Email Etiquette: Taking It To The Next Level

Email Etiquette: Taking It To The Next Level

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Its really funny how people nowadays are still struggling with email etiquette. There is no doubt that virtually almost everything in the corporate world nowadays - from sending memos to submitting office papers is now done through email. Now that the trend has been set, it comes as a surprise to know that many people are still having problems with email. And whats more is that a huge percentage of the population today is greatly abusing accidentally or intentionally - this wonderful tool that can either become an asset or a liability to their company. Unfortunately, ignorance will never be an excuse especially when a business goes wrong. Weve seen many businesses fail just because of compromise. Most businesses dont really plan to fail, but they simply fail to plan.
As simple as email is, the impact can be great. Think about the email messages that you receive daily that come in the form of tempting product offers - arent they compelling? What about the unsolicited email messages that get into your inbox? Or worse are the ones that are like wolves hiding in sheeps clothing. We have a term for it spam. These types of email deceive you to open and read them, and they will manipulate you if they get the chance. Now what if someone from your office sends those kinds of email to your valued customers? The impact can be horrifying. Even a single poorly-written email sent can destroy your reputation immediately. So, first things first, email etiquette should be a top priority of every enterprise.
In a survey conducted by the UCLA Centre for Communication Policy, it was found that 88 percent of all Internet users based in the U.S. rely heavily on email at work. Therefore it is necessary to develop ethical email habits in order to communicate effectively and maintain a good reputation and professionalism. Some of the best email etiquette techniques that we know are the following:
1.Keep it simple, brief and to the point Start with your main point. Sometimes writing long sentences isnt really necessary unless its a personal letter or your recipient has the entire day to read them. Remember the KISS rule: Keep It Simple Stupid.

2.Read your email one more time before sending it we do this all the time. Its very important that you read your email before sending it as you will be able to get a feel of what your tone sounds like to others. Take the time to check for terrible spelling and grammar errors that may ruin your reputation in an instant.

3.Know the difference between a To and a CC Although you know this but often times we forget to be careful about it. The funny thing is, the more people you include in an email, the less replies you will get in return. This means that you should only reserve the To for the people that need your email. As for the CC, use it only when you have to.

4.Refrain from multiple subjects in a single email To effectively get your point across, we suggest that you discuss one subject at a time. Remember the email you received before that had a lot of subjects in it and you eventually disregarded it? You dont want to overwhelm your recipient do you? To be more effective, consider discussingone subject at a time.

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