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Preparing for the Worst: Bad Online Economic Data Just in Time for Black Friday

It’s the day before Thanksgiving, where you show up at the office, but you’re really thinking about tomorrow’s good meal. You’ve worked hard to set up those search marketing campaigns to run strong on Black Friday and Cyber Monday.

So, I really hate to bring you the bad news, but keeping it from you would be a disservice.

Let’s just rip off the bandaid.

First up, eMarketer has lowered its projections for online advertising spending for 2009. The new growth number is 8.9%, down from 14.5% projected in August. They’re also expecting a long recovery, projecting 2010 growth to be just 10.9%. In five years, things will still be slower on the uptake (than in recent years). Projections for 2013 growth are at 13.5%. Silver lining: some of the tapering off is likely due to market saturation and not just the economy.

emarketerprojections112608percent.jpg

Next, eBay’s traffic is declining. In January of 2007, eBay saw 62 million unique visitors. Last month, they saw just 49 million. Sure, not all of that was due to the economy, but dipping below 50 million can’t be good for eBay.

I saved the worst for last. comScore has released data showing that online consumer spending for the first 23 days of November was down 4% from last year. That’s not a slow down in growth people, that’s flat out shrinkage.

But I’m not a total Scrooge. Unemployment numbers were better than expected this week. And at least one Slate columnist explains why fears of another Great Depression could be overblown (let’s hope he’s right!).

As we overdose on turkey, stuffing and pumpkin pie, let us not forget the ultimate strategy for marketing, business and life in general: Hope for the best but prepare for the worst.

Related Reading:
Selling SEO During an Economic Downturn
E-commerce Growth Slows to Just 1% in October 2008
Online Advertising Networks Struggle As Industry Growth Slows

WebTrends Taps Microsoft, Yahoo Vet as VP of Marketing

Former Microsoft and Yahoo employee, Jascha Kaykas-Wolff, is heading to WebTrends to become their Vice President of Marketing. Kaykas-Wolff comes to WebTrends directly from a business consulting firm, but previously held senior management roles at Microsoft and a management role at Yahoo.

WebTrends CEO Alex Yoder said, “Jascha is a veteran digital marketer, and brings a successful track record of developing and executing strategies that enhance customer experience and deliver meaningful results. His background with Internet and software companies, along with his first-hand experience with WebTrends, has ideally prepared him to lead the delivery of WebTrends’ vision and solutions to the marketplace.”

Related Reading:
WebTrends Releases New Online Analytics Tool
WebTrends Launches New Service to Reduce Wasted Ad Dollars

adCenter Offers $1000 in Free Clicks for SEMPO Members

Microsoft’s adCenter is launching a new offer for Search Engine Marketing Professional Organization (SEMPO) members: $1000 in free clicks. Campaigns created through the promotion will be placed on Live Search and the MSN portal. Those who wish to become SEMPO members to take advantage of the offer must join the organization by December 31, 2008.

“SEMPO members, both agency and corporate search marketers, represent some of the most knowledgeable and innovative search marketing leaders in the industry,” said Valerie Bolduc, senior global product marketing manager, Advertiser and Publisher Solutions, Microsoft. “Working with SEMPO provides Microsoft with the opportunity to engage and learn from the search marketing community, which enables us to enhance our products and offerings to better serve our mutual customers.”

SEMPO President Jeffrey Pruitt noted, “SEMPO’s continued growth is tied to the strong support of its sponsors. Microsoft has long been our lead sponsor and advocate on several fronts including the SEMPO Training Institute, as well as for special programs like the adCenter search advertising promotion. Our industry association greatly appreciates Microsoft’s strong commitment and ongoing participation.”

Related Reading:
SEMPO Institute to Develop Career Opportunities for Young Chicagoans
New SEMPO Chairperson Dana Todd Has Big Dreams for Organization
SEMPO Selects Officers for New Board of Directors

Retail Search Ad Spend Up 33% So Far in Q4 2008

SearchIgnite has released data showing that the search ad spend for retailers is up 33% so far in the fourth quarter of 2008. The reason appears to be that multi-channel marketers are funneling more money to search, which has strong data on ROI.

“With the current economic climate leading up to the holidays, retailers are looking for ways to capture consumer spend and drive revenue in efficient ways,” said Roger Barnette, President of SearchIgnite.

Q4 spending is also up 58% over Q3 2008. Last year’s Q4 was up 40% over Q3 2007. And last year’s Q3 didn’t have an election to boost it’s numbers.

However, consumers are spending less per transaction. Still, the good news is that they are spending online at a steady rate of growth.

Related Reading:
SearchIgnite Releases Version 3.0 of Media Optimization Platform
SearchIgnite Releases Q1 Search Marketing Data

4 Reasons to Go to SES Chicago

If you register today to attend Search Engine Strategies Chicago, which will be held Dec. 8-12, 2008, you can save up to $200 with the Early Bird Rate.

So, why would you want to attend the only major Search Marketing Conference and Expo in the Midwest?

Let me give you 4 reasons to go to SES Chicago.

1. You’ll want to attend as many of the 74 keynote speeches, strategic development workshops, Orion panels, conference sessions, and SEM training workshops as you can. If you look over the agenda, you’ll see lots of topics that weren’t discussed at Search Engine Strategies Chicago a year ago. In fact, you’ll see new content that wasn’t covered at SES San Jose back in August. Heading into 2009 using old strategies and tactics makes about as much sense as optimizing your website for AltaVista. Things change in the search industry and savvy SEOs and SEMs understand the competitive advantage of staying up-to-date.

2. If you look over the list of sponsors and exhibitors for SES Chicago, you’ll see familiar names like Acronym Media, DoubleClick, iProspect, PrintPlace.com and TMP Directional Marketing as well as new names like AdBuyer.com, ideaLaunch, Rosetta, The Search Agency and SEO Samba. So, whether this is your first Search Engine Strategies Chicago or you’ve attended every one held since 2003, there will be plenty of products and services to check out on the show floor.

3. Next, you’ll want to take advantage of the special events and networking opportunities. On Tuesday, Dec. 9, DoubleClick will be holding a networking lunch from noon to 12:45 p.m. It will be presenting a case study on multi-channel tracking that will address how to de-duplicate search conversions when using numerous online channels. Later that afternoon, Google will hold a sponsored session entitled, “Google Site Search: Fast, Relevant, Customized Search Results for Your Website.” Google’s Nitin Mangtani will be discussing how customers are using Google Site Search to grow their businesses and how you can do the same for yours. And here’s a hot tip for first time attendees of SES Chicago: If you hang out at Kitty O’Sheas, the authentic Irish pub on the ground floor of the Hilton Chicago, you can network with fellow marketers and search engine industry professionals after hours. Plus, I recommend the shepard’s pie and Bailey’s cheese cake.

Greg%20Jarboe%20wearing%20Buckeye%20shirt.jpg 4. Now, this fourth reason will only make sense if Big 10 football is more important to you than search engine reputation management. As those of us who grew up in the Midwest already know, there’s a big football game tomorrow: Ohio State vs Michigan. Now, I’m a Wolverine. But I’ve made some friendly bets with others in the search industry who are Buckeyes. And as you can see from the photo in this post, if we lose the big game, I have to wear a Buckeye shirt to the next Search Engine Strategies conference — again. And, we’ve lost a lot over the past few years. So, depending on whether you are a graduate of the University of Michigan or The Ohio State University, I encourage you to come to Chicago in December to see who is wearing which sweatshirt this year.

In summary, there are three good reasons to go to SES Chicago no matter what happens tomorrow. And there’s a 4th good reason if Michigan upsets Ohio State, like we did in 1993.

Go Blue!

Workshops Offered by Direct Marketing Association and TopRank Online Marketing

TopRank Online Marketing and the Direct Marketing Association have just announced a partnership to develop and deliver a series of educational workshops on social media marketing entitled, “Social Media Smarts: Introduction to the Social Web, Tools and Tactics.”

With marketers facing tighter budgets in the coming months, social media marketing offers new opportunities for companies to engage customers, improve brand awareness and increase sales with budgets that are more recession friendly than many traditional marketing efforts.

Lee%20Odden%20and%20Greg%20Jarboe%20at%20SES%20San%20Jose%202008.jpg Leading the workshop will be Lee Odden, CEO of TopRank Marketing, who will introduce participants to the marketing opportunities with social media through best and worst practices examples. As you can see from the photo in this post, I’m much taller than Lee.

But, according to George Markham Director, Education Services at Direct Marketing Association, “Lee is a well rounded digital marketer uniquely qualified with over ten years experience as an internet marketing consultant and a background in corporate training.” Markham adds, “As a consultant working on the front lines of social media marketing for companies large and small, Lee brings first-hand knowledge and real-world examples to teach attendees how to develop a successful social media strategy.”

But I’m still taller.

The Social Media Smarts workshop will provide attendees with insight into blogging and blog marketing, social networks, microblogging, social news and bookmarking, video sharing, image and audio sharing, wikis and social media analytics.

Rounding out the workshop is a social media strategy exercise that will empower attendees to create their own social media strategy and develop a framework for building a business case within their organizations.

Lee is quoted in a press release as saying, “As a high demand digital marketing and PR agency, we’re seeing tremendous benefits from educating in-house marketing staff on the finer points of social media marketing.” He adds, “Offering both good and bad social media marketing examples along with strategy, tools, tactics and analytics can really empower companies to succeed.”

Now, I’ve served on panels with Lee. I know Lee. And that’s exactly the way Lee talks.

The first of the Social Media Smarts workshop series will be conducted in New York, December 4th and 5th, at the Microtek training facility in lower Manhattan. If you are in the nieghborhood, drop by and heckle Lee.

And remember: I’m taller. Actually, I was standing on my toes for this photo. Lee’s actually pretty tall, too.

Google AdWords Launches Search-Based Keyword Tool

Google AdWords has released a new keyword tool. This one lets users plug in their website and a few keywords. The tool, dubbed Search-based keyword tool, takes a look at the site and makes suggestions for keywords that may be relevant to your paid search campaign.

The idea is that you might be missing out on terms that are being searched for. I have to admit, when I’ve used keyword tools, I’ve often been wishing I knew what people were searching for instead of guessing.

But the SEO copywriter in me also knows that so many sites are already optimized for keyword terms based on traditional keyword research, which often starts with a guess.

Plus, the existing keyword tool takes keywords and phrases plugged in by the user already returns a bunch of suggestions.

The tool’s strength lies in avoiding human error. In other words, the existing AdWords keyword tool relies on human entry. This tool looks at the site and can help marketers avoid overlooking terms they may have missed.

Still, remember the tool is in beta. And Google makes it clear that it’s not responsible if you use their suggested keywords in a way that violates the law. Say, by creating an ad that includes a trademarked term.

Related Reading:

AdWords Keyword Tool Now Shows Numerical Data

Matt Cutts Video Interview on SESConferenceExpo’s Channel

During Search Engine Strategies San Jose back in August, I did a video interview with Matt Cutts, head of Google’s Webspam team. It will be uploaded to the SESConferenceExpo’s Channel on YouTube tomorrow.

Greg%20Jarboe%20interviews%20Matt%20Cutts.jpg Why the wait?

As Maury Sline explained to The Blues Brothers, “A gig like that, you gotta prepare the proper exploitation.”

So, here’s a taste of what you can look forward to seeing and hearing in tomorrow’s video interview: Matt talks about his job interview at Google before he joined the company as a software engineer in January 2000. He takes a look at trends in the industry, including mobile search. He praises an iPhone App developed by Barry Schwartz, President of RustyBrick. And he discusses the Cuttlets, the people who crowd around him at every search conference.

And what can you do today to ensure that you don’t miss the Matt Cutts video interview tomorrow? I’m glad you asked.

First, go to the SESConferenceExpo’s Channel and take a quick look around. You’ll find there are now 184 videos from SES London, SES New York, SES Toronto, and SES San Jose 2008.

According to YouTube Insight, these 184 videos currently have more than 45,000 combined views. That’s about three times more views than the number of people who attended these four conferences and expos this year.

And there will be more video interviews added during and after Search Engine Strategies Chicago, which will be held Dec. 8-12, 2008. That’s a lot of content — and a lot of insights from top search experts and the search engines themselves.

Now, some of these video interviews are uploaded to YouTube during each SES conference. But others are uploaded in the weeks and months following a show.

So, if you want to be alerted when the Matt Cutts video interview has been posted, all you need to do is hit the orange “Subscribe” button in the upper left hand corner of the SESConferenceExpo’s Channel, which already has 142 subscribers.

To embed one of these video interviews, just copy the code from the “Embed” box — which you can find in the “About This Video” box when you’re watching the video. Once you’ve copied the code, just paste it into your website or blog to embed it.

And if you want to embed several of these video interviews, use the Search Engine Strategies video widget. It will let you customize a SES Video Player Widget for the audience on your website or blog.

For example, in the header options, I selected the standard link and said I’m blogging at SES Chicago. For my playlist content, I selected videos of everyone, picked two thumbnails with a maximum of 25 results. And for my format option, I selected a vertical orientation. And the SES Video Player Widget generated the code for me to past into this blog post.

Now, I could have selected a customized header. And after going through an authentication process, I could have customized my playlist — and display only videos of my company. Or I could display videos of everyone, but with videos of my company first. You can see an example of this on the SEO-PR website.

Or, you can see an example of a more bi-partisan approach on the Search Engine Strategies Chicago home page — just below the fold. (By the way, if you register by Friday, Nov. 21, you can save up to $200 with the Early Bird rate.)

Now, I don’t need to explain the benefits of adding video to your blog. Search engine marketers and popular bloggers understand that already. But consider the benefits of adding relevant content from the latest SES conference and expo — quality content that can be customized for your audience. And, don’t take my word for it, check it out for yourself. It is useful content that your website’s visitors will find beneficial or your blog readers will find valuable.

What’s the catch?

Well, if you select videos of everyone, then you might end up with a Matt Cutts video interview on your website or blog. And if anyone watches it, that would give the SESConferenceExpo’s Channel on YouTube more views.

Or, as Elwood told Maury Sline, “I know all about that stuff. I have been exploited all my life.”

AOL Presents the Platform-A Tour

AOL’s ad network, Platform-A, is going on tour. The 5-city event begins in New York City on November 17th at the American Museum of Natural History. The next stop will be Atlanta on November 20.

The tour will break for the holidays before hitting Chicago, Los Angeles, and San Francisco in 2009.

“AOL has one of the largest, most diverse and most engaged audiences on the Web, and combined with Platform-A’s industry-leading technologies, we can offer advertisers a unique combination of scale, integrated branding, and advanced targeting capabilities to enable them to deliver their branding messages in an effective, engaging and highly efficient way,” said Platform-A President Lynda Clarizio. “At a time when companies make sure that every penny spent on advertising counts, AOL delivers quality content and engaged consumers and Platform-A connects marketers to this audience to drive superior results.”

Related Reading:
AOL’s Platform-A Collaborates with T-mobile for 2 Day, Billion Impression Ad Blitz
AOL’s Platform-A Unveils Plans for Self-Service Ad Marketplace Exchange
AOL’s Platform-A Launches iPhone Advertising Solution

Blog Content Influences Consumer Buying Behavior

New market research has found that blog readers are strongly influenced by blog content when it comes to purchase decisions across a number of categories, and that blogs play a key role in ushering readers to the point of an actual purchase. BuzzLogic, a social media analysis company and ad network, sponsored the market research and JupiterResearch, a Forrester research company, conducted the survey of more than 2,000 online consumers in the US.

Barry%20Parr%20JupiterResearch.jpg Their Harnessing the Power of Blogs survey also found that blog readership has grown 300% over the past four years. The results also suggest that consumers who read blogs more than once per month — or frequent blog readers — use blogs as the top online navigation tool to discover other blog content, ranking higher than general Web search or blog search.

Rob%20Crumpler%20BuzzLogic.jpg The new market research will be the focus of a free webinar, “Consumers and the Influence of Blogs: What it Means for Your Marketing Mix,” which will be held on Thursday, November 20, 2008, at 2:00 p.m. EDT / 11:00 a.m. PDT. The free webinar will be moderated by Matt McGowan, vice president and publisher for Incisive Media’s digital marketing businesses, and will feature Barry Parr, Analyst at JupiterResearch, and Rob Crumpler, President and CEO of BuzzLogic.

Looking more closely at how blogs factor into consumer purchase decisions and the nature of blog influence on buying behavior, the survey found:
• Blogs influence purchases: 50% of blog readers say they find blogs useful for purchase information.
• Blogs sway more purchases among readers than social networks: More frequent blog readers say they trust relevant blog content for purchase decisions than content from social networking sites. Enid Burns of The ClickZ Network focused on this finding in her recent story about the survey, “Study: Blogs Influence Purchases More Than Social Sites.”
http://www.clickz.com/showPage.html?page=3631303
• Niche focus ups influence factor: For those who have found blog content useful for product decisions, 56% said blogs with a niche focus and topical expertise were key sources.
• Blogs go beyond tech: Outside of technology-related purchases, for which 31% of readers say blogs are useful, other key categories include: media and entertainment (15%); games/toys and/or sporting goods (14%); travel (12%); automotive (11%); and health (10%).

According to the study, blogs factor in to critical stages of the purchase process, weighing most heavily at the actual moment of a purchase decision. When it comes to respondents who said they have trusted blog content for purchase decisions in the past, over half (52 percent) say blogs played a role in the critical moment they decided to move forward with a purchase.

Blog readers were also surveyed about the influence of blogs as it relates to the following steps of the purchase process:
• 21% decide on a product or service,
• 19% refine choices,
• 19% get support and answers,
• 17% discover products and services,
• 14% assure,
• 13% inspire a purchase
• 7% execute a purchase.

For frequent blog readers, ads on blogs are on par with sponsored search results. However, trust of blog advertising exceeds that of social networking site advertising. A quarter of these readers say they trust ads on a blog they read; paid search links also accounted for 25% of the responses, while 19% say they trust ads on social networking sites.

The study also suggests that ads on blogs spur a number of activities: 40% of blog readers have taken action as a result of viewing an ad on a blog; 50% of frequent blog readers say this is the case. The top activities include:
• 17% read product reviews online,
• 16% sought out more info on a product or service,
• 16% visited a manufacturer or retailer website.

JupiterResearch designed and fielded the survey in August 2008 to online consumers selected randomly from the NPD Group US online consumer panel. A total of 2,210 individuals responded. For more information on the survey’s methodology, go to JupiterResearch.

Now, blogs certainly aren’t considered the “newbies” of the social media scene – “granddaddies” is probably a more appropriate term. But that gives them an advantage from a marketing perspective – the medium has matured and moved from early adopter phase to the mainstream.

This may come as a surprise to some search engine marketers, but blog readers do not appear to rely as heavily on search as a means to find new blogs as consumers of traditional online media do. According to the new survey, one in five consumers who have read a blog in the past 12 months — or general blog readers — use blog links to discover new blogs. Further, the study suggests blogs are not consumed in isolation — 49% of blog readers and 71% of frequent readers read more than one blog per session. Other key findings include:
• Links more powerful than search: For frequent readers, links beat search as a navigation tool: 38 percent said blog links were the top tool for discovering new blog content as compared to 34 percent who voted for Web search.
• Links signal trust: For frequent readers, blog links appear to have similar impact as a trusted recommendation from a person (a response from 39 percent of survey participants).
• Blog search not yet mainstream: Blog search engines received the lowest ranking from respondents: 6 percent of general readers and 11 percent of frequent readers say they use these tools to discover new blogs.

If you are interested in getting more details about Harnessing the Power of Blogs, register for the free Webinar. Again, it will be held on Thursday, November 20, 2008, at 2:00 p.m. EDT / 11:00 a.m. PDT.

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