If you have observed drives not to be identified by the system and popping up with communication error, you must also have found it extremely annoying. Driver error code turns up when windows cannot read or identify the drivers for the device connected. It primarily happens with CD or DVD drive however it does come up occasionally with other devices. There are different measures to identify drier error code 39 like a yellow exclamation mark on the device. Error code 39 could be a resultant of malicious files or registry problems. Despite of the cause of the issue, the resolution of error code 39 is laid down below:-
Resolve error code 39 using device manager
Step 1: The first step to the troubleshooting will be to update the drivers. To update the drivers, you must open the device manager window.
Step 2: Click on start and right click on my computers window, click on properties, system properties and hardware. Alternatively click on device manager tab and search for the CD ROM or DVD drive.
Step 3: The drive must have a yellow exclamation mark, right click on the drive and click on update driver. You must follow the windows to follow a comprehensive updating of drivers. After the process is complete, you must restart the computer. The procedure must help in resolving the issue however if you were not able to solve the issue, you could move on to the steps below. The next step is around windows registry fix, you must ensure that you have back up the registry before following the below steps. If you feel under confident about performing the steps, you could take expert guidance from technical support services. They have astonishing
remote tech support to make the process easy for you.
Resolve error code 39 using registry edits
Step 1: Create a back up of the registry by clicking on start, run and typing in 'regedit'. In the registry editor window, click on start, export and save the registry on the desktop. Make sure that you save it with an easily remember able name.
Step 2: Alternatively click on the Hkey_local_machine and click on system from the left panel of the window. Click on current control set and control. Click on class "4D36E965-E325-11CE-BFC1-08002BE10318" and remove the entries of Upperfilters.bak, lowerfilters.bak, lower filters and upper filters.
Step 3: Subsequently click on file and exit. Get out from the registry window. Restart the computer.
Step 4: Confirm that the yellow exclamation mark does not stay on the icon any longer and the drive is operational.
The above steps are of great help to troubleshoot error code 39 however you could follow virus scans on regular basis to avoid any future issues. If you have found any infection, you must delete it. If your system does not have an antivirus then you must try and install an effective antivirus on the system. You must download antivirus software after reading through the reviews of the program as the vulnerability of the system is reliant on the program.
