Here was a time when all you could do with a phone was talk on it. Now, with the iPhone, the Blackberry Storm, and Googles Android phones, the ability to talk seems to be a minor feature. Has feature creep eliminated the productivity gains in these devices? Or are they worth all the bells and whistles?
The development of the cell phone freed many businesspeople from the office and gave them the ability to be in contact with customers, vendors, and employees no matter where they were. When PDAs came along, the ability to keep data on a portable device that would synchronize with documents, e-mails, and other information on a desktop became a necessity.
The trend accelerated. GPS devices shrunk to the size of handheld devices.
Thousands of songs or audio notes from meetings, which once resided on CDs or tapes, could be carried anywhere. Internet connectivity went from the desktop to the laptop to the handheld device. Eventually and obviously, all these discrete devices were going to meld themselves into one unit. Finally, what mobile workers wished for became reality. You can do it all, anywhere at any time. You never have to be away from your e-mail, buddy list, spreadsheets, or latest sports scores.
However, is that necessarily a good thing? The old saying warns, Be careful what you wish for, because it might just come true. Is there a point where diminishing returns kick in, and if so, have we crossed it yet?
Crackberries, et al.
Two recent things have brought the question of the effectiveness of smart mobile devices back into focus. First, RIM has taken a square shot at the iPhone with the introduction of the Blackberry Storm. Even TechRepublics Jason Hiner has labeled the Storm a potential iPhone killer, at least for the enterprise.
Second, one of the stories that made the rounds after the election of Barack Obama was that fact that that hed have to give up his Blackberry due to presidential record-keeping rules, security concerns, and other things. News sites all over the world grabbed the suggestion to rehash old stories just to use the term Crackberry.
However, much as a bad pun as it is, the term wasnt applied without merit. Devices such as the BlackBerry have an addictive quality. Of course, its not limited to the Blackberry. Even the ability to text and send e-mail on a regular cell phone has all sorts of impacts on people. People cant have simple meals without reaching for the devices. The comic strip Joy Of Tech brought this into relief in a recent cartoon:
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