates to the following steps of the purchase process:
• 21% decide on a product or service,
• 19% refine choices,
• 19% get support and answers,
• 17% discover products and services,
• 14% assure,
• 13% inspire a purchase
• 7% execute a purchase.

For frequent blog readers, ads on blogs are on par with sponsored search results. However, trust of blog advertising exceeds that of social networking site advertising. A quarter of these readers say they trust ads on a blog they read; paid search links also accounted for 25% of the responses, while 19% say they trust ads on social networking sites.

The study also suggests that ads on blogs spur a number of activities: 40% of blog readers have taken action as a result of viewing an ad on a blog; 50% of frequent blog readers say this is the case. The top activities include:
• 17% read product reviews online,
• 16% sought out more info on a product or service,
• 16% visited a manufacturer or retailer website.

JupiterResearch designed and fielded the survey in August 2008 to online consumers selected randomly from the NPD Group US online consumer panel. A total of 2,210 individuals responded. For more information on the survey’s methodology, go to JupiterResearch.

Now, blogs certainly aren’t considered the “newbies” of the social media scene – “granddaddies” is probably a more appropriate term. But that gives them an advantage from a marketing perspective – the medium has matured and moved from early adopter phase to the mainstream.

This may come as a surprise to some search engine marketers, but blog readers do not appear to rely as heavily on search as a means to find new blogs as consumers of traditional online media do. According to the new survey, one in five consumers who have read a blog in the past 12 months — or general blog readers — use blog links to discover new blogs. Further, the study suggests blogs are not consumed in isolation — 49% of blog readers and 71% of frequent readers read more than one blog per session. Other key findings include:
• Links more powerful than search: For frequent readers, links beat search as a navigation tool: 38 percent said blog links were the top tool for discovering new blog content as compared to 34 percent who voted for Web search.
• Links signal trust: For frequent readers, blog links appear to have similar impact as a trusted recommendation from a person (a response from 39 percent of survey participants).
• Blog search not yet mainstream: Blog search engines received the lowest ranking from respondents: 6 percent of general readers and 11 percent of frequent readers say they use these tools to discover new blogs.

If you are interested in getting more details about Harnessing the Power of Blogs, register for the free Webinar. Again, it will be held on Thursday, November 20, 2008, at 2:00 p.m. EDT / 11:00 a.m. PDT.

FCC Passed “White Space” What Does It Mean

The FCC agreed to open the “white space” - the broadcast spectrum used by over the air television - to use by others apart from the regulated television stations, by a vote of 5-0 yesterday. This is a major accomplishment that companies such as Google, Microsoft, Dell and Hewlitt-Packard have been lobbying for over the past couple of years.

As Larry Page noted in the Official Google blog, “This is a clear victory for Internet users and anyone who wants good wireless communications.”

The WIA details:

“TV white spaces will increase accessibility to more reliable broadband networks, known as “mesh networks.” Mesh networks are self forming networks created by consumer electronics devices. Devices will simply find each other in the same way they find Wi-Fi hot spots today and broadband traffic can be routed through devices based on consumer preferences. For example, mesh networks will allow users wireless connectivity in the business environment. Easily accessible connectivity to office networks will generate efficiency in routine business processes-from printing documents remotely to transferring data to a client during a meeting.

Mesh networks also help to create connectivity in dead zones. These networks make it possible for the most common electronic devices to communicate with each other to resourcefully locate and establish a connection in nontraditional scenarios—like in a tunnel, or while riding the subway. “

The opportunities have been called “wifi on steroids” - as this spectrum would provide cheaper and more powerful wifi broadband access. There is a good video explaining the white space oportunities offered by the Wireless Innovation Alliance.

There have been promises of services being available within 90 days of it being opened up for use so we will have to wait and see what develops, but given the penetration is better and the service is wider - the use of this broadband methodology could dramatically increase internet access to many at a lower cost and using less power to do so.

Microsoft’s Bill Gates sees white space as helping WiFi “explode in terms of its usage, even out into some of these less dense areas where distance has been a big problem for Wi-Fi.”

JP Morgan Lowers Search Ad Growth Estimates

JP Morgan Internet analyst Imran Khan is lowering projections for search ad spend for 2008 and 2009. The forecast for 2008 growth is now 23.4% year-over-year, down from earlier projections at 27.4%. The forecast for 2008 is a dismal 17.3%, down from 25.5%.

Khan sees specific sectors as being hit harder than others, particulary travel, telecom, autos, and retail. Still, Khan expects search advertising to hold up better than display advertising.

What do you think of Khan’s revised projections?

Related Reading:
Online Advertising Networks Struggle As Industry Growth Slows
60% of Marketing Budgets Remain Unchanged by Economy

IAB Unveils New Workflow Improvement Initiatives

The Interactive Advertising Bureau has announced new initiatives aimed at improving workflows and best practices.

Here they are:

  • E- Business Interactive Standards, a beta release of an XML-based solution for automating the transfer of business order information between advertising agencies and media companies. Beta testing partners will be implementing and refining this solution throughout 2009.
  • Interactive Advertising Workflow Best Practices, a document that provides comprehensive process recommendations to agencies and publishers for improved communications and efficient operations throughout the entire lifecycle of an advertising campaign. The document’s best practices focus on how to improve the management of advertising accounts by decreasing discrepancies, campaign set-up errors and billing cycles between advertising agencies and publishers. www.iab.net/workflow
  • Digital Video Ad Serving Template (VAST), an XML-based solution designed to standardize communication between digital video players and servers. VAST allows publishers to increase digital video yield by utilizing ad networks to sell unsold inventory and reduce friction with buyers by allowing third-party ad tags
  • Ad Load Performance Best Practices, a document that details how agencies and publishers should develop and serve digital advertising campaigns to reduce load time for ads and improve their performance. www.iab.net/adload
  • Best Practices for Rich Media Ads in Asynchronous Ad Environments, a solution that establishes a standard set of rich media implementation rules for rich media ad vendors, creative development teams, and publishers when serving ads into dynamic environments.

“These initiatives will revolutionize our industry by improving efficiencies in the interactive business—which means growth for publishers, for agencies and for marketers who will now reach their customers even more effectively,” said Randall Rothenberg, President and CEO of the IAB.

What do you think of these initiatives? Let us know in the comments.

Related Reading:
Internet Advertising Up 15.2% for the First Half of 2008
Online Publishers Turning to Ad Networks to Sell Unused Inventory

New AOL.com Launches; Due Diligence on Yahoo Merger Reported

When I read that AOL.com launched a new homepage, I naturally hopped on over there to see what the new look, um, looked like. It looked the same, except with dark blue trim and web 2.0 stripes in the background for good measure.

aolnew1008.png

Otherwise, it still holds the same basic design as….Yahoo. I then came across a story by Reuters which says Yahoo and AOL are conducting “due diligence” on a possible (probable?) merger by the two web companies. I was not at all surprised.

Something else to know about the new AOL is that it incorporates a new social element.
What the new feature allows you to do is sign into social networks like Facebook and Bebo directly from the homepage.This is a smart move and will blend nicely with Yahoo’s push toward open source should the merger occur.

“As the Web becomes more fragmented, consumers want choice and relevance in their Web experiences. AOL.com is the first traditional big portal to offer access to popular social networking sites all in one place,” said Bill Wilson, Executive Vice President, AOL Programming. “Now consumers can connect with their numerous networks and information sources all from AOL.com. We have already seen success by opening up AOL.com to other e-mail providers. We will continue to enhance the appeal of our portal with the changes we are making today by adding more relevant programming, customization opportunities, greater integration of third party content, improved design and access to social networks directly from AOL.com.”

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