Employee Engagement Survey

One can easily distinguish whether or not the employee and his or her manager share a healthy working chemistry One just needs to observe their interactions and their mutual body language, and hear their conversations. How assuredly and trustingly do they interact with each other? How profound or engaged is their converse? Compared to their interactions with others, do they appear to gel with each other? How do they talk about each other when one of them is not around? But even without undertaking these steps, simply by using the employee engagement survey, one may just as effectively judge the level of the actual relation between the management and the employee, and form a fair estimate about how productive or satisfactory their work relation is.

Some of the basic indices and parameters which are covered by the questions included in a standard employee engagement survey are:

Are the goals of the employee clearly defined, and are they regularly evaluated and reported?

All sales professionals would expect to be measured with respect to their stated targets. Sales figures indeed tell the most important story, clearly showing whats working and whats not. But managing numbers isnt always easy. Based on the duration of the sales cycle, one could have daily, weekly, or even monthly measurements, but enjoying total autonomy when it comes to preparing sales figures on the part of sales people is actually a career limiting move. Rather than indicate complete trust from the managers side, this lack of managerial intervention hints at a lack of proper engagement on the managers side; something which is detrimental to the careers of both the manger and the employee. So it is to both their benefit to try and ensure that they are plugged in, and dont lose track of each others pulse.

Are consistent feedback and a customized development plan provided by the manager to an employee?

Increased communication between manager and employee improves mutual understand and rapport. Its like getting into each other's head and comprehending the way the other thinks. This undoubtedly plays an important role in forging relationship behaviors and shaping strong working bonds.

Is the employee accountable for making the effort to improve every year?

The best results are obtained if an ethos of continuing excellence can be cultivated in the work place. Just sitting back and doing what youve always done is unacceptable. Commitment to improvement year after year is imperative. So create new opportunities for building new business, improve your existing client relationships, develop yourself personally and as a team to produce ever new opportunities for growth, recognition, career advancement and monetary stability.

Some of the most consistently revealed facts in employee engagement surveys make it clear that it is all about communication, training and the search for development. Leaving aside the exceptional people who happen to be highly motivated self-starters, most organizations must ultimately depend on the manager and the companys stake in generating an ethos of employee development. Undertaking regular employee engagement surveys and paying due attention to the results is an effective way to better employee engagement levels within any organization.