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WebTrends Taps Microsoft, Yahoo Vet as VP of Marketing

Former Microsoft and Yahoo employee, Jascha Kaykas-Wolff, is heading to WebTrends to become their Vice President of Marketing. Kaykas-Wolff comes to WebTrends directly from a business consulting firm, but previously held senior management roles at Microsoft and a management role at Yahoo.

WebTrends CEO Alex Yoder said, “Jascha is a veteran digital marketer, and brings a successful track record of developing and executing strategies that enhance customer experience and deliver meaningful results. His background with Internet and software companies, along with his first-hand experience with WebTrends, has ideally prepared him to lead the delivery of WebTrends’ vision and solutions to the marketplace.”

Related Reading:
WebTrends Releases New Online Analytics Tool
WebTrends Launches New Service to Reduce Wasted Ad Dollars

Workshops Offered by Direct Marketing Association and TopRank Online Marketing

TopRank Online Marketing and the Direct Marketing Association have just announced a partnership to develop and deliver a series of educational workshops on social media marketing entitled, “Social Media Smarts: Introduction to the Social Web, Tools and Tactics.”

With marketers facing tighter budgets in the coming months, social media marketing offers new opportunities for companies to engage customers, improve brand awareness and increase sales with budgets that are more recession friendly than many traditional marketing efforts.

Lee%20Odden%20and%20Greg%20Jarboe%20at%20SES%20San%20Jose%202008.jpg Leading the workshop will be Lee Odden, CEO of TopRank Marketing, who will introduce participants to the marketing opportunities with social media through best and worst practices examples. As you can see from the photo in this post, I’m much taller than Lee.

But, according to George Markham Director, Education Services at Direct Marketing Association, “Lee is a well rounded digital marketer uniquely qualified with over ten years experience as an internet marketing consultant and a background in corporate training.” Markham adds, “As a consultant working on the front lines of social media marketing for companies large and small, Lee brings first-hand knowledge and real-world examples to teach attendees how to develop a successful social media strategy.”

But I’m still taller.

The Social Media Smarts workshop will provide attendees with insight into blogging and blog marketing, social networks, microblogging, social news and bookmarking, video sharing, image and audio sharing, wikis and social media analytics.

Rounding out the workshop is a social media strategy exercise that will empower attendees to create their own social media strategy and develop a framework for building a business case within their organizations.

Lee is quoted in a press release as saying, “As a high demand digital marketing and PR agency, we’re seeing tremendous benefits from educating in-house marketing staff on the finer points of social media marketing.” He adds, “Offering both good and bad social media marketing examples along with strategy, tools, tactics and analytics can really empower companies to succeed.”

Now, I’ve served on panels with Lee. I know Lee. And that’s exactly the way Lee talks.

The first of the Social Media Smarts workshop series will be conducted in New York, December 4th and 5th, at the Microtek training facility in lower Manhattan. If you are in the nieghborhood, drop by and heckle Lee.

And remember: I’m taller. Actually, I was standing on my toes for this photo. Lee’s actually pretty tall, too.

24/7 Real Media is Fastest Growing Top 10 Ad Network

While some sectors in the economy are struggling, 24/7 Real Media brings some much needed good news. They are the fastest growing top ten ad network in the six months ending October 2008, according to the comScore Media Metrix report.

24/7 grew by 36% and now reaches 135 million unique users. That’s 71% of U.S. internet users.

“We will continue to diversify our publisher network to provide advertisers with unmatched targeting and reach, to accomplish their specific program goals and experience increased ROI for every campaign,” said Ari Bluman, president of North American sales and operations for 24/7 Real Media, Inc. “As a result of our robust targeting options and tremendous reach, we have one of the highest performing networks available.”

Related Reading:
WPP Seals Deal to Acquire 24/7 Real Media
Yahoo, WPP Partner To Sell Ad Inventory
24/7 Real Media Launches B2B Ad Network

Twitter Updates for 2008-11-06

links for 2008-11-05: FCC Passed "White Space" What Does It Mean Twitter Updates for 2008-1.. http://tinyurl.com/68oz29 #
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Twitter Updates for 2008-11-05: New Article - Send Flowers Online [...]

Yahoo’s Sue Decker Weighs In on the Defense of the Search Ad Deal with Google

Yahoo President Sue Decker took to the Yahoo Anecdotal blog to defend the search advertising deal her company struck with Google a few months ago.

Google has been doing the heavy lifting when it comes to defending the deal to the critics. So, it was about time we heard from Yahoo again on the deal.

But Decker started off with a sarcastic tone. Her first paragraph ended with:

Since the critics clearly don’t understand the deal and what it means for Yahoo!, Google, advertisers, and users, it’s time for some myth-busting.

Sue, if you want to win friends to your side, you shouldn’t alienate these critics. Many of them are AdWords customers!

But Decker devolves even further by saying making her two points about what the deal does for Yahoo instead of making it about the customer:

  • Yahoo! will use this agreement to help us become a stronger competitor in all aspects of online advertising; and
  • Yahoo! is not exiting the sponsored search business. We plan to remain a strong player in sponsored search.

I know that Decker has probably been consumed with trying to save a flailing Yahoo. But the fact that she’s going after this argument by defending the business aspirations of Yahoo might show why this company is struggling in the first place.

Companies succeed when they focus on the customer. But Yahoo is focused on stock prices and board preservation. This is not the way to win the hearts of search advertisers or investors.

Otherwise, Decker made points that Google has made. She says there will not be price setting between Yahoo and Google because advertisers set the prices through the bidding process. The price is related to the value which is based on demand.

Decker even played on Google’s unofficial motto “Do no evil” by saying the partnership would be implemented through respect for the Hippocratic Oath “first, do no harm.”

To be fair, Yahoo probably needs this deal in order to bring in some extra income. What they need to do what that income is invest in innovation that brings a better search experience to users. That’s what the search industry needs right now. And it’s the only way to truly compete with Google.

Related Reading:
To Fear or Not to Fear: That is the Question (About the Google-Yahoo Ad Deal)

Searching Rich Media at TechCrunch50

Video search has been a key topic at the TechCrunch50 show in San Francisco. Lots of newly launched companies presented (kind of like DEMO minus the payola). In a “rich media” grouping of companies, the proverbial challenge of making images and video searchable kept coming up.

Presenting companies were
• VideoSurf: video search
• GazoPa: image search
• Fotonauts: image search
• Bojam: online music collaboration (like garage band in the cloud)

On the panel of judges was Bradley Horowitz who was a key part of Yahoo’s acquisition of Flickr back in 2005. Now he in charge of Google Gadgets and recently oversaw the integration of facial recognition software in Picassa.

“For a number of years I worked at MIT on image recognition technology and the first time I saw Flickr, I wanted to rip up my diploma,” he said from the stage. “It turns out humans are very good at this. You don’t need a hyper-technical solution. It can sometimes be the activity around the video, not the content in the video that defines relevance.

This point underscores many of the companies walking different lines between algorithmic solutions and user interaction/tagging in order to solve this longstanding indexing issue.

For the sake brevity, I’ll just talk about the best one I saw — San Mateo, Calif based video search engine VideoSurf. CEO Lior Delgo agrees that users should be brought into the mix but asserts that relying on this alone is flawed.

The company still got Horowitz’ vote for its underlying technology, which includes a great deal of intellectual property around visual recognition. This is paired with some social features that together make it a viable choice for video search over and above existing engines like Truveo and Blinkx.

The technology essentially goes beyond the voice recognition, meta data, and surrounding content that many existing sites rely on, and instead tags each frame with more granular information. This includes character names in popular shows and other things that are more contextually relevant and likely as search terms. Relevancy is weighed on frequency of these keywords, click throughs and a few other factors.

This could also be the right time for this technology, given the expanding corpus of video being brought online. This isn’t just the long tail YouTube ranks but head content that will get more search queries such as network shows on sites like Hulu. Lots more to the nuts and bolts, and it’s clear video search will continue to be a tough nut to crack. But this will be one to watch.

I hope to dive deeper in a column later this month on this and the many other search related companies here — including a social network for bird watchers (seriously).

Searching Rich Media at TechCrunch50

Video search was a key topic at the TechCrunch50 show in San Francisco this week. Lots of newly launched companies have presented (kind of like DEMO minus the payola). In a “rich media” grouping of companies, the proverbial challenge of making images and video searchable kept coming up.

Presenting companies were
• VideoSurf: video search
• GazoPa: image search
• Fotonauts: image search
• Bojam: online music collaboration (like garage band in the cloud)

On the panel of judges was Bradley Horowitz who was a key part of Yahoo’s acquisition of Flickr back in 2005. Now he in charge of Google Gadgets and recently oversaw the integration of facial recognition software in Picassa.

“For a number of years I worked at MIT on image recognition technology and the first time I saw Flickr, I wanted to rip up my diploma,” he said from the stage. “It turns out humans are very good at this. You don’t need a hyper-technical solution. It can sometimes be the activity around the video, not the content in the video that defines relevance.

This point underscores many of the companies walking different lines between algorithmic solutions and user interaction/tagging in order to solve this longstanding indexing issue.

For the sake brevity, I’ll just talk about the best one I saw — San Mateo, Calif based video search engine VideoSurf. CEO Lior Delgo agrees that users should be brought into the mix but asserts that relying on this alone is flawed.

The company still got Horowitz’ vote for its underlying technology, which includes a great deal of intellectual property around visual recognition. This is paired with some social features that together make it a viable choice for video search over and above existing engines like Truveo and Blinkx.

The technology essentially goes beyond the voice recognition, meta data, and surrounding content that many existing sites rely on, and instead tags each frame with more granular information. This includes character names in popular shows and other things that are more contextually relevant and likely as search terms. Relevancy is weighed on frequency of these keywords, click throughs and a few other factors.

This could also be the right time for this technology, given the expanding corpus of video being brought online. This isn’t just the long tail YouTube ranks but head content that will get more search queries such as network shows on sites like Hulu. Lots more to the nuts and bolts, and it’s clear video search will continue to be a tough nut to crack. But this will be one to watch.

I hope to dive deeper in a column later this month on this and the many other search related companies at the show — including a social network for bird watchers (seriously).

Ask Relaunches AskKids.com with Updated Design, Cool Drawing Feature

As a new homeschooling parent, finding online learning resources that are safe, well-designed, and fun for my kids is important - but inexplicably difficult. That’s why I was thrilled to learn about Ask.com’s expansion and redesign of AskKids.com.

I’ve already found Ask.com itself to be a great search engine for my kids, with its suggested searches and images in the sidebars.

But AskKids.com gives me even more confidence. Plus, there’s a SUPER FUN feature on the front page.

askkids0808.jpg

At the bottom right corner, there’s a box with a pen, pencil and highlighter. You can grab one of the utensils with your mouse and draw directly on the page! It rocks. There’s also a tab for “stickers” that you can put on your drawing.

askkids0808draw.jpg

Moving on to the search side of things, on the front page, in addition to the traditional search box, there are 5 categories kids can go directly to: Schoolhouse, Movies, Games, Video, and Images.

Clicking on one of the categories brings up even more options along with traditional search results.

askkids0808schoolhouse.jpg

Conducting a traditional search was much like doing so on Ask.com There’s only one sidebar, on the left, and no images.

askkids0808searchresults.png

I do have two criticisms:
1. The design theme is built around a traditional school setting. Kids are so much more than school. The background design of notebook paper is not a great way to reach kids, who learn much better through visual and interactive approahches and are far more tech-savvy than traditional, old school (pun fully intended) educational methods.

2. The search results have ads taking up a good portion of the space. The same criticism can be made of the Ask.com page. Being user-friendly and not ad friendly almost always wins the day and it would be nice if Ask could figure out a more user-friendly way to make the moolah.

Still, the homepage design is at least better than the old version:

oldaskkids.png

What do you think of the new AskKids.com? Leave us your impressions in the comments.

Related Reading:
Student Searches: The Top 15 Searches for the K-12 Set
The New Multitaskers: Kids Split Attention Between TV, Internet
Content for Kids
Learning from Our Kids

Google Suggest to Be Set as Default on Homepage

Google is adding a feature that brings up suggested searches as you type, Google Suggest, as default on Google.com in the coming weeks. Google Suggest has been working on this feature for years, and it has been available to users in Google Labs.

Google has already added Suggest to the toolbar and YouTube.

Yahoo, Live.com, and Ask.com already offer search suggestions.

Like many updates and features, expect it to be rolled out to a few users first and then more and more as the days pass.

AOL, Live.com, and Ask.com Best Search Engines for Democratic National Convention Info

With the Democratic National Convention starting today in Denver, I thought it would be prudent to see which search engine is handling the highly anticipated event the best. Of course, Microsoft rocked the Olympics and outpaces everyone in mapping Georgia, but who’s got political game?

Microsoft proved again that it’s on top of current events, but it’s AOL that takes the cake in my book. First, AOL makes use of its design as a portal to serve up content on the homepage, which eliminates searching for today’s biggest US story.

Then, AOL makes use of its news and content networks to provide relevant links in its search results. Something that caught my eye is a link to News Video. I would have thought YouTube would dominate online video for the conventions, especially considering their involvement in the debates. But YouTube left a lot to be desired, while AOL News Video served up relevant, organized video.

AOL Homepage
aolhomedem0808.jpg

AOL convention search results
aoldem0808.jpg

AOL News Video results
aolnewsvideodem0808.jpg

YouTube results
youtubedem0808.png

Ask.com didn’t have to do anything different. Their usual results, which includes a right sidebar with images, provided a nice offering of convention-related content.

Ask.com search results
askdem0808.jpg

Microsoft’s Live.com could have made use of their new design, making the image of the day related to the convention. But they still have an Olympics-themed image up. Still, a search provides the latest convention news results at the top, and I like how their links to image, video, and other types of search are below the search box instead of on top. That helps users find what they’re looking for even better. Searching for video via Live.com brings up results from AOL, YouTube and other sources such as the AP. The videos are organized like image results, which makes for quick browsing - probably quicker than AOL or YouTube. However, some of the videos are from past conventions.

Live.com search results
livedem0808.jpg

Live.com video search results
livevideodem0808.jpg

As I was writing this, Yahoo changed its results. Before, it showed News Results about halfway down the page, now news results for the convention are at the top. This puts it on par with Microsoft. Yahoo does take slight advantage of being a portal to provide content right on the front page so no searching is involved. But today’s headline is the new Dancing With the Stars cast and whether Kim Kardashian’s foot injury will prevent her from participating.

Yahoo convention search results
yahoodem0808.png

Google offered nothing special. They both provided News Results, but placed them about halfway down the page.

Google results
googledem0808.png

Yahoo front page
yahoohomedem0808.jpg

But don’t take my word for it. Do some searching of your own and then leave a comment giving your vote for best search engine for Presidential politics.

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