The hospitality industry has very high standards for appearance and image. It's also an industry where floors take a real beating, all the time. This can create a lot of expense, and sometimes unnecessary costs. Repair, maintenance and similar issues can make it seem like endless spending is required. Things like
floor polishing and carpet replacement can be real nuisances to the bottom line, particularly when dealing with large areas.
Case study: Hospitality flooring- The issues define the needs
Hospitality industry flooring can be a combination of several different types of flooring, all with their own situations based on usage, age, and current condition.
A typical hotel, for a general example of hospitality industry issues, will have:
Public area carpet: Very high wear zone, issues start to appear within two years of installation, when repairs and maintenance are required. This is also one of the high cost situations, and needs to be managed effectively from day one.
Dining area flooring: Another high wear zone, using either carpeting or tile, and frequently subject to spills, staining, and occasional damage from impacts.
Accommodation: Hotel room floors can suffer from various forms of usage. They have the added problem of being difficult to manage in terms of replacement, because it means taking the revenue earning rooms off stream.
Gaming rooms: A real problem area, with very high continuous usage, and similar issues in terms of replacement, being revenue earners.
Staff areas, kitchens and other facilities: Often tending to run down partly because of the sheer expense of maintaining other areas. Older hotels in particular can have legacies of maintenance issues in these areas.
You can see where "cleaning" turns into "restoration". The cost of replacement is prohibitive, and may not even be necessary at all. Unless the flooring is damaged beyond recovery, restoration is the quick, easy option.
Most importantly, the quality of the restoration will provide excellent results. In the hotel example above, the solutions will also minimize disruption to the hotel's business:
Public area carpet: Cleaning, reconditioning, and jet extraction can restore carpet to excellent standards, particularly top quality carpets. This work is a one-off job, requiring only a convenient time.
Dining and flooring:
Tile cleaning and carpet reconditioning and restoration, including the adding the critically important sealers for tiles to ensure hard wearing surfacing.
Accommodation: Cleaning and restoration for these important areas is no more difficult than booking them for guests, and you can schedule your restoration and cleaning to match your requirements.
Gaming rooms: These tend to be one day jobs, but can be done during down time or off season easily.
Staff areas, kitchens and other facilities: These are much easier to schedule than the business zones, and can be done systematically.
There's no need to take any of the revenue-earning areas offline for prolonged periods, which is inevitable in major flooring makeovers. Restoration can be done very effectively, in far less time than required for replacement. There's also no need to call in designers, get estimates for replacement, and the rest of the lengthy renovation process.
