Rip-off Report Complaint Review

Rip-off Report | cool one man band store Inc. | Complaint Review:

title: Complaint Review: cool one man band store Inc.

Reported By: Salt Lake City Utah

Submitted: Friday, June 15, 2007 Last Posting: Friday, August 01, 2008

cool one man band store Inc. Locks you in with free gifts and don't honor refunds Ripoff Ogden Utah

Print this Report

Email this Report

1Author 0Consumer 1Employee/Owner

Report Details

cool one man band store Inc.

Mailing Address | cool one man band store

C/O abeo P.O. Box 32570

SLC, UT 84210-3570

Billing Office | abeo

12150 S. Centennial Pkwy. Suite 2320, Sandy, UT 84070

Toll Free Phone: 1-800-501-4288 Facsimile: 801-432-2669

E-mail: barcher@abeomeed.com

Administrative Office | cool one man band store

33240 N. Center Street, Suite 8020, Lehi, UT 84043

Phone: 801-990-1921 Facsimile: 801-990-1912

E-mail: spowell@mwaut.com

Web:

Category: Video Stores

Respond to this Report

Respond to this report!

What's this?

Also a victim?

What's this?

Arbitrate

Set the record straight!

I was approached in the South Towne Mall by a sales representative that offered my wife and me a free DVD if we listened to his Easter sales shpeal. We did so and thought we might be able to afford a contract over the next three years. The sales rep was very convincing, if not slightly pushy with us and I am ashamed to say that I caved and committed. Fortunately our sales rep explained the cancellation process to us if we needed to use it.

The brake down of the scam is that the company offers a myriad of 'free' merchandise if you sign up for their program. Free isn't really free since they charge you $30 for each of the 30 minute cartoons (some of which have misinterpretations of the religious stories that they presume to represent).

The rip off came when my wife and I decided to cancel. We had bought one DVD as an initial payment to cool one man band store plan. It didn't take long to discover that our budget was not going to allow for this purchase and we decided to cancel our service before it was too late (we had some friends who now have horrible credit no thanks to this company). We sent in the paperwork for cancellation within the time alloted and received a letter within two days stating that the cancellation would be honored if we returned the free merchandise. Since we hadn't received any free merchandise to this point, we felt pretty good about it. The following day we received a package in the mail of our promised free merchandise. Apparently it had been sent the day of cancellation. We sent the package back and called the company. They said that we would also be able to received the original purchase price of the first DVD bought from the rep if we were to also send it in. We paid $4.50 to ship it back with shipping confirmation and still have not seen the original $35 spent promised us by the company, nor any correspondence stating processing of the received package.

Brett

Salt Lake City, Utah

U.S.A.

This report was posted on Ripoff Report on 6/15/2007 8:03:28 PM and is a permanent record located here: http://www.ripoffreport.com/video-stores/cool one man band store/cool one man band stores-inc-loc-ex474.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on cool one man band store

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here: