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Preparing for the Worst: Bad Online Economic Data Just in Time for Black Friday

It’s the day before Thanksgiving, where you show up at the office, but you’re really thinking about tomorrow’s good meal. You’ve worked hard to set up those search marketing campaigns to run strong on Black Friday and Cyber Monday.

So, I really hate to bring you the bad news, but keeping it from you would be a disservice.

Let’s just rip off the bandaid.

First up, eMarketer has lowered its projections for online advertising spending for 2009. The new growth number is 8.9%, down from 14.5% projected in August. They’re also expecting a long recovery, projecting 2010 growth to be just 10.9%. In five years, things will still be slower on the uptake (than in recent years). Projections for 2013 growth are at 13.5%. Silver lining: some of the tapering off is likely due to market saturation and not just the economy.

emarketerprojections112608percent.jpg

Next, eBay’s traffic is declining. In January of 2007, eBay saw 62 million unique visitors. Last month, they saw just 49 million. Sure, not all of that was due to the economy, but dipping below 50 million can’t be good for eBay.

I saved the worst for last. comScore has released data showing that online consumer spending for the first 23 days of November was down 4% from last year. That’s not a slow down in growth people, that’s flat out shrinkage.

But I’m not a total Scrooge. Unemployment numbers were better than expected this week. And at least one Slate columnist explains why fears of another Great Depression could be overblown (let’s hope he’s right!).

As we overdose on turkey, stuffing and pumpkin pie, let us not forget the ultimate strategy for marketing, business and life in general: Hope for the best but prepare for the worst.

Related Reading:
Selling SEO During an Economic Downturn
E-commerce Growth Slows to Just 1% in October 2008
Online Advertising Networks Struggle As Industry Growth Slows

Matt Cutts Video Interview on SESConferenceExpo’s Channel

During Search Engine Strategies San Jose back in August, I did a video interview with Matt Cutts, head of Google’s Webspam team. It will be uploaded to the SESConferenceExpo’s Channel on YouTube tomorrow.

Greg%20Jarboe%20interviews%20Matt%20Cutts.jpg Why the wait?

As Maury Sline explained to The Blues Brothers, “A gig like that, you gotta prepare the proper exploitation.”

So, here’s a taste of what you can look forward to seeing and hearing in tomorrow’s video interview: Matt talks about his job interview at Google before he joined the company as a software engineer in January 2000. He takes a look at trends in the industry, including mobile search. He praises an iPhone App developed by Barry Schwartz, President of RustyBrick. And he discusses the Cuttlets, the people who crowd around him at every search conference.

And what can you do today to ensure that you don’t miss the Matt Cutts video interview tomorrow? I’m glad you asked.

First, go to the SESConferenceExpo’s Channel and take a quick look around. You’ll find there are now 184 videos from SES London, SES New York, SES Toronto, and SES San Jose 2008.

According to YouTube Insight, these 184 videos currently have more than 45,000 combined views. That’s about three times more views than the number of people who attended these four conferences and expos this year.

And there will be more video interviews added during and after Search Engine Strategies Chicago, which will be held Dec. 8-12, 2008. That’s a lot of content — and a lot of insights from top search experts and the search engines themselves.

Now, some of these video interviews are uploaded to YouTube during each SES conference. But others are uploaded in the weeks and months following a show.

So, if you want to be alerted when the Matt Cutts video interview has been posted, all you need to do is hit the orange “Subscribe” button in the upper left hand corner of the SESConferenceExpo’s Channel, which already has 142 subscribers.

To embed one of these video interviews, just copy the code from the “Embed” box — which you can find in the “About This Video” box when you’re watching the video. Once you’ve copied the code, just paste it into your website or blog to embed it.

And if you want to embed several of these video interviews, use the Search Engine Strategies video widget. It will let you customize a SES Video Player Widget for the audience on your website or blog.

For example, in the header options, I selected the standard link and said I’m blogging at SES Chicago. For my playlist content, I selected videos of everyone, picked two thumbnails with a maximum of 25 results. And for my format option, I selected a vertical orientation. And the SES Video Player Widget generated the code for me to past into this blog post.

Now, I could have selected a customized header. And after going through an authentication process, I could have customized my playlist — and display only videos of my company. Or I could display videos of everyone, but with videos of my company first. You can see an example of this on the SEO-PR website.

Or, you can see an example of a more bi-partisan approach on the Search Engine Strategies Chicago home page — just below the fold. (By the way, if you register by Friday, Nov. 21, you can save up to $200 with the Early Bird rate.)

Now, I don’t need to explain the benefits of adding video to your blog. Search engine marketers and popular bloggers understand that already. But consider the benefits of adding relevant content from the latest SES conference and expo — quality content that can be customized for your audience. And, don’t take my word for it, check it out for yourself. It is useful content that your website’s visitors will find beneficial or your blog readers will find valuable.

What’s the catch?

Well, if you select videos of everyone, then you might end up with a Matt Cutts video interview on your website or blog. And if anyone watches it, that would give the SESConferenceExpo’s Channel on YouTube more views.

Or, as Elwood told Maury Sline, “I know all about that stuff. I have been exploited all my life.”

Senator Dorgan Prepares Net Neutrality Bill

Senator Byron Dorgan (D-ND) is planning to introduce a net neutrality bill in January, according to Reuters. President-elect Barack Obama has said he supports net neutrality, though it is not yet clear whether he backs Dorgan’s bill.

The bill would prevent Internet Service Providers (ISPs) from blocking web content. Net neutrality supporters say some ISPs have blocked content because of concerns over the amount of bandwidth used by customers. Others have slowed downloading activities for the same reason.

Internet service provider AT&T told Reuters it would be crazy to block content because the customers would just jump ship to an ISP that doesn’t. Blocking content would be akin to shooting themselves in the foot.

Indeed, the bill would pit ISPs such as AT&T, Verizon Wireless and cable companies against content providers such as Google and Microsoft.

Yes, in Washington, enemies make the strangest bedfellows.

Related Reading:
Uncle Sam Says: Thumbs Down on Net Neutrality
Without Neutrality, What Happens to Search?

Accoona Acquired by Masterseek

U.S. business-to-business search engine Accoona has been acquired by Denmark-based business-to-business search engine Masterseek. Accoona launched in 2004 and has seen much of its success in China.

“We have worked intensely for the last two weeks in order to get all of the legalities and finances in place for the takeover and there is still a great deal of work in front of us to integrate and re-launch the search service,” states Rasmus Refer, founder of the Masterseek Corp.

Accoona will be re-launched (again) with integrated Masterseek data in the U.S. and China. Then it will be launched in Europe. The target date for the European release is January 2009.

AdWords API Gets an Update and Extra Quota

Google’s AdWords API team has released version 13 of the open source tool. The update includes the following:

  • New geotargeting options
  • Active campaign and ad group retrieval
  • Campaign budget suggestions
  • Quality-based bid and quality score support
  • Mobile Image Ad support
  • Easier MCC account hierarchy retrieval
  • MCC Alerts support
  • Search volume data returned in KeywordToolService
  • Minimum bids no longer supported

For more on the updates, read the release notes:

AdWords API advertisers will also receive 20% more API units from now through January 15, 2009. Here’s how it works:

  • All developers can purchase API units at the rate of 1200/$0.25, up from 1000/$0.25, from now through January 15th, 2009.
  • Advertisers who are eligible for free API units will receive credit at the rate 300/$ of AdWords spend, up from 250/$ of AdWords spend. They will be credited the holiday bonus based on their spend in previous months.

Related Reading:
AdWords API Gets Local Database Sync Update
Conversion Optimizer Now Supported by Adwords Editor and API
Google Adds Pricing Model To Google AdWords API: Opens Commercial Use

Omniture Acquires Site Search and Merchandising Business from Mercado

Omniture has agreed to acquire the site search and merchandising assets of Mercado. Already a partner of Omniture, Mercado’s tools were previously integrated with Omniture SiteCatalyst through Omniture Genesis.

“Omniture is the top supplier of Web analytics to the retail industry and this acquisition extends our leadership further into merchandising,” said Josh James, CEO and co-founder of Omniture. “The macro environment has created a great opportunity for us to acquire assets that we have been interested in for some time at a great value for our stockholders.”

Last month, Omniture launched its SiteSearch product, a hosted site search product picked up via its Visual Sciences acquisition, which was completed January of this year.

ChaCha is Fastest Growing Mobile Text Search Service

Since launching a mobile text search service in January, ChaCha has answered 27 million queries, already gaining 7% of the U.S. mobile search market. They tied Yahoo in mobile search market share by the end of June 2008.

ChaCha experienced an 800% growth rate in the second quarter of 2008.

“Mobile search is growing at an incredible pace,” says Chris Quick, mobile media analyst with Nielsen Mobile. “Within the mobile SMS search category, ChaCha is the fastest growing service, increasingly competitive with other mobile search providers. We’re therefore keeping very close tabs on how ChaCha will affect the mobile market.”

Looks like refocusing their business model on mobile text search is working out pretty nicely. I’ve used ChaCha myself, and I find it quite useful. I can text a question, keep going about my day and then get the precise answer I need a few minutes later. It saves me time, because I can get stuff done instead of sifting through a bunch of different search results, which may or may not be relevant.

What do you think of ChaCha’s mobile text search service and growth? Direct your thoughts to the comments section.

Omniture Launches Analytics-Driven Site Search

Web analytics provider Omniture today launched Omniture SiteSearch, a hosted site search product it picked up in its Visual Sciences acquisition, which closed in January 2008.

The SiteSearch product was an early entry in the software-as-a-service (SaaS) space. It was originally launched in 1999 as Atomz Search, part of its content management suite. Atomz was later acquired by analytics provider WebSideStory, which later acquired Visual Sciences. The entire company changed its name to Visual Sciences, and was then acquired by Omniture.

A few clients, including Verizon and BusinessWeek have been using SiteSearch as a standalone product, according to Jeff Minich, senior product marketing manager at Omniture. Today, it becomes an integrated part of the Omniture online marketing suite.

The biggest effect of this is the ability to impact site search results using data from Omniture’s SiteCatalyst analytics package. So on an e-commerce site, for example, a search for “shirts” could be made to return the most popular shirts of the season, or those that return the highest margin, or those that are converting highest, Minich said.

“You can set business rules to break ties, or to push a page higher in the results,” he said. “You can also combine metrics, and weight them relative to each other, and relative to the natural relevancy ranking in SiteSearch.”

Frank Biondi and John Chapple Join Yahoo Board of Directors

In accordance with the terms of the settlement with Carl Icahn, Yahoo has added two more board members to complete the expansion to 11. Frank Biondi and John Chapple, who previously were members of Icahn’s proxy board, have been appointed just two weeks after Icahn’s appointment was made official. 8 of Yahoo’s previous board stayed on for the deal.

Here’s the lowdown on the new dudes:

Frank Biondi has served as senior managing director of WaterView Advisors LLC, a private equity limited partnership focused on media and entertainment, since 1999. From April 1996 to November 1998, Mr. Biondi served as chairman and chief executive officer of Universal Studios, Inc. From July 1987 to January 1996, Mr. Biondi served as president and chief executive officer of Viacom, Inc. Mr. Biondi is a director of Amgen, Inc., Cablevision Systems Corporation, Hasbro, Inc., The Bank of New York Mellon Corporation and Seagate Technology.

John Chapple has served as president of Hawkeye Investments LLC, a privately-owned equity firm investing primarily in telecommunications and real estate ventures, since October 2006. Prior to forming Hawkeye, Mr. Chapple served as president, chief executive officer and chairman of the board of Nextel Partners from January 1998 to June 2006, when the company was purchased by Sprint Communications. From 1995 to 1997, Mr. Chapple was the president and chief operating officer for Orca Bay Sports and Entertainment in Vancouver, B.C., which at the time owned and operated Vancouver’s National Basketball Association and National Hockey League sports franchises in addition to the General Motors Place sports arena. From 1988 to 1995, he served as executive vice president of operations for McCaw Cellular Communications and subsequently AT&T Wireless Services following the merger of those companies. Mr. Chapple serves on the board of directors of several telecommunications companies: Cbeyond, Inc. (Nasdaq: CBEY) an integrated service telephone company, and privately held companies Seamobile Enterprises, which provides integrated wireless services at sea, and Telesphere Networks, Inc., a VOIP (Voice over Internet Protocol) company providing service in 44 states. In addition, he has served as a member of Syracuse University’s board of trustees since 2005 and as chairman since 2008.

Twing Search Engine Launches Buzz Graph

twing.jpg

Twing.com, a new search engine dedicated to finding information within forums and communities, today announced it has launched new features that can help brand managers gain insight into product and company discussions.

“Our Saved Search and Buzz Graph products were created for our users,” said General Manager Kevin Shea in a statement. “And they also have a lot of value for anyone tracking brand conversations.”

Buzz Graphs let visitors see the popularity of various terms within the online community space, as well as refine terms by category and share the results with colleagues. Typical web users might find the results fun and interesting. For brand managers, it’s a valuable tool offering insight into what’s being said about products and companies.

According to Forrester’s North American Social Technographics Online Survey, Q2, 2007, those who read online forums account for 28 percent of US Consumers – even more than blogs, which account for 25 percent. In terms of participation, 18 percent contribute to online forums, whereas only 14 percent comment on blogs, with 11 percent maintaining their own blogs. While blog writing and usage is considered explosive, the facts show that much of the online conversation is happening in forums.

Launched in January 2008, Twing.com is a search engine dedicated to online communities and forums. Twing.com’s proprietary software and algorithms index thousands of forums and millions of conversations worldwide. Analyzing forum posts, topics, and whole forums provides accurate and relevant search results.

“If today’s marketing is really about conversations and relationships, then good brand stewardship demands managers pay attention to the conversations happening in forums,” said Director of Product Management Scott Germaise in a statement. “Keeping track of web pages and blogs is not enough. The real person-to-person communication is happening in online forums.”

Twing offers multiple search options plus advanced filtering and sorting tools so people can effectively search forums in ways not available until the advent of Twing.com. The company also seeks to build even more awareness of the online forum space.

Twing.com is easily used by entering search terms to quickly locate specific discussions and/or topics. Visitors can register – for free – to become a Twing.com member, participate in Twing.com’s forums and take advantage of current and upcoming personalization options.

Twing.com’s use of proprietary software and algorithms enables users to search into forum content well beyond the limitations of traditional search engines. With Twing.com, Internet users can search the rich user-generated content found in online communities and forums, and access these discussions through highly relevant, easy-to-read search results.

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