quality Care For The Adult Patient.

Just a catchy phrase or a true commitment to complete patient satisfaction? I believe there are 4 major components that, together, make this statement a reality. So, how do we do it?

Quality medical care:

This is not just about board certification or training programs. Quality encompasses many facets that brought together, guarantee a successful treatment outcome. Experience matters a great deal, in my opinion. Only through real-world patient interactions can a doctor feel truly comfortable rendering top-notch care. All the book knowledge in the world cant help a physician cope with the typical patient mix that a busy practice will see. The breath of complexity is truly staggering when you consider that form one moment to the next, a physician may transition from a strep throat in an otherwise healthy patient to someone with multiple chronic medical problems who just happens to be short of breath and, by the way doc, my chest has been hurting since yesterday! 21 years experience in the evaluation and treatment of the Adult patient allows my staff and me to offer you the confidence and security that come with board-certification, fellowship and the real-world experience to put that knowledge to the test everyday.

Punctuality:

Tell me, how long is the typical wait time at your doctors office- 1 hour, 2 hours, more? Why do you have to set aside a whole morning/afternoon for a doctors visit? My staff and I pride ourselves in seeing our patients on time. Weve done it for 18 years. We have taken into account the fact that you actually have better things to do than sit in a doctors office for hours on end.

Compassion and respect:
We use those words a lot but what do they really mean and how do they apply to a medical practice? The answers may seam obvious but they are more complex than they seem. Let me ask you something: how do you typically feel when you go to a doctors office. Calm, cool and collected? Quite the opposite, I would imagine. And you know what, I cant blame you! It can be a scary place! Thoughts of doom and gloom are, unfortunately, part of the experience. Wouldnt it be nice to be greeted by a receptionist who understands your feelings and tries to make you feel better way before you see the doctor? Wouldnt that be better than your co-pay is 20 dollars? And how nice would it be to have a nurse talk to you like the individual that you are, instead of the next patient? And imagine a physician who greets you with a smiling face, sits down to listen to you and actually explains what youve bee diagnosed with and why these prescriptions are necessary? One would think that should be part of every office visit, but you know as well as I do thats not always the case- until know. You can expect this and more from my staff and me. Were not treating a patient; were treating a person who just happens to be a patient.

WYSIWYG (what you see is what you get):

How many times have you made an appointment to see your doctor and instead are treated by a PA or nurse practitioner? Are you comfortable paying the same co-payment for mid-level care. At Preston Medical Associates, you will always see me, your doctor. After all, isnt that what you came for?

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