If you are using two email platforms (Microsoft Outlook and Lotus Notes) under one umbrella of your single business set up, then you would come in the need for a smooth synchronization of emails and other mailbox elements between the both email systems. However, some issues creep in unexpectedly, which become so serious if not attended with care and can create a lot of problems for you. Generally, problems spring up when there is directory synchronization between both email clients, MS Outlook/Exchange Server and Lotus Notes.
Useful Tips to Troubleshoot Directory Synchronization Issue between Notes and Outlook/Exchange: Below mentioned are some steps to achieve effective directory synchronization (or Dirsync) between both these email systems.
First and foremost, you must make sure that the mail flow is in both directions. This is required for directory synchronization to function
Also, make sure that your Connector Services are properly running the Go to Control Panel Administrative Tools Services. You must also check if your Exchange Connectivity' controller and Exchange Connector for the Lotus Notes application are both running
Another thing you have to do is to turn up the diagnostics logging. In Microsoft Exchange Server 2000 and 2003, you can open properties on which the MS Exchange Connector for Lotus Notes is installed. There, you have to turn up logging for LME and NOTES attributes
You must also check and verify the import and export containers. What you have to verify in this is that the correct import and export containers are being specified in the properties of the Exchange Connector for Notes
Also ascertain that only one Microsoft Exchange Connector for Notes is managing the directory synchronization
Do verify that the Foreign Domain Sync Allowed attribute is being set to Yes in your Lotus Notes application
Also, you must verify the Exchange Server recipient policy
Another thing you have to check is to make sure that your Exchange users have valid Lotus Notes addresses. This is because, only those Exchange Server users, who have these addresses, will be able to synchronize to Lotus Notes
Dont forget to verify the Target Notes Name and the Source Notes Name in the Exchange Connector for Lotus Notes
Running a command line for finding out where exactly the directory synchronization failure has occurred is also imperative
You must always use a tested configuration. Exchange Connector for Lotus Notes basically makes use of the APIs that the Notes Client gives. So, the connector is directly dependent on the built-in functionalities of the Notes Client. Due to this dependency, a very common troubleshooting step that is to be performed is to change the version of the Notes Client, which is used by the Exchange Connector for Lotus Notes. Mostly, such issues with directory synchronization are solved if you downgrade the Notes Client
You Might Need to Convert PST File to NSF: If some time in future, you decide to convert completely from Outlook to Notes, then you would come in need of a professional
PST to NSF conversion tool that will help you to convert PST file to NSF. One such Outlook emails to Lotus Notes conversion tool is
SysTools Outlook to Notes software, which is a third-party tool to convert PST NSF. You can convert PST to Notes easily using this expert software solution. Your need to
convert PST to Lotus would arise because of your requirement to keep accessing all your data in NSF files after making a complete switch over to Outlook email environment. This is how you will configure Outlook for Lotus Notes as you will be able to open PST in Lotus Notes after performing the migration process to convert Outlook to Notes.
