I, The Graduating Engineering Student Turned Incidental Writer ( Sixth Stride) The Downsides

I, The Graduating Engineering Student Turned Incidental Writer ( Sixth Stride) The Downsides

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Foreword.
This series of articles, on the travails and torments of required writing for school term papers, thesis or dissertation, are purposely taken in the point of view of the student in the graduating or senior years. Hopefully, they reveal how much anguish and agony he goes through in every phase of the activity he is obliged to present, even to defend in front of a panel of peers, prior to receiving his much toiled-for diploma.
Previously.
The graduating student, whose subject proposal is now accepted by the English professor he used to secretly call Darth Vader, has interviewed an expatriate who had rose from the ranks in a call-center. His extensive experience gives us deeper understanding what it was like working in one.
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My friend the call-center agent, who speaks English as a second language, was employed for many years both making telemarketing calls and receiving technical complaint calls, has already enumerated the motivating reasons of job seekers. Now he lists some of the negative aspects of the job, considerations normally overlooked during application yet extremely important to be ignored:

Safety considerations. This is of utmost concern, especially for women. The bulk of call center jobs are in the evening to coincide with normal work hours in the United States, where the majority of clientele are. For this reason, it may be necessary to come in, or go home, anytime in between 8:00 in the evening to 4:00 in the morning. This is why the better call centers would (and should!) provide so-called quiet rooms or sleep rooms where agents may catch up some winks while waiting for less fearful conditions on the road. The dangers include over speeding transportation, snatchers, hold uppers, muggers, rapists, and, cases have been reported, killers.

Self-abusive habits. Entirely the agents own undoing, if he so chooses, should he develop behavior detrimental to his health. He could be chain-smoking instead of resting during his long mid-shift break or, as soon as he gets home, be imbibing alcoholic beverage to coax him to sleep.

Disruption of sleep cycle. It is almost impossible to have a continuous eight hours of sleep regularly; either it has to be shorter or taken in parts, perhaps due to demands of family life or due to the diurnal nature of humans. Some energy may be recovered if a nap is pulled during the one-hour night lunch break or on the two-day weekend.

Change in the eating cycle. This may be a welcome development, since the stomach is fed when it should be dozing and asleep when it should be growling. No wonder many call center agents readily gain weight.
I must admit I came away from the interview with my friend the call-center agent, a bit ill at ease. I definitely gained a clearer yet somewhat queasy realization of what other people would willingly have to sacrifice or go through to serve the needs of us in the technologically advanced nations. For whatever reason, my empathy for them has grown.



Next: the seventh stride man within

About the Author:
Professional assistance on thesis editing and dissertation editing, and proofreading, or on how to avail of these expert services are obtainable 24/7 on the internet.



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