Mahindra Satyam Selects Appnomic As Technology Partner For Service Delivery Automation

Mahindra Satyam selects Appnomic as technology partner
for Service Delivery Automation

Bangalore, India April 27, 2011 Mahindra Satyam, a leading global consulting and IT services provider, today announced that it has selected Appnomic Systems as their technology partner for introducing automation capabilities in its Unified Service Management Platform (USMP). As part of the agreement, OpsOne, Appnomics IT process automation solution, will now be embedded in USMP, which is Mahindra Satyams unique managed services platform for delivering IT Infrastructure outsourcing services.

USMP is designed for automated, high quality and centralized delivery of IT Infrastructure Outsourcing services. After a detailed evaluation of key features of OpsOne IT process automation with integrated visual designer, document management, script repository, and fine grained SLA reports Mahindra Satyam found the solution to fit the automation requirements of USMP.

Mr. Pravin Bolar, Vice President, Mahindra Satyam said Appnomics OpsOne product forms a critical part of Mahindra Satyams next generation managed services delivery framework, leveraging its technology as the automation backbone of USMP. We believe automation and the other key features of USMP will offer a unique value proposition to our customers who are looking for ways to improve the business value of their managed services outsourcing engagements.

Appnomic OpsOne enables repeatable processes and predictable outcomes for IT infrastructure service providers by automating IT processes in multi-tenant environments. IT process automation features of OpsOne will help Mahindra Satyam lower its cost of delivery, reduce errors that happen due to manual interventions and improve productivity of service delivery teams.

This technology partnership creates a unique solution to fulfill the ever increasing demand for improving productivity and predictability in IT operations, said Mr. D. Padmanabhan, MD & CEO, Appnomic Systems. OpsOne is built to help Infrastructure service providers deliver on the automation promise, and we are looking forward to meet the needs of Mahindra Satyam and their customers.


About Appnomic Systems

Appnomic specializes in enabling proactive and predictive management of application infrastructure. It builds highly automated products that save customers on surprises from IT systems in production, and make IT operations easily repeatable and more predictable. Its unique business application-centric and automation focused approach provide benefits like dramatic reduction in manual effort and errors and ability for IT teams to design and operate business-aware SLAs. Using a platform built around its own products, Appnomic also offers specialized outsourcing and consulting services for operating and optimizing data centres and application infrastructure. For further details please visit www.appnomic.com

About Mahindra Satyam

Mahindra Satyam is a leading global business and information technology services company that leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance.

The company's professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business process quality, engineering and product lifecycle management, and infrastructure services, among other key capabilities.

Mahindra Satyam is part of the $11.1 billion Mahindra Group, a global industrial federation of companies and one of the top 10 business houses based in India. The Groups interests span automotive products, aviation, components, farm equipment, financial services, hospitality, information technology, logistics, real estate and retail.

Mahindra Satyam IMS is a leader in offering innovative and transformational infrastructure services to enterprises helping them build and manage their IT infrastructure more efficiently and effectively.

Mahindra Satyam development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore, and Australia serve numerous clients, including many Fortune 500 organizations.

For more information, see www.mahindrasatyam.com
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