On Hold Recordings-12 Faq's Of Business Wanting To Invest In "on Hold"

On Hold Recordings, background music, and messages on hold are a critical component to any business marketing strategy. This article will answer all the questions you may have when it comes to hiring a company to ensure you have the most effective on hold message for your company:

Here are the 12 most frequently asked questions over the years:

1)What kind of equipment do I need to play on hold recordings?
Our on-hold equipment is ready to plug into almost any business telephone system. We can even provide an adapter that will allow a small business with a single 1 or 2 line phones to have music and messages on hold.

2)How much does it cost?
Our on-hold recording equipment is priced at $279.50 (one time investment you own it)
Our on-hold custom packages start at $345.00. (1, 2, or 3 year agreement)

3)Do callers hear the same message every time they are placed on hold?
No, the music and messages play continuously, even if no one is on hold. If more than one person is on hold, they are all hearing the same thing.

4)What type of warranty does your equipment have?
Our playback equipment comes with a full 3-year warranty.

5)We have our own equipment, can we use it?
Certainly, we can deliver the messages in the following formats: (CD Audio, WAV, MP3, VOX, RAW-ULAW)

6)What if I dont use all of my messages in one year?
No problem we have a roll-over program! Simply resign for another year and all unused messages automatically roll-over to the next year.

7)Can we record our own messages?
What you play on hold is part of your company image. You want something that sounds professional. Image Marketing specializes in on-hold messages. its what we do!

8)Can I use my jingle as background music?
Absolutely! In fact, we encourage it. Once our Production Engineer has heard the jingle, we can offer some suggestions regarding the best way to incorporate it into your on-hold program.

9)Is it possible to record our messages in other languages?
Sure, we have a number of clients that request other languages. Spanish is the most often requested language. We can provide a quote for the V.O. (voice over) project and/or translation service once the script is completed.

10)What is the turn-a-round time?
Once we have a signed agreement, we will begin working on your scripts as soon as you are ready. When the scripts are approved for production, you will receive your final production via email in 48 hours or less. Hows that for service?!

11)We have multiple locations, how does that work?
We offer multi-location discounts on equipment and message programs.

12) Do you have audio examples of your on-hold messages?
YES! Simply visit our website at imi99 dot com.