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Last month, Google AdWords launched a display ad builder. And already the tool is getting updates. According to the Google AdWords blog, here’s what you can look forward to:

• Image picker: You can now choose from previously uploaded images when creating your ads.
• Real-time editing: See what your text and other customization edits look like, automatically — without having to click the ‘update preview’ button.
• Quicker way of seeing available ad sizes: You can see which sizes your ad can run in for each ad template without having to complete the ad creation process. You can also preview how your customization choices affect each size.
• Additional templates: Choose from even more templates for customizing your ads.

Have you used the Display Ad Builder? What are your thoughts? Share them in the comments.

TopRank Online Marketing and the Direct Marketing Association have just announced a partnership to develop and deliver a series of educational workshops on social media marketing entitled, “Social Media Smarts: Introduction to the Social Web, Tools and Tactics.”

With marketers facing tighter budgets in the coming months, social media marketing offers new opportunities for companies to engage customers, improve brand awareness and increase sales with budgets that are more recession friendly than many traditional marketing efforts.

Leading the workshop will be Lee Odden, CEO of TopRank Marketing, who will introduce participants to the marketing opportunities with social media through best and worst practices examples. As you can see from the photo in this post, I’m much taller than Lee.

But, according to George Markham Director, Education Services at Direct Marketing Association, “Lee is a well rounded digital marketer uniquely qualified with over ten years experience as an internet marketing consultant and a background in corporate training.” Markham adds, “As a consultant working on the front lines of social media marketing for companies large and small, Lee brings first-hand knowledge and real-world examples to teach attendees how to develop a successful social media strategy.”

But I’m still taller.

The Social Media Smarts workshop will provide attendees with insight into blogging and blog marketing, social networks, microblogging, social news and bookmarking, video sharing, image and audio sharing, wikis and social media analytics.

Rounding out the workshop is a social media strategy exercise that will empower attendees to create their own social media strategy and develop a framework for building a business case within their organizations.

Lee is quoted in a press release as saying, “As a high demand digital marketing and PR agency, we’re seeing tremendous benefits from educating in-house marketing staff on the finer points of social media marketing.” He adds, “Offering both good and bad social media marketing examples along with strategy, tools, tactics and analytics can really empower companies to succeed.”

Now, I’ve served on panels with Lee. I know Lee. And that’s exactly the way Lee talks.

The first of the Social Media Smarts workshop series will be conducted in New York, December 4th and 5th, at the Microtek training facility in lower Manhattan. If you are in the nieghborhood, drop by and heckle Lee.

And remember: I’m taller. Actually, I was standing on my toes for this photo. Lee’s actually pretty tall, too.

Citysearch appears to be going for the jugular with its newly rebuilt site. While many sites add a little social here and a little mobile there, Citysearch is going for the three hottest trends all at once: Social, Local, Mobile.

“We rebuilt the Citysearch platform to give our users what they asked for — a new site that drills down to the hyper-local level with content for specific neighborhoods,” said Jay Herratti, CEO of Citysearch. “We also expanded our social and community tools by integrating Facebook Connect deeply into our site experience. Now users will be able to see their Facebook friends on Citysearch and share reviews and recommendations.”

This is a completely smart strategy as the economy gets tighter. Expect to see these trends grow even hotter despite the Wall Street-Capitol Hill drama.

I can see all sorts of possibilities. People are relocating or working in a different part of town. The ability to check out new local restaurants, entertainment venues, etc via their mobile and connect with people socially will be powerful.

Here’s what Citysearch is saying the new experience will be like:

– More local — Citysearch is expanding its local coverage from 140 local city guides to over 75,000 cities and neighborhoods nationwide. New geo- targeted search technology provides a truly local experience to users, allowing them to target businesses according to zip code. Citysearch also restores balance to local business coverage by providing content from three distinct voices: users, editors and merchants.

– More social — With Facebook Connect, users can log into Citysearch using their Facebook account, allowing them to discover new local businesses and share reviews with their friends online and providing a personal view of their neighborhood and favorite local spots. New social features also enable users to create profiles, more easily review businesses and infuse their opinions and unique local content into their social graph. Connectivity to more major social networks will follow in the coming months.

– More mobile — Mobile by Citysearch puts reviewing into the palm of the consumer’s hand. Key features include an interface tailored to each individual mobile device — optimizing content layout and keystrokes required to surface search results — on-the-go reviews, and mobile menus.

– More intuitive — The new interface offers a streamlined registration process, easy review writing interface, new search refinement and navigation tools. Other new features include a follow-along map with integrated content that moves as the user scrolls down the page, making it easier for users to see everything they need in one place.

What do you think of the update? Let us know in the comments.

Related Reading:
MapQuest Partners with Citysearch for Comprehensive Search Results
AOL to Distribute Citysearch Content, Ads

E-commerce growth slowed to just 1% last month, according to comScore. This is the lowest rate since comScore began culling the data in 2001.

Let’s just rip this bandaid off (more like ripping your heart out) with the raw data. Here are the growth rates for every month, beginning in June 2007 and ending October 2008.

For the visually-inclined:

After you’re done throwing things against the wall and cursing at your screen, feel free to leave a comment.

Related Reading:
Women Plan to Spend Less this Holidays, First Cuts Going to Themselves
Bill Tancer of Hitwise Analyzes Economy on SES Webcast
60% of Marketing Budgets Remain Unchanged by Economy
Landing Pages: Test Now or Forever Hold Your Peace

AT&T is getting into the online video search game. They’ve launched VideoCrawler.com, which indexes videos from thousands of video sites. Users can organize videos into collections, which can be shared through social networking widgets.

“We want to do everything possible to connect customers to the content they want, and today more than ever, what they want online is social media,” said Sean O’Leary, vice president, AT&T Business Development. “With thousands of popular video Web sites, it’s become more and more challenging to find, sort and manage all of the best clips that are out there. That’s exactly what we’re working to solve with VideoCrawler by allowing users to search from an index of the most popular media sources from across the Web.”

Related Reading:
Yahoo’s oneSearch Now Default on AT&T’s MEdia Net Mobile Portal
AT&T iPhone Google Deal Pits Apple Against Blackberry
Online Video Advertising to Peak in 2012 Predicts eMarketer Report

JP Morgan Internet analyst Imran Khan is lowering projections for search ad spend for 2008 and 2009. The forecast for 2008 growth is now 23.4% year-over-year, down from earlier projections at 27.4%. The forecast for 2008 is a dismal 17.3%, down from 25.5%.

Khan sees specific sectors as being hit harder than others, particulary travel, telecom, autos, and retail. Still, Khan expects search advertising to hold up better than display advertising.

What do you think of Khan’s revised projections?

Related Reading:
Online Advertising Networks Struggle As Industry Growth Slows
60% of Marketing Budgets Remain Unchanged by Economy

Changes are coming to the way AdWords calculates its Quality Score and Ad Rank. The changes will be implemented in the coming weeks.

First up, Quality Score will no longer take ad position into account. The idea is that simply dishing out the dough for a higher position has nothing to do with the quality of the ad.

CORRECTION: Here’s what Google really said: “To calculate the most accurate Quality Scores, it’s important that the influence of ad position on CTR be taken into account and removed from the Quality Score.” Bloggers have been pointing out that Google has been doing this. When I get further clarification from Google, I’ll let you know! Stay tuned.

Next, Ad Rank is going to focus on quality for ads that appear on top of the search results. Ads must meet a “quality threshold” in order to appear in that prime real estate. It will be possible for a lower positioned ad to jump above a higher position ad in the sidebar ads to hang out in the box above the organic results if it meets the threshold but the higher positioned ads don’t.

Clearly, Google is making quality a key focus in AdWords. This may be an attempt to improve the program in the midst of a slowdown in growth for paid search. Or it could be an attempt to show that Google is more concerned about quality than price - and therefore advertisers need not be worried about a little thing like a search advertising deal with Yahoo.

What do you think about the focus on quality? Let us know in the comments.

Related Reading:
Google Makes AdWords Site Stats Logo Optional
AdWords Editor Version 6.5 Released
AdWords Conversion Optimizer Releases New Eligibility Requirements
AdWords API Gets an Update and Extra Quota

Who is not wary of bad PR? Everyone is! After all, if the hype gets bad enough, the effects on any company can be disastrous. That is why many companies spend a lot of time and effort on PR activities. But what if, despite your best efforts, you get bad PR? [...]

Google’s AdWords API team has released version 13 of the open source tool. The update includes the following:

• New geotargeting options
• Active campaign and ad group retrieval
• Campaign budget suggestions
• Quality-based bid and quality score support
• Mobile Image Ad support
• Easier MCC account hierarchy retrieval
• MCC Alerts support
• Search volume data returned in KeywordToolService
• Minimum bids no longer supported

For more on the updates, read the release notes:

AdWords API advertisers will also receive 20% more API units from now through January 15, 2009. Here’s how it works:

• All developers can purchase API units at the rate of 1200/$0.25, up from 1000/$0.25, from now through January 15th, 2009.
• Advertisers who are eligible for free API units will receive credit at the rate 300/$ of AdWords spend, up from 250/$ of AdWords spend. They will be credited the holiday bonus based on their spend in previous months.

Related Reading:
AdWords API Gets Local Database Sync Update
Conversion Optimizer Now Supported by Adwords Editor and API
Google Adds Pricing Model To Google AdWords API: Opens Commercial Use

New data released by Rubicon Consulting shows that online reviews are second only to word of mouth when it comes to influencing consumer purchasing decisions.

Here’s other key points from the survey:

• The Web is the #2 resource for customer support information, after user manuals. It ranks ahead of calling the manufacturer or asking a dealer.
• Website categories that get the most daily usage are search, social communities like MySpace and Facebook, general news websites like CNN.com and NYTimes.com, and online banking.
• The websites that Americans value most are (in order), Google, Yahoo, YouTube, Wikipedia, and Facebook. Although Yahoo’s financial challenges have generated a lot of press attention, it continues to have a very large and loyal following.
• Young people (age 22 and under) are much noisier online than their elders. They account for about half of all the content and comments posted online.
• Facebook appears to be ahead of MySpace in terms of number of users in the US, and perceived value of the site.
• Despite extensive publicity, the community sites SecondLife and Twitter reach only a few percent of US Internet users.
• Democrats are more active online than Republicans. Democrats are more likely to participate in online communities, and say they are more heavily influenced in their voting decisions by information they find online.

Harry Max, a principal at Rubicon Consulting said, “Many companies downplay the importance of online communities because only a few percent of all Internet users contribute to them heavily. What they don’t understand is that most other Internet users read those reviews and rely on them heavily when making purchase decisions. Taking good care of online communities can be a huge money-saver for companies trying to get more marketing impact from limited budgets.”

I disagree. I think a lot of companies are interested in online communities but aren’t always sure how to engage consumers with them. However, with the economy the way it is, many companies are likely to cut social media first, as we saw in data released just the other day.

The biggest key to making sure you get good online reviews is to have a solid product or service. So, while you’re making those efficiencies in order to survive the slow economic times, make sure your products don’t suffer. Better yet, create efficient products and services and just watch those positive reviews come in.

To get the ball rolling, you might try pitching a few bloggers - especially mom bloggers if you have a product or service related to them.

Related Reading:
How to Bury Negative Online Mentions of You - Intermediate Level Tactics
Constructive feedback on online reputation management
SEO for Brand Reputation Management
Pssst. People are Talking… About Your Business!