Hinduja Global Solutions, Ltd. (HGSL), the global provider of business process outsourcing (BPO) services of the Hinduja Group conglomerate and a publicly listed company under the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE) of India, today announced the opening of its second facility in the Philippines, located at the Eastwood Cyberpark, Quezon City. The 3,522 square meter facility has a capacity of 1,000 seats and brings USD 2.5M investment in the Philippine BPO industry.
To date, HGSL services 80 clients across multiple verticals across the globe, employing over 14,500 people spread across 23 delivery centers & offices in USA, Canada, Europe, Mauritius, India and Philippines. It also has strategic working relationship arrangements with partners in Colombia and China who collectively employ over 1800 people serving South American, Chinese and Japanese markets.
HGSL made a name in the Philippine BPO industry as HTMT Philippines in 2004, after completing its acquisition of local BPO pioneer Customer Contact Center (C-Cubed), and opening the state-of-the-art HTMT Cyberpark, a 8,672 square meter facility with a total capacity of 2,000 seats, the companys single largest facility outside India. HGSL offers Spanish, Filipino, Mandarin, Italian, Dutch, German, French, Japanese and English services to its clients globally.
In 2008, HGSL was recognized as one of the Top 10 IDC / Dataquest Best BPO Employers in India, the Second Best Global Call Center in the Global Services Awards, and in the Philippines, the International ICT Awards Most Innovative BPO Company of the Year. Hindujas programs in their areas of business have helped HGSL earn this citation from their industry peers.
This year, the company is re-establishing itself as
Hinduja Global Solutions Ltd, to align all Hinduja Group companies under a common brand enabling all their stakeholders to readily identify group identities. This goes a long way to providing their stakeholders with a clear picture of the global nature of their Group and the depth and breadth of the Hinduja Group.
The new investment to the Philippines is a strategic move for HGSL to create a mark in one of the worlds prime locations for business process outsourcing, said Remi Hinduja, Vice Chair of HGSL. The opening of our second facility further strengthens our presence in the Philippine BPO industry and signals a deeper commitment to growth and excellence.
http://www.hindujagsl.com
