In Mid Transit, Can A Shipment Still Be Stopped?

In Mid Transit, Can A Shipment Still Be Stopped?

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If you've got a shipment on the road to the customer, it can still be stopped. Your fulfillment company will have some kind of procedure in place which will allow you to request that they stop the shipment before it is completed at any time up to the actual delivery. These types of measures are put in place because the companies realize that there are a great many different things that can go wrong which might make a company want to stop a delivery en route.

If a customer suddenly calls and requests a change in the specifics of their delivery but you have already shipped it, you might want to stop it and prepare a second package. Alternatively, you might discover that someone packed an incomplete shipment, and choose to recall it rather than send out something which is incomplete. Customers may also call and cancel an order entirely. There are many reasons why you may need to stop a shipment after it started, so it is important to work with courier companies that give you the ability to do so.

If you want to stop an order while it is in transit, you might have a few options on how to do so, or your courier company might have specified a method that they would like you to use. Often, they will request that you phone them directly if you need to cancel an order. When you actually get someone on the phone you know that your request has been received and that they are actually taking immediate action to implement it.

Sometimes, a courier company will have a way that you can stop a shipment through their website. Courier drivers now carry very advanced handheld units which run on the software that they use throughout their website and dispatch offices. This inter connection of information means that the drivers systems which tell them what to do with their packages can be updated in real time based on information provided to them through the software. This means that if you place a stop request through the software, the driver will immediately receive that order, and hold your package back. Even if they miss the initial order, most packages now are delivered with a bar code scanning system. When they scan the package before completing delivery, they will be told to return it to you instead of completing delivery.


About the Author:
Everette Lyons is a consultant for 3pl providers and cross docking services companies as well as national courier service businesses.



Article Originally Published On: http://www.articlesnatch.com


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