4 Proven Ways To Save On Enterprise Voip Network Maintenance

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Enterprise IP telephony is an incomparable tool to cut telecom expenses. However, you can make your VoIP network even more profitable. If you want to:
- pay less for your IP PBX administration;
- overcome compatibility requirements and cut your expenses for new components to extend/upgrade your VOIP network;
- eliminate costs for your employee working time wasted searching for necessary contacts or lost telephony inventory,
you can succeed with appropriate IP telephony (IPT) network management software.

1. Save Money on IP PBX Administration and Improve Administrator Productivity
The standard IP PBX administrator interface is very complicated and demands sufficient expertise. Thus you need one or even several qualified specialists to fulfill rather simple and boring daily tasks.
By implementing VoIP management software with an easy-to-use graphic user interface you can:
- entrust IP PBX administration daily tasks to one, not necessarily highly skilled, administrator and thus save time and money;
- improve motivation of your qualified specialists by giving them only the tasks that demand their experience and expertise.
With enterprise VoIP management software you can speed up daily operations of other employees, too.

2. Accelerate Employee Daily Communications and Stop Paying for Their Wasted Time
If you experience the following problems:
- your corporate address book contains mistakes,
- a person, responsible for your address book update, has to track and enter changes manually;
- your employees waste their working time searching for necessary contacts, especially if a needed person is absent, and they don't know whom to address their questions,
you can solve them by adding an "Address-book" feature to your enterprise IP telephony network management software and integrating it with your HRM system, because:
- such integration guarantees a timely update of employee contact information;
- if an employee is absent, an administrator can make settings necessary to forward incoming calls to employee's mobile phone or to his/her supervisor.
If you wish to make information from your corporate address book available right from the employee IP phones, you can implement an "Address-book" XML-service.
You can also use your IPT management software to save time and money on daily phone inventory tasks.

3. Save Money with Streamlining Phone Inventory Management
To streamline your phone inventory processes and have always actual information about any item at each your site, you can:
- integrate VoIP network management software with the existing corporate inventory solution or
- add a special multi-location phone inventory feature to it and
- entrust phone inventory management at all your sites to a single person (your IP PBX administrator).
Thus you will:
- never miss an unused IP phone and buy a new one for a new employee;
- always have a ready-to-use phone, even if your own was broken right before an important business call;
- speed-up everyday inventory tasks;
- reduce costs for phone inventory operations;
- eliminate expenses for wasted working time spent searching for missed inventory.
Get one more benefit provided by IPT management software integration facility - upgrade/extend your network with items of any vendor.

4. Cut Costs for Your Network Extension / Upgrade with Removing Compatibility Restrictions
If compatibility requirements restrict you to purchase new network components of only special vendors, while you wish to buy similar assets of other vendors that are no worse and essentially cheaper, you can overcome this obstacle by using an IPT management solution as a mediator that integrates separate hardware and software components with custom connectors. Thus, you will pay essentially less for your enterprise VoIP network modernization.
Consider an example of enterprise IP telephony network management software that was developed to satisfy business needs of large manufacturing enterprises.
Call-Accounting & IP Telephony Network Management Software for Large Manufacturing Enterprises
Thorough analysis of the existing IT infrastructure and business needs of several large manufacturing enterprises (a VoIP network of which contains several hundreds of Cisco IP phones and dozens of Cisco CallManager servers), followed by "out-of-the-box" software market research, has revealed the need in development of software that would allow to:
- manage and cut expenses for employee paid calls;
- simplify IP PBX administration and save time and money on daily administration tasks;
- eliminate mistakes in a corporate address book and speed up employee communications;
- streamline phone inventory processes and save resources on lost asset search;
- cut costs for VoIP network extension and upgrade with removing compatibility restrictions.
To satisfy these requirements call-accounting & IPT management software for large manufacturing enterprises provides:
- various reports built on the base of call detail records (CDRs) received from an IP PBX to determine the most expensive calls and limit/restrict them with special settings/rules;
- an easy-to-use administrator interface to
- set and manage limits of expenses on paid calls,
- restrict calls to flagged numbers/country (city) codes;
- update a corporate address-book;
- find corporate HRM and inventory information in a blink of an eye with uilt-in search engine,
- manage phone numbers and do inventory with below tool;
- an easy-to-use multi-location phone inventory tool to
- provide timely information about availability of the necessary items at any enterprise site;
- manage phones: receive a new asset and input in corporate inventory database the most important data about it (serial, model, MAC, date of purchase), assign a phone to a user, send a broken asset to a repair service, etc.;
- custom connectors to enterprise IP PBX, HRM-software and an accounting system to:
- streamline user management and exclude mistakes in the corporate address book,
- speed up everyday tasks of the accounting staff,
- provide multi-vendor support and simplify IPT network upgrade and extension.

Implementation of this solution already proved that integrated call-accounting & VoIP network management software helps large manufacturing and banking enterprises:
- completely control, manage and essentially decrease expenses for paid calls;
- accelerate employee communications and increase their productivity;
- save resources on IP PBX administration daily tasks and improve administration staff motivation;
- reduce expenses with quick and easy phone inventory management at multiple enterprise sites;
- speed up everyday tasks of the accounting and administration staff;
- extend and upgrade IT infrastructure without excessive costs with easy and quick integration of software/hardware components from different vendors (with special connectors to Cisco CallManager, Avaya PBX, corporate HRM, inventory and accounting software).

Conclusion
Enterprise VoIP network deployment solves many communication problems, but you can do even more with a right solution to increase network's efficiency. Examine your unique business needs, see what for you pay the most, choose an appropriate solution:
- call-accounting software to control your employee calls and decrease costs for paid calls/eliminate unnecessary conversations;
- IP telephony software to optimize your VoIP network maintenance/ownership/administration processes;
- custom integrated call-accounting & enterprise IPT management software to solve all above challenges and get exactly what you need without paying for excessive functionality,
and get all possible benefits with your existing enterprise IP telephony network.


About the Author:
Alexander Anoshin is the author of the book,The Connected Enterprise, from which you can learn how to reinforce your enterprise with VOIP. Alexander is the CEO of BCS-IT, which specializes in Cisco IP telephony software development.



Article Originally Published On: http://www.articlesnatch.com


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