Part 1 of this 2 part series of articles on the topic of "Beware of Unscrupulous Window Cleaners" continues to outline unscrupulous tactics to be wary of.
Here are some examples you need to watch out for when it comes to hiring a
Window Cleaning company for your commercial (or residential) property:
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Hiring untrained people. Some companies take on more work than they can really handle, usually by pricing low to win the work, and then have to hire inexperienced workers to do the work. Not only does this result in poor quality, but is likely to lead to a higher rate of damage to property. There is also a higher risk of theft. More importantly, the risk of accidents, to both window cleaners and employees is also greater.
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Poor communication skills. What starts off well at the beginning can very often go badly wrong through poor communication. That means people not returning calls or being evasive in other ways.
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Upfront payments. Some companies ask for an upfront payment and arrange to do the work the following week. Of course, if they do not appear you will find it hard to contact them!
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Irresistible offers. Some companies have been known to win work by making very tempting offers. These offers are then not delivered. The most common of these in recent years has been the "Pay for 2 and get the 3rd clean free" offer. Very often you get the first clean straight away and then you never see the company again.
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Latchway work without training. Latchway work requires specialist training and certification. Doing the work with untrained people is clearly cheaper for the contractor, but can have fatal consequences. Ask to see copies of training certificates for those doing the work. Some of the equipment can also be expensive and may therefore not be used. For example, the "Transfastener", which enables operators to stay constantly attached to the latchway system, costs around 400. Without it, operators possibly disconnect while moving around the roof.
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Operating without insurance. It is not uncommon for companies to allow their insurance to lapse, either through inattention or to save money if cash flow is tight.
We hope this information proves useful. Don"t get caught out by the cowboys!
If you need advice related to
Commercial Window Cleaning then feel free to get in touch with us on 020 7060 1956 or 0845 263 8910. You can email us here: http://www.mpw-london-window-cleaners.co.uk/contact-us/
Thanks for reading"
Marcus
