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New market research has found that blog readers are strongly influenced by blog content when it comes to purchase decisions across a number of categories, and that blogs play a key role in ushering readers to the point of an actual purchase. BuzzLogic, a social media analysis company and ad network, sponsored the market research and JupiterResearch, a Forrester research company, conducted the survey of more than 2,000 online consumers in the US.

Their Harnessing the Power of Blogs survey also found that blog readership has grown 300% over the past four years. The results also suggest that consumers who read blogs more than once per month — or frequent blog readers — use blogs as the top online navigation tool to discover other blog content, ranking higher than general Web search or blog search.

The new market research will be the focus of a free webinar, “Consumers and the Influence of Blogs: What it Means for Your Marketing Mix,” which will be held on Thursday, November 20, 2008, at 2:00 p.m. EDT / 11:00 a.m. PDT. The free webinar will be moderated by Matt McGowan, vice president and publisher for Incisive Media’s digital marketing businesses, and will feature Barry Parr, Analyst at JupiterResearch, and Rob Crumpler, President and CEO of BuzzLogic.

Looking more closely at how blogs factor into consumer purchase decisions and the nature of blog influence on buying behavior, the survey found:
• Blogs influence purchases: 50% of blog readers say they find blogs useful for purchase information.
• Blogs sway more purchases among readers than social networks: More frequent blog readers say they trust relevant blog content for purchase decisions than content from social networking sites. Enid Burns of The ClickZ Network focused on this finding in her recent story about the survey, “Study: Blogs Influence Purchases More Than Social Sites.”
http://www.clickz.com/showPage.html?page=3631303
• Niche focus ups influence factor: For those who have found blog content useful for product decisions, 56% said blogs with a niche focus and topical expertise were key sources.
• Blogs go beyond tech: Outside of technology-related purchases, for which 31% of readers say blogs are useful, other key categories include: media and entertainment (15%); games/toys and/or sporting goods (14%); travel (12%); automotive (11%); and health (10%).

According to the study, blogs factor in to critical stages of the purchase process, weighing most heavily at the actual moment of a purchase decision. When it comes to respondents who said they have trusted blog content for purchase decisions in the past, over half (52 percent) say blogs played a role in the critical moment they decided to move forward with a purchase.

Blog readers were also surveyed about the influence of blogs as it relates to the following steps of the purchase process:
• 21% decide on a product or service,
• 19% refine choices,
• 19% get support and answers,
• 17% discover products and services,
• 14% assure,
• 13% inspire a purchase
• 7% execute a purchase.

For frequent blog readers, ads on blogs are on par with sponsored search results. However, trust of blog advertising exceeds that of social networking site advertising. A quarter of these readers say they trust ads on a blog they read; paid search links also accounted for 25% of the responses, while 19% say they trust ads on social networking sites.

The study also suggests that ads on blogs spur a number of activities: 40% of blog readers have taken action as a result of viewing an ad on a blog; 50% of frequent blog readers say this is the case. The top activities include:
• 17% read product reviews online,
• 16% sought out more info on a product or service,
• 16% visited a manufacturer or retailer website.

JupiterResearch designed and fielded the survey in August 2008 to online consumers selected randomly from the NPD Group US online consumer panel. A total of 2,210 individuals responded. For more information on the survey’s methodology, go to JupiterResearch.

Now, blogs certainly aren’t considered the “newbies” of the social media scene – “granddaddies” is probably a more appropriate term. But that gives them an advantage from a marketing perspective – the medium has matured and moved from early adopter phase to the mainstream.

This may come as a surprise to some search engine marketers, but blog readers do not appear to rely as heavily on search as a means to find new blogs as consumers of traditional online media do. According to the new survey, one in five consumers who have read a blog in the past 12 months — or general blog readers — use blog links to discover new blogs. Further, the study suggests blogs are not consumed in isolation — 49% of blog readers and 71% of frequent readers read more than one blog per session. Other key findings include:
• Links more powerful than search: For frequent readers, links beat search as a navigation tool: 38 percent said blog links were the top tool for discovering new blog content as compared to 34 percent who voted for Web search.
• Links signal trust: For frequent readers, blog links appear to have similar impact as a trusted recommendation from a person (a response from 39 percent of survey participants).
• Blog search not yet mainstream: Blog search engines received the lowest ranking from respondents: 6 percent of general readers and 11 percent of frequent readers say they use these tools to discover new blogs.

If you are interested in getting more details about Harnessing the Power of Blogs, register for the free Webinar. Again, it will be held on Thursday, November 20, 2008, at 2:00 p.m. EDT / 11:00 a.m. PDT.

Earlier this year, Yahoo acquired the Inquisitor plugin, which is a search suggestion plugin for Safari. A few months later they updated it, but it still remained for the Safari browser.

Now, the plugin is available for Firefox and Internet Explorer browsers.

Included with the release are algorithm enhancements, and IE users will get a bookmark-based retrieval feature.

Writing on the Yahoo Search blog, Ariel Seidman says “Beyond these enhancements, the focus of Inquisitor, regardless of browser platforms, remains squarely on providing you with instant web results that get you to your destination faster, the best query formulation assistance and a richer, more personalized search experience. Now you don’t have to decide between your favorite browser and your favorite search experience - you can have both.”

Social search engine Scour is now faster. Not only that, there’s a whole host of new things that have been added.

Such as:

• Search speed improved by 80%—For example, a search for “shoes” is averaging .123 seconds with the newly overhauled speed.
• New layout—Limited the top sponsored results and added more listings per page to help users find what they’re searching for quicker and without clutter.
• New search filter—Double click on any word in the results to add or remove the word to your search.
• Open results in new tab—More tabs available for easy navigation.
• Site search from results—Now users can conduct a site search using their current query on any site in the results page.
• Better comment view—Users can better organize comments left by other Scour members
• Enhanced points box—Users can get a detailed snapshot of their total points breakdown with a simple click without leaving the page they are on.

What do you think about the updates? Let us know in the comments.

Related Reading:
Is It Time for Social Search?
Who’s Who in Social Search
Google’s Marissa Mayer Looks Beyond Universal Search to Social Search
Expedia Chooses Baynote Social Search to Improve Site Usability

The keynote speakers for Search Engine Strategies Chicago have just been posted to the website for the SEM conference. And check out the heavy hitters:
• Lawrence Lessig, the Professor of Law at Stanford Law School, is giving the opening keynote on Monday, Dec. 8;
• Bill Tancer, the General Manager of Global Research at Hitwise, is giving the morning keynote on Tuesday, Dec. 9; and
• Josh James, the President and Chief Executive Officer of Omniture, is giving the morning keynote on Wednesday, Dec. 10.

That’s quite a line up. Or, as my good friend Anne Kennedy, the Managing Partner of Beyond Ink and a member of the SES Advisory Board, says, whether you’re a “seasoned search maven or hopeful newbie, you’ll find speakers who share expertise, new research, horizon’s edge views and knuckles-in-the code tactics” at SES Chicago.

Take Professor Lessig, for example. For much of his career, he has focused on law and technology, especially as it affects copyright. He is the author of Code v2 (2007), Free Culture (2004), The Future of Ideas (2001) and Code and Other Laws of Cyberspace (1999). He was also a columnist for Wired, Red Herring, and the Industry Standard.

According to a recent article by Kim Heart in The Washington Post, Professor Lessig is among the signers of a letter that went to the Barack Obama and John McCain campaigns. The letter was also signed by Craigslist founder Craig Newmark and Wikipedia founder Jimmy Wales.

The letter asked the candidates to insist on using a new method to choose debate questions. While that job is usually left to the media host, the members of the “Open Debate Coalition” say they aren’t “hard-hitting enough.”

Instead, they want to let people submit questions, then vote on their favorites, over the Internet. The top 25 questions would have the potential of getting asked during the debates.

“This cycle’s YouTube debates were a milestone for Internet participation in presidential debates,” the letter said. “But they put too much discretion in the hands of gatekeepers. Many of the questions chosen by TV producers were considered gimmicky… and never would have bubbled up on their own.”

So, do you think what Professor Lessig says at SES Chicago will be on the mid-term? All I know is that I can’t wait for the Q&A following his keynote.

The following day, Bill Tancer takes the stage. He’s the author of “Click: What Millions of People Are Doing Online and Why It Matters.”

Bill, who I’ve known for years, is the author of a weekly online column for TIME, “The Science of Search.” He is a frequent guest on CNBC, and has been quoted extensively in the press, including The Wall Street Journal, The New York Times, USA Today and Business Week.

Bill recently had a “naked lunch” with Andy Greenberg of Forbes.com. Hey, I didn’t make this up. Click on “We Are What We Google” and read the article for yourself.

In the article, Bill is quoted as saying, “What I find really fascinating is how much we tell search engines – more than we tell surveys, more than our family members, more even than our priests or rabbis.”

Are you skeptical of this claim? Bill backs it up with his analysis of searches beginning with “fear of.” It reveals search engine users are afraid of flying, heights, clowns, intimacy and death, in that order.

Looking at searches beginning with “how to,” he observes that the phrase “how to tie a tie” edges out “how to have sex” and “how to kiss” for the top spot.

And Bill’s analysis of searches beginning with “why” shows that most queries are related to school projects. But these fall sharply during the summer and Christmas holidays. During those periods, more existential questions like “Why did she leave me?” and “Why did God do this to me?” pop to the surface.

But wait! There’s more! The following day, Josh James is the keynoter.

James co-founded Omniture in 1996 and, under his leadership, it has evolved into one of the fastest-growing publicly traded software companies with more than 4,700 customers across 75 countries and over 1,100 employees. His market vision, leadership and entrepreneurial philosophy have enabled Omniture to achieve greater than 75% growth for more than five consecutive years, as well as to maintain customer retention rates of greater than 95%.

James is also the founder of Silicon Slopes – a private sector initiative whose mission is to promote the interests of high-tech in Utah. A recent article by Tom Harvey in The Salt Lake Tribune said that the Omniture CEO was motivated to found Silicon Slopes in 2007 to change the misperception that Utah is “A quirky state at the edge of the desert dominated by a single religion and defined by its far-right politics and weird liquor laws.”

For example, Siliconslopes.com is sending out thousands of promotional posters this year that depict the Silicon Slopes running along the Wasatch Mountains from Logan to Provo, listing an array of high-tech companies with operations here, as well as ski resorts and signs pointing to Moab and other attractions.

While I haven’t met Josh James yet, I did interview Huw Roberts of Omniture earlier this year at SES London. Roberts talked about the importance of web analytics to effective search engine marketing for businesses of any size.

Huw Roberts, Omniture, at SES London 2008

There you have it: The keynote speakers for Search Engine Strategies Chicago.

And I’ve got to agree with Anne. Whether you’re a “seasoned search maven or hopeful newbie, you’ll find speakers who share expertise, new research, horizon’s edge views and knuckles-in-the code tactics” at SES Chicago.

Click Forensics has announced a new feature for its solution for advertisers. The feature enables brands to identify and track campaigns that are unlawfully using their trademarked terms. Click Forensics says the trend of trademark infringement in pay-per-click advertising and growing, and marketers need the ability to address the problem more quickly.

“The impact of trademark infringement in search advertising goes beyond consumer annoyance,” said Paul Pellman, CEO of Click Forensics. “It’s affecting the advertising budgets of major brands as they’re forced to spend more money to get the high-quality search traffic that is rightly theirs. We’re helping to change that by giving brands a tool they can use to fight back.”

What do you think of the new feature? Let us know in the comments.

Related Reading:
Lycos Partners with Click Forensics to Improve PPC Quality

If you are like me, then you are a master of just-in-time planning. While Search Engine Strategies Chicago 2008 won’t be held until December 8-12, if you register by tomorrow – Friday, Sept. 26 – you can take advantage of the “recession special” and save up to $600.

So, if you were already planning to attend, register now and save some dough. If you haven’t made up your mind yet, look over the conference agenda below pronto.

SES Chicago is the only major search engine marketing conference and expo in the Midwest. And, with more than 70 conference sessions, strategic development workshops, keynote presentations, Orion panels, and training workshops, I’ll bet you find plenty of content that was designed for you – whether this is your first SES conference ever or the fifth one that you’re going to attend this year.

This is especially true if you are involved in retail marketing. There is a Retailer Track on Tuesday, Dec. 9, and a Vertical & Retail Track on Wednesday, Dec. 10.

I’ve been optimizing SES schedules for clients and Search Engine Watch readers for years. And there are plenty of sessions at SES Chicago 2008 that everyone should attend, including:
• On Monday, Dec. 8, attend the Conference Welcome/Orientation and Opening Keynote from 9:00 to 10:15 a.m. and the “Orion Panel: CEO vs. SEO” from 1:45 to 2:45 p.m.;
• On Tuesday, Dec. 9, attend the Morning Keynote Presentation from 9:00 to 10:00 a.m. and the “Orion Panel: Why Does Search Get all the Credit?” from 1:00 to 2:00 p.m.; and
• On Wednesday, Dec. 10, attend the Morning Keynote from 9:00 to 10:00 a.m.

But, there are four to five concurrent tracks over the four-day conference and there are three concurrent training workshops on Friday. So, attendees of SES Chicago 2008 will need to make some choices about what to attend.

For first-time Search Engine Strategies attendees, here are the conference sessions and training workshops that I’d recommend:

• On Monday, Dec. 8, attend “Search Industry Update” from 10:30 to 11:30 a.m., “Measuring Success in a 2.0 World” from 11:45 a.m. to 12:45 p.m., and “Search and Packaged Goods” from 3:00 to 4:00 p.m., and “Landing Page Testing & Tuning” 4:30 to 5:30 p.m.
• On Tuesday, Dec. 9, attend “Introduction to Search Engine Marketing” from 10:30 to 11:45am, and “SEO Tools” from 4:15 to 5:30 p.m.
• On Wednesday, Dec. 10, attend “Search Advertising 101” from 10:30 to 11:45 a.m., “Getting Vertical Search Right” from 12:45 to 2:00 p.m., “Blogging for Business” from 2:15 to 3:30 p.m., and “In House: Lessons Learned & Victories Won” from 4:00 to 5:15 p.m.
• On Thursday, Dec. 11, attend “How to Speak Geek: Working Collaboratively With Your IT Department to Get Stuff Done” from 9:00 to 10:00 a.m., the “Ad Copy Continuity Clinic” from 10:15 to 11:15 a.m., and the “Site Clinic” from 11:30 a.m. to 12:30 p.m.
• On Friday, Dec. 12, consider attending the “Search Engine Optimization Workshop” from 8:00 a.m. to 12:00 p.m., and the “Optimizing for Universal Search” workshop from 1:00 to 5:00 p.m.

For veteran attendees responsible for pay-per-click (PPC) advertising, here are the SES conference sessions and training workshops that I’d recommend:

• On Monday, Dec. 8, attend “Search Industry Update” from 10:30 to 11:30 a.m., “Measuring Success in a 2.0 World” from 11:45 a.m. to 12:45 p.m., “Is There Life Beyond Google?” from 3:00 to 4:00 p.m., and “Landing Page Testing & Tuning” 4:30 to 5:30 p.m.
• On Tuesday, Dec. 9, attend “Advanced Keyword Research” from 10:30 to 11:45 a.m., and “Managing Automated PPC Bid Management” from 4:15 to 5:30 p.m.
• On Wednesday, Dec. 10, attend “Advanced B2B” from 10:30 to 11:45 a.m., “Search Advertising Tools” from 12:45 a.m. to 2:00 p.m., “Ads in a Quality Score World” from 2:15 to 3:30 p.m., and “Advanced Paid Search Techniques” from 12:45 to 2:00 p.m.
• On Thursday, Dec. 11, attend the “Contextual Ads & Ad Sense Clinic” from 9:00 to 10:00 a.m., the “Ad Copy Continuity Clinic” from 10:15 to 11:15 a.m., and “Brand & Reputation Management” from 11:30 a.m. to 12:30 p.m.
• On Friday, Dec. 12, consider attending the “Search & Analytics Workshop: Using Analytics to Increase Search Effectiveness” from 8:00 a.m. to 12:00 p.m., and the “Advanced AdWords” workshop from 1:00 to 5:00 p.m.

For veteran attendees responsible for search engine optimization (SEO), here are the SES conference sessions and training workshops that I’d recommend:

• On Monday, Dec. 8, attend “Universal & Blended Search” from 10:30 to 11:30 a.m., “Measuring Success in a 2.0 World” from 11:45 a.m. to 12:45 p.m., “Igniting Viral Campaigns” from 3:00 to 4:00 p.m., and “Semantic Search: How Will it Change Our Lives?” from 4:30 to 5:30 p.m.
• On Tuesday, Dec. 9, attend “Usability & SEO: Two Wins for the Price of One” from 10:30 to 11:45 a.m., and “Advanced Link Building” from 4:15 to 5:30 p.m.
• On Wednesday, Dec. 10, attend “SEO Through Blogs & Feeds” from 10:30 to 11:45 a.m., “Video Search Engine Optimization” from 12:45 to 2:00 p.m., “SEO Friendly Flash” from 2:15 to 3:30 p.m., and “The Next Wave for Online Video” from 4:00 to 5:15 p.m.
• On Thursday, Dec. 11, attend “How to Speak Geek: Working Collaboratively with Your IT Department to Get Stuff Done” from 9:00 to 10:00 a.m., “Affiliate 2.0: New Distribution Value Using Search & More” from 10:15 to 11:15 a.m., and “Black Hat, White Hat & the Best Kept Secrets to Search” from 11:30 a.m. to 12:30 p.m.
• On Friday, Dec. 12, consider attending the “Link Building Tactics, Tools & Techniques” workshop from 8:00 a.m. to 12:00 p.m., and the “Viral Marketing & Link Baiting” workshop from 1:00 to 5:00 p.m.

Of course, veteran SES conference attendees already know how to navigate the conference agenda. They may want to check out the Issues Track on Tuesday, the Social Media Track on Wednesday, and the Local Track on Thursday. The point I’m making is there are plenty of conference sessions, strategic development workshops, keynote presentations, Orion panels, and training workshops to help them take their skills to the next level.

You’ll also see a couple of sessions “reserved for late-breaking topic.” Every year that I’ve been attending Search Engine Strategies – which goes back to the spring of 2002 – there have been unexpected developments in the search industry. So, use the optimized schedule above to get the folks in finance to approve your plans to attend. But, even I expect to be “calling audibles” when I get to SES Chicago 2008.

Much discussion has been made of where the David to the Google Goliath will come from. In today’s SEM Crossfire column, “Could Social Media Be the Google Killer?,” Frank Watson and Chris Boggs wonder if the ongoing growth of social media may indicate that we should look beyond a Yahoo-Microsoft merger and other algorithmic-based search engines and explore the possibility of search becoming less important.

» Full story

Google had been doing a series of posts about search quality. Today, the latest post in the series discusses how evaluation enters into the the process.

Scott Huffman, Engineering Director, gave four insights into the nuances of difficulty experienced in search evaluation:

• First, understanding what a user really wants when they type a query — the query’s “intent” — can be very difficult. For highly navigational queries like [ebay] or [orbitz], we can guess that most users want to navigate to the respective sites. But how about [olympics]? Does the user want news, medal counts from the recent Beijing games, the IOC’s homepage, historical information about the games, … ? This same exact question, of course, is faced by our ranking and search UI teams. Evaluation is the other side of that coin.
• Second, comparing the quality of search engines (whether Google versus our competitors, Google versus Google a month ago) is never black and white. It’s essentially impossible to make a change that is 100% positive in all situations; with any algorithmic change you make to search, many searches will get better and some will get worse.
• Third, there are several dimensions to “good” results. Traditional search evaluation has focused on the relevance of the results, and of course that is our highest priority as well. But today’s search-engine users expect more than just relevance. Are the results fresh and timely? Are they from authoritative sources? Are they comprehensive? Are they free of spam? Are their titles and snippets descriptive enough? Do they include additional UI elements a user might find helpful for the query (maps, images, query suggestions, etc.)? Our evaluations attempt to cover each of these dimensions where appropriate.
• Fourth, evaluating Google search quality requires covering an enormous breadth. We cover over a hundred locales (country/language pairs) with in-depth evaluation. Beyond locales, we support search quality teams working on many different kinds of queries and features. For example, we explicitly measure the quality of Google’s spelling suggestions, universal search results, image and video searches, related query suggestions, stock oneboxes, and many, many more.

Not sure if I’m buying that Olympics example. Google didn’t do a great job with the Beijing Olympics, and surely their algorithm could handle serving up more relevant search results during the time surrounding the event.

I’m not saying that search query intent evaluation is easy, just that the Olympics query is not quite as problematic as Google is making it out to be.

The rest of the points are things we’ve been hearing from Google for a long time. We know they’re progressing on universal and personalization search efforts, all in their famous intent to create the best user experience.

So, what methods does Google employ to address these evaluations? Huffman offered up the following:

• Human evaluators. Google makes use of evaluators in many countries and languages. These evaluators are carefully trained and are asked to evaluate the quality of search results in several different ways. We sometimes show evaluators whole result sets by themselves or “side by side” with alternatives; in other cases, we show evaluators a single result at a time for a query and ask them to rate its quality along various dimensions.
• Live traffic experiments. We also make use of experiments, in which small fractions of queries are shown results from alternative search approaches. Ben Gomes talked about how we make use of these experiments for testing search UI elements in his previous post. With these experiments, we are able to see real users’ reactions (clicks, etc.) to alternative results.

What do you think of Google’s search evaluation? What evaluations would you like to see them conduct? Discuss in the comments.

Enterprise-level SEO provides consistently outstanding ROI over the life of the project. One of the best ways to substantiate this is through ongoing reporting. In today’s Search Marketing Crossfire column, “SEO Reporting: Going Beyond Rankings,” Chris Boggs and Frank Watson remind you that if you’re just tracking organic positions and nothing else, you’re doing a disservice to your clients.

» Full story

Video search has been a key topic at the TechCrunch50 show in San Francisco. Lots of newly launched companies presented (kind of like DEMO minus the payola). In a “rich media” grouping of companies, the proverbial challenge of making images and video searchable kept coming up.

Presenting companies were
• VideoSurf: video search
• GazoPa: image search
• Fotonauts: image search
• Bojam: online music collaboration (like garage band in the cloud)

On the panel of judges was Bradley Horowitz who was a key part of Yahoo’s acquisition of Flickr back in 2005. Now he in charge of Google Gadgets and recently oversaw the integration of facial recognition software in Picassa.

“For a number of years I worked at MIT on image recognition technology and the first time I saw Flickr, I wanted to rip up my diploma,” he said from the stage. “It turns out humans are very good at this. You don’t need a hyper-technical solution. It can sometimes be the activity around the video, not the content in the video that defines relevance.

This point underscores many of the companies walking different lines between algorithmic solutions and user interaction/tagging in order to solve this longstanding indexing issue.

For the sake brevity, I’ll just talk about the best one I saw — San Mateo, Calif based video search engine VideoSurf. CEO Lior Delgo agrees that users should be brought into the mix but asserts that relying on this alone is flawed.

The company still got Horowitz’ vote for its underlying technology, which includes a great deal of intellectual property around visual recognition. This is paired with some social features that together make it a viable choice for video search over and above existing engines like Truveo and Blinkx.

The technology essentially goes beyond the voice recognition, meta data, and surrounding content that many existing sites rely on, and instead tags each frame with more granular information. This includes character names in popular shows and other things that are more contextually relevant and likely as search terms. Relevancy is weighed on frequency of these keywords, click throughs and a few other factors.

This could also be the right time for this technology, given the expanding corpus of video being brought online. This isn’t just the long tail YouTube ranks but head content that will get more search queries such as network shows on sites like Hulu. Lots more to the nuts and bolts, and it’s clear video search will continue to be a tough nut to crack. But this will be one to watch.

I hope to dive deeper in a column later this month on this and the many other search related companies here — including a social network for bird watchers (seriously).